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Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Jmoney76
Visitor
2023-08-09 4:33:02 PM
a week ago
Marcfk
Visitor
128976 Views
87 replies
10 likes

128976 Views
87 replies
10 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

JoeFoSho
Music Fan
2023-10-16 9:24:16 PM
2024-12-12 1:50:57 PM
FenrisulvKK
Visitor
15378 Views
27 replies
3 likes

15378 Views
27 replies
3 likes

Keeps unsubsribing

Im trying to get my 30 day free trial but it keeps unsubsribing me. I tried repeating the process a couple times but to no avail. I would be subscribed for a couple seconds at most but then I got texts saying I was unsubscribed. I was paying trying t...

Saf14
Newbie
Im trying to get my 30 day free trial but it keeps unsubsribing me. I tried repeating the process a couple times but to no avail. I would be subscribed for a couple seconds at most but then I got tex...
2019-02-01 10:12:22 AM
2019-02-02 2:42:49 AM
Billy-J
Spotify Star
198 Views
1 replies
0 likes

198 Views
1 replies
0 likes

Does not let me use a premium trial

I have tried redeem the valentines premium trial but when I put my credit card information in it tells me that I have already used a trial but I know I have not had a premium tiral before. Help?

InDueTime
Newbie
I have tried redeem the valentines premium trial but when I put my credit card information in it tells me that I have already used a trial but I know I have not had a premium tiral before. Help?
2019-02-01 12:44:45 AM
2019-02-02 2:38:03 AM
Billy-J
Spotify Star
172 Views
1 replies
0 likes

172 Views
1 replies
0 likes

I just paid my Student Premium subscription via Globe Prepaid Load (PH Courier) but when i opened my app, there is a notification saying that I need to update my payment to keep my premium subscription. how do i fix this?

badsyy
Newbie
I just paid my Student Premium subscription via Globe Prepaid Load (PH Courier) but when i opened my app, there is a notification saying that I need to update my payment to keep my premium subscripti...
2019-02-02 1:13:29 AM
2019-02-02 2:31:44 AM
Billy-J
Spotify Star
166 Views
1 replies
0 likes

166 Views
1 replies
0 likes

Spotify theft.... signed up for free trial which i never received now charged for premium i dont hav

7PlanSamsung galaxyAndroid My Question or Issue How do i get my money back from these thieves

Andy666
Casual Listener
7Plan Samsung galaxy Android My Question or Issue How do i get my money back from these thieves
2019-01-23 8:12:10 AM
2019-02-02 2:26:10 AM
Billy-J
Spotify Star
363 Views
3 replies
0 likes

363 Views
3 replies
0 likes

spotify in my country is $4.99, but my credit card is from aa country where its $9.99

spotify in my country is $4.99, but my credit card is from aa country where its $9.99, i also might be moving to that country in a while, my questions are: if i subscribe to premium now will i pay according to my card location or my actual location a...

NawrasH
Newbie
spotify in my country is $4.99, but my credit card is from aa country where its $9.99, i also might be moving to that country in a while, my questions are: if i subscribe to premium now will i pay ac...
2019-02-01 3:13:21 PM
2019-02-01 8:59:24 PM
Maxim
Spotify Star
231 Views
1 replies
0 likes

231 Views
1 replies
0 likes

Solved!! spotify e-card page giving 404... is this intentional?

https://www.spotify.com/us/purchase/ecards/ gives a 404i need to purchase an e-card - not sure how to do it now

dubbelosix
Casual Listener
https://www.spotify.com/us/purchase/ecards/ gives a 404 i need to purchase an e-card - not sure how to do it now
2019-01-17 9:27:10 PM
2019-02-01 8:56:58 PM
Maxim
Spotify Star
1997 Views
5 replies
0 likes

1997 Views
5 replies
0 likes

Close account to which I can no longer login

I closed my facebook account somewhere in November/December 2018 which I used to log on my spotify account. (my facebook account was registered on *snip*) I then created a new account with the address *snip* and started a new subscription linked to t...

JaeggerLegane
Newbie
I closed my facebook account somewhere in November/December 2018 which I used to log on my spotify account. (my facebook account was registered on *snip*) I then created a new account w...
2019-02-01 5:04:37 PM
2019-02-01 6:50:22 PM
Brunelicia
Community Legend
225 Views
1 replies
0 likes

225 Views
1 replies
0 likes

Superuser Contribution Como pagar en baloto Colombia?

Buenos dias, quiero pagar Spotify premium en efectivo pero no me aparece la opcion de generar un pin de pago para baloto. ¿Cual es el procedimiento?.Gracias.

DanielArango
Newbie
Buenos dias, quiero pagar Spotify premium en efectivo pero no me aparece la opcion de generar un pin de pago para baloto. ¿Cual es el procedimiento?. Gracias.
2018-03-21 5:21:52 PM
2019-02-01 4:14:39 PM
Katerina
Spotify Legend
4134 Views
2 replies
3 likes

4134 Views
2 replies
3 likes

Solved!! Help

Hi, Untill two months ago, I was using spotify free. But I saw an advertisement where I could get 3 months of spotify premium including headspace for 15 euros. I took the deal, but.. I’ve had a bill of spotify twice now. 10 euros.. how? Love to hear ...

marianneloves
Casual Listener
Hi, Untill two months ago, I was using spotify free. But I saw an advertisement where I could get 3 months of spotify premium including headspace for 15 euros. I took the deal, but.. I’...
2019-01-29 7:24:05 AM
2019-01-31 8:27:50 AM
marianneloves
Casual Listener
366 Views
2 replies
0 likes

366 Views
2 replies
0 likes

Multiple charges on my account

PlanPremiumCountryUSA DeviceiPhone 8 Operating SystemIOS10 My Question or Issue I have been getting charged multiple times a month (3 times) for a very long time now. From what I am seeing I only have 1 account attached to my email address and charge...

BMBove
Newbie
Plan Premium Country USA Device iPhone 8 Operating System IOS10 My Question or Issue I have been getting charged multiple times a month (3 times) for a very l...
2019-01-30 5:09:03 PM
2019-01-31 7:18:15 AM
Male_lera
Newbie
278 Views
2 replies
0 likes

278 Views
2 replies
0 likes

How do I purchase an ecard?

PlanPremiumCountry USADevice Operating System(Android, Windows 10) My Question or Issue I am trying to purchase a one-year premium membership for someone and last year when I did it allowed me to send an email or (ecard) to the intended user. Now it ...

anthonym213
Newbie
Plan Premium Country USA Device Operating System (Android, Windows 10) My Question or Issue I am trying to purchase a one-year premium membership for someone and ...
2019-01-30 12:18:01 AM
2019-01-31 6:52:08 AM
Maxim
Spotify Star
926 Views
1 replies
2 likes

926 Views
1 replies
2 likes

Being hijacked with random playlists

Hi guys, Random one, I feel like I'm losing my mind. Randomly through the day or night as I'm listening to Spotify on my phone, a pop-up will come up with a new track and "Playing on Kitchen Speaker" and hijack my song with another song. Mostly diffe...

user-removed
Visitor
Hi guys, Random one, I feel like I'm losing my mind. Randomly through the day or night as I'm listening to Spotify on my phone, a pop-up will come up with a new track and "Playing on Kitchen S...
2019-01-30 6:00:55 AM
2019-01-31 6:36:55 AM
Maxim
Spotify Star
678 Views
3 replies
0 likes

678 Views
3 replies
0 likes

Changing country of Premium/Family account without losing playlists

Plan: PremiumCountry: US (transferring to UK) Device: Pixel & Macbook Pro My Question or Issue How do I change my country setting from US to UK without losing my playlists and downloaded music? ThanksMichael

MN22
Regular
Plan: Premium Country: US (transferring to UK) Device: Pixel & Macbook Pro My Question or Issue How do I change my country setting from US to UK without l...
2019-01-30 11:28:12 PM
2019-01-30 12:37:20 AM
jsannn
Community Legend
236 Views
1 replies
0 likes

236 Views
1 replies
0 likes

Need to cancel a subscription

I bought a three month subscription for my daughter on her spotify app. She had made an account with an email adress that does not exist (she made a typo when entering her email). She logged out and we had to make a new account with her right email a...

HollyPolly
Newbie
I bought a three month subscription for my daughter on her spotify app. She had made an account with an email adress that does not exist (she made a typo when entering her email). She logged ...
2019-01-27 1:51:18 AM
2019-01-30 7:14:13 PM
Billy-J
Spotify Star
422 Views
1 replies
0 likes

422 Views
1 replies
0 likes

Pagamento por boleto

Eu não consigo mais gerar o boleto para renovar a assinatura do Spotify no plano premium.E eu não tenho cartão de crédito.

joycynha_mendes
Newbie
Eu não consigo mais gerar o boleto para renovar a assinatura do Spotify no plano premium. E eu não tenho cartão de crédito.
2018-12-26 12:22:02 PM
2019-01-30 6:32:05 PM
Bittencourt
Spotify Star
9972 Views
4 replies
1 likes
Other

9972 Views
4 replies
1 likes

Superuser Contribution Code of giftcard not working

PlanPremiumCountry NetherlandsDeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or Issue I bought an giftcard in the Albert Heijn, but when i inserted the code on the site it says that it isn't working please contact spotify. I've a...

Satish93
Casual Listener
Plan Premium Country Netherlands Device Samsung Galaxy Note 9 Operating System Android Oreo My Question or Issue I bought an giftcard in the Albert Heijn, but when i...
2019-01-20 3:07:16 PM
2019-01-30 2:19:46 PM
Guido
Spotify Legend
436 Views
3 replies
0 likes

436 Views
3 replies
0 likes

Superuser Contribution My account somehow ended up on a premium family account

I have a premium account in the USA that I opened because I was given the deal of 3 months for the price of 1. It was not a family account but a single account. One day out of the blue my phone starts playing on a random iPhone. No one I know owns an...

goobertoztakoz
Newbie
I have a premium account in the USA that I opened because I was given the deal of 3 months for the price of 1. It was not a family account but a single account. One day out of the blue my phone start...
2019-01-25 10:33:22 PM
2019-01-30 2:07:08 PM
Guido
Spotify Legend
272 Views
1 replies
0 likes

272 Views
1 replies
0 likes

Superuser Contribution De-register Hulu account from Spotify

I know this was already asked serveral times here with the instruction to contact Hulu, but: I want to go back to Hulu without ads and need to de-register my Hulu account from my Spotify account for this – I already bought the no ads plan for one mon...

zivilars
Casual Listener
I know this was already asked serveral times here with the instruction to contact Hulu, but: I want to go back to Hulu without ads and need to de-register my Hulu account from my Spotify account for&...
2019-01-26 6:22:40 PM
2019-01-30 1:59:14 PM
zivilars
Casual Listener
355 Views
2 replies
0 likes

355 Views
2 replies
0 likes

Superuser Contribution Hulu and Student Spotify

So I had Student Hulu for a while but I had gotten logged out at one point. It won't let me log in using the same email address as my Spotify. When I ask for them to send a reset to my email I never get one. If I cancel the subscription to Hulu in my...

cmuzzy16
Newbie
So I had Student Hulu for a while but I had gotten logged out at one point. It won't let me log in using the same email address as my Spotify. When I ask for them to send a ...
2019-01-28 2:58:58 AM
2019-01-30 1:52:34 PM
Guido
Spotify Legend
466 Views
1 replies
0 likes
Hulu
Student
Trouble Logging In

466 Views
1 replies
0 likes

Change from premium to family

Hi, I have two issues. 1) I've just created my Spotify account today. I bought the Premium plan thinking I'd get the 1st month for free as it was advertised everywhere, but I've been billed $10,99 on my credit card. 2) Then, after I spoke with my sis...

asbeauch
Newbie
Hi, I have two issues. 😞 1) I've just created my Spotify account today. I bought the Premium plan thinking I'd get the 1st month for free as it was advertised everywhere, but I...
2019-01-30 5:21:35 AM
2019-01-30 1:49:44 PM
Brunelicia
Community Legend
219 Views
1 replies
0 likes

219 Views
1 replies
0 likes

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