Help Wizard

Step 1

NEXT STEP

Pagamento

Solved!

Pagamento

Salve, ho effettuato il pagamento il 22 marzo, e oggi, 11 aprile, mi richiede nuovamente di effettuare il pagamento nonostante non sia passato un mese. Come mai? Potete risolvere? Non mi pare il caso di pagare spotify 20 euro al mese! Anticipatamente grazie 

Reply

Accepted Solutions
Marked as solution

Hey, @GiuliettaTeo 

Welcome to Spotify Community and thanks for contacting us here. I hope you don't mind that I'm talking to you in English.

About your issue, I suggest that you take a look on the following article:

And tap the option "Paying more than once a month?"

 

I also suggest that you be in touch with Customer Support to get troubleshoot for your issue.

 

If you need more information or have any other issue, let me know!

 

Best Regards

hezorg (Luan Araújo)

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey, @GiuliettaTeo 

Welcome to Spotify Community and thanks for contacting us here. I hope you don't mind that I'm talking to you in English.

About your issue, I suggest that you take a look on the following article:

And tap the option "Paying more than once a month?"

 

I also suggest that you be in touch with Customer Support to get troubleshoot for your issue.

 

If you need more information or have any other issue, let me know!

 

Best Regards

hezorg (Luan Araújo)

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts