Help - Subscriptions

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Jmoney76
Visitor
2023-08-09 4:33:02 PM
3 weeks ago
31cbjsu37dejcx2thbty
Visitor
184675 Views
116 replies
12 likes

184675 Views
116 replies
12 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

JoeFoSho
Music Fan
2023-10-16 9:24:16 PM
3 weeks ago
TiBlack
Newbie
20987 Views
28 replies
4 likes

20987 Views
28 replies
4 likes

Superuser Contribution Sharing to Instagram Story Not Working

PlanPremiumCountry ChileDeviceSamsung Galaxy Note 9Operating SystemAndroid 9 My Question or Issue Al momento de querer compartir lo que estoy reproduciendo en instagran stories no me aparece la opcion, Spotify esta en al version 8.4.95.785 e Instagra...

nicovilchesc
Casual Listener
Plan Premium Country Chile Device Samsung Galaxy Note 9 Operating System Android 9 My Question or Issue Al momento de querer compartir lo que estoy reproduciendo en insta...
2019-03-07 8:00:28 PM
2019-03-16 12:17:29 PM
Katerina
Spotify Legend
825 Views
3 replies
0 likes

825 Views
3 replies
0 likes

Solved!! Error Using Hulu With Linked Premium Account

Since the news broke that we can have a base Hulu plan free with our Spotify Premium account, I linked the two in order to benefit from this. Ever sense, whenever I go to Hulu's main page the attached screenshot is what I'm presented with. I can acce...

aaksern
Casual Listener
Since the news broke that we can have a base Hulu plan free with our Spotify Premium account, I linked the two in order to benefit from this. Ever sense, whenever I go to Hulu's main page the attache...
2019-03-15 9:45:40 PM
2019-03-16 2:00:43 AM
aaksern
Casual Listener
657 Views
2 replies
0 likes

657 Views
2 replies
0 likes

I bought Spotify premium for the wrong account

So basically, this morning I bought a Spotify premium subscription with student discount, but accidentally did it for the wrong account... I thought about buying it again for the good account and then cancel the other subscription, but the thing is I...

Maxime0319
Visitor
So basically, this morning I bought a Spotify premium subscription with student discount, but accidentally did it for the wrong account... I thought about buying it again for the good account and the...
2019-03-15 10:12:20 PM
2019-03-15 10:26:23 PM
Brunelicia
Community Legend
582 Views
1 replies
0 likes

582 Views
1 replies
0 likes

UK Premium Accounts and Hulu

I've been reading about the Hulu being free for Spotify Premium users but is it just available to subscribers in the USA?

Elocin16
Visitor
I've been reading about the Hulu being free for Spotify Premium users but is it just available to subscribers in the USA?
2019-03-15 9:37:37 PM
2019-03-15 9:50:53 PM
Loxer
Community Legend
4913 Views
1 replies
0 likes
Hulu-spotify
uk

4913 Views
1 replies
0 likes

Solved!! Can we not gift subscriptions anymore?

I remember a few months back I was able to gift a 1-month subscription to a friend. I plugged in my payment info, they received an email, and all was good. Now not only can I not find that option, I don't see anything anywhere that says that this fea...

Matsudano
Casual Listener
I remember a few months back I was able to gift a 1-month subscription to a friend. I plugged in my payment info, they received an email, and all was good. Now not only can I not find that option, I ...
2019-03-14 10:34:59 PM
2019-03-15 8:15:06 PM
Matsudano
Casual Listener
665 Views
2 replies
0 likes

665 Views
2 replies
0 likes

Playlist functionality

I am new to Spotify and I am used to Pandora functionality. I have created a playlist in my Spotify Premium account and have added music to it, but it seems limited to only the exact songs I've added to the playlist/ How do I get Spotify to automatic...

6mz83lm4wv3nzfm
Casual Listener
I am new to Spotify and I am used to Pandora functionality. I have created a playlist in my Spotify Premium account and have added music to it, but it seems limited to only the exact songs I've added...
2019-03-14 4:10:18 PM
2019-03-15 8:05:19 PM
Bittencourt
Spotify Star
482 Views
3 replies
0 likes

482 Views
3 replies
0 likes

Student Subscription Issues

I went through the verification to prove I'm a student and had the $5.99 plan showing on my account, but I was charged the regular price of $9.99 and when I check my account it's not showing the student rate anymore, but the regular rate. How do I go...

ga_j
Visitor
I went through the verification to prove I'm a student and had the $5.99 plan showing on my account, but I was charged the regular price of $9.99 and when I check my account it's not showing the stud...
2019-03-13 11:06:12 PM
2019-03-15 5:57:12 PM
OneByBoo
Roadie
316 Views
1 replies
0 likes

316 Views
1 replies
0 likes

Premium Lite

So I was thinking (while listening to Spotify) and I was thinking of a Cheaper / Premium Lite. I am in a school of around 700 students (high school). I asked around a lot of friends and other people around the school (150+), “who uses what spotify?”,...

AidanWilliamsAW
Visitor
So I was thinking (while listening to Spotify) and I was thinking of a Cheaper / Premium Lite. I am in a school of around 700 students (high school). I asked around a lot of friends and other pe...
2019-03-15 2:03:35 PM
2019-03-15 5:56:45 PM
Loxer
Community Legend
465 Views
1 replies
0 likes

465 Views
1 replies
0 likes

Combining Spotify/PS Plus/Hulu Subscriptions

Is there a way to get the discounted PS Plus & Spotify Premium alongside the Spotify Premium & Hulu plan all for the same account? If so, how would you go about this?

dystopiandiva
Visitor
Is there a way to get the discounted PS Plus & Spotify Premium alongside the Spotify Premium & Hulu plan all for the same account? If so, how would you go about this?
2019-03-15 5:17:22 PM
2019-03-15 5:51:46 PM
Loxer
Community Legend
451 Views
1 replies
0 likes

451 Views
1 replies
0 likes

my account keeps getting charged earlier every month

PlanPremium FamilyCountrySwedenMy Question or IssueHi,I got family premium jan-25 and payment went threw jan-28 and then I thought I would get charged again around that date in feb but instead got charged feb-18 and this month spotify tried on mar-14...

flipper1
Visitor
Plan Premium Family Country Sweden My Question or Issue Hi, I got family premium jan-25 and payment went threw jan-28 and then I thought I would get charged again around that date in feb but in...
2019-03-15 1:23:09 PM
2019-03-15 5:45:53 PM
OneByBoo
Roadie
231 Views
1 replies
0 likes

231 Views
1 replies
0 likes

Superuser Contribution bleep as usual. (Aka someone is using my account)

Well, well, here we are again. Now my girlfriend is facing the same issue as I did two month ago - someone keeps highjacking her Spotify account and starting playback of music she does not listen to. Interestingly it is always -in my opinion- bad rap...

dsteiner1992
Regular
Well, well, here we are again. Now my girlfriend is facing the same issue as I did two month ago - someone keeps highjacking her Spotify account and starting playback of music she does not listen to....
2019-03-13 12:19:47 AM
2019-03-15 2:08:17 PM
Katerina
Spotify Legend
338 Views
3 replies
0 likes

338 Views
3 replies
0 likes

Premium does not work

PlanPremiumCountryGermany My Question or IssueHey guys, I am subscribed to a Premium Spotify account since over 3 years now, never had any problems. Since a week, it says I only have a Free account on my phone (Samsung S5) and Laptop (Lenovo Yoga). T...

user-removed
Visitor
Plan Premium Country Germany My Question or Issue Hey guys, I am subscribed to a Premium Spotify account since over 3 years now, never had any problems. Since a week, it says I o...
2019-03-14 7:56:44 PM
2019-03-15 12:30:21 PM
Loxer
Community Legend
672 Views
3 replies
0 likes

672 Views
3 replies
0 likes

Solved!! My spotify subscription on my galaxy s8 wont let me cancel

PlanPremiumCountryAmericaDeviceGalaxy s8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI signed up for the free trial on my phone for the premium back in february 2019 and was planning on canceling the subscription since ...

NekosamaDead
Newbie
Plan Premium Country America Device Galaxy s8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I signed up for the free trial on my phone for the pr...
2019-03-14 12:54:01 AM
2019-03-15 1:05:58 AM
Brunelicia
Community Legend
590 Views
1 replies
0 likes

590 Views
1 replies
0 likes

Family premium account

PlanFamilyCountryPortugalDeviceiphone and android´sOperating SystemlatestMy Question or Issuei always have been family account, yesterday my credit card was changed, and all my family menbers went out of the account. i want them back. as you can see ...

13Amap
Casual Listener
Plan Family Country Portugal Device iphone and android´s Operating System latest My Question or Issue i always have been family account, yesterday my credit card was changed, and all my fami...
2019-03-13 9:39:20 AM
2019-03-14 12:35:00 AM
Billy-J
Spotify Star
563 Views
3 replies
0 likes

563 Views
3 replies
0 likes

Spotify premium and hulu

My Question or IssueSo I already have Spotify Premium and I have had it for a little while now but I just saw the Hulu advertisement and I added it does that mean I'm paying for Spotify and my Hulu account for just 9 99 for both of them or what is th...

blacklotus7531
Visitor
My Question or Issue So I already have Spotify Premium and I have had it for a little while now but I just saw the Hulu advertisement and I added it does that mean I'm paying for Spotify and my Hulu...
2019-03-14 6:50:20 PM
2019-03-14 8:29:34 PM
Loxer
Community Legend
435 Views
1 replies
0 likes

435 Views
1 replies
0 likes

Can't redeem my pin

PlanFree/PremiumCountryBrazilDeviceAsus Z3Operating SystemAndroid My Question or IssueI just bought a card to redeem but the system says it's not valid. I have the receipt saying it was validated. Anyone can help?

feroli1
Regular
Plan Free/Premium Country Brazil Device Asus Z3 Operating System Android My Question or Issue I just bought a card to redeem but the system says it's not valid. I have the re...
2019-03-14 4:41:17 PM
2019-03-14 6:49:21 PM
hulbero
Casual Listener
674 Views
5 replies
0 likes

674 Views
5 replies
0 likes

Remove subscription from third users

PlanPremiumCountryArgentinaDeviceSony M2Operating SystemAndroid My Question or IssueHi! This is my Issue: I was dating with a girl, some months ago. I boughtspotify premium for her with my credit card. Now, we are apparted and I wish to quit her subs...

CristianJFarias
Newbie
Plan Premium Country Argentina Device Sony M2 Operating System Android My Question or Issue Hi! This is my Issue: I was dating with a girl, some months ago. I bought spotify premium...
2019-03-14 4:22:42 PM
2019-03-14 4:34:19 PM
Brunelicia
Community Legend
388 Views
1 replies
0 likes

388 Views
1 replies
0 likes

buy gift card in Ecuador

Country Ecuador Device(iPhone 7)Operating System(iOS 10) My Question or IssueI´m doing a giveaway in Ecuador, I want to give to the winners 10 premium accounts for 3 months.In Ecuador it currently won't be possible to purchase gift cards so I don´t k...

diegoleonprado
Visitor
Country Ecuador Device (iPhone 7) Operating System (iOS 10) My Question or Issue I´m doing a giveaway in Ecuador, I want to give to the winners 10 premium accounts for 3 ...
2019-03-13 9:01:29 PM
2019-03-14 3:28:43 PM
Mantisentil
Community Legend
2990 Views
1 replies
0 likes
Ecuador
Gift Card
Payments

2990 Views
1 replies
0 likes

Cobro de servicio no emitido

PlanFree/PremiumCountry DeviceOperating System My Question or IssueMe cobran el servicio de plan familiar premium y no cuento con el servicio, porque me dice que tengo que contratarlo de nueva cuenta.Ademas removio la opcion de invitar a mis familiar...

LindaBulat
Visitor
Plan Free/Premium Country Device Operating System My Question or Issue Me cobran el servicio de plan familiar premium y no cuento con el servicio, porque me dice que tengo que c...
2019-03-14 4:55:01 AM
2019-03-14 2:23:42 PM
Brunelicia
Community Legend
368 Views
1 replies
0 likes

368 Views
1 replies
0 likes

Samsung Premium Promo

PlanFree/PremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueHello, I bought a brand new Galaxy S10 and when I go to sign up for Premium through the app, it only shows a 30 day trial. I have heard of others ...

JAllen95
Visitor
Plan Free/Premium Country United States Device Samsung Galaxy S10 Operating System Android My Question or Issue Hello, I bought a brand new Galaxy S10 and when I go to sign ...
2019-03-14 2:13:29 PM
2019-03-14 2:16:18 PM
Maxim
Spotify Star
472 Views
1 replies
0 likes

472 Views
1 replies
0 likes

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