Not eligible for promotion -- can't sign up for regular Premium

[31whmoerariigri7x3bu]

Country

Canada (Quebec)

My Question or Issue

Premium page only lists packages with promotion attached. 3 months free is not available for Quebec. Clicking on one of the options says "Sorry you are not eligible for that plan. Here are some other ways to get Premium". And still the options only have promotions attached. Thus users in Quebec are stuck in an infinite loop and cannot at the moment sign up for Premium.

[Alex · Accepted solution]

Hi there @31whmoerariigri7x3bu,

Thanks for reaching out about this in the Community.

Try signing up through this link for Premium without trial.

Let us know if that helped.

[Gino7]

your link just keeps me in the promotional page, the endless loop !

[Alex]

Hi there @Gino7,

Welcome to the Community!

Can you let me know what country your account is currently set to and what Premium plan you're going for? I'll check if there is a different link which would work in your location.

Cheers.

[Maverick-21]

Same for me im in Canada (francais) stuck in a loop cause I already tried premium in the past.

Need a link to Subscribe without promo

[MihailY]

Hey @Maverick-21,

Thanks for reaching out.

Can you please try using this link?

Let us know how it goes.

[Aya9]

Hi ! Im also experiencing the same thing , I already tried spotify premium but ended up deleting my account a while ago and I cannot get it back , I am illegible for the students plans and already been verified but all plans have trial periods that I cannot sign up for because I already tried spotify premium before ! Is there a students plan without a trial period ? 

[MihailY]

Hey @Aya9,

Thanks for reaching out.

Try this link for Premium Student without trial and let us know if it works for you.

Cheers,

[Kiwikenna]

That didn’t help 

[Maria]

Hey @Kiwikenna,

Thanks for reaching out in this thread!

Just to confirm, do you notice any difference if you try subscribing directly from this page? Make sure that you're logged in to your account page when you open it.

You can also try opening the page on another device or using an incognito window in your browser.

Keep us posted.