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PAYMENT DECLINED AFTER GETTING KICKED OUT OF FAMILY ACCOUNT

PAYMENT DECLINED AFTER GETTING KICKED OUT OF FAMILY ACCOUNT

Plan

Free/Premium

Country

 

Device

iPhone 

Operating System

iOS 11

 

My Question or Issue

 I have being kicked out of my family account, and now I cannot pay premium beacuase all my cards are being declined.

Reply
1 Reply

Hey @pablogr5368, welcome to the Community!

 

Do you have any trouble signing up for Premium using an incognito window? If so, make sure your payment card meets all the requirements listed here.

 

Hope that helps 🙂

 

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