Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
I want to invite to my familiar plan two accounts but when I enter to the actual members of the plan, anyone appears as the administrator so I can't add any other.
Hi, i have a problem, i registered to Spotify 129 Pesos for 1 month. then the number 8778 texted me that i am charged already, thought it was okay but sadly while processing the registration it says “Oops something went wrong etc.” Hope you’d help me...
I tried to join my brother's family premium plan but after I keyed in my home address, I received an email saying the address i keyed in was wrong and they banned me from joining and trying again even though the address i keyed in is correct. Please ...
I got premium in the past by paying with my phone credit, but now there is no option for that. Why?
Please cancel Spotify account I never ordered , I was hacked and now can't seem to cancel.
I was removed from a family plan for no apparent reason.. i typed in the same exact address with the host but it says unable to join. Im mot sure why and why am i even kicked from the plan
¡Hola! He tenido un problema al comprar mi suscripción de spotify desde mi teléfono. Hize click en el anuncio de la oferta de 3 meses por 0,99 y se abrió mi navegador para efectual el pago. El problema es que se ha canjeado esa suscripción para una c...
I have been charged $15.89 three times, that says But I do not have any bank account associated with this spotify account. I have no idea where my bank card is linked. Since I can't find the user account that is linked to this bank account, I can't ...
Hey guys,I've already paid for the student discount, and nothing happened. Actually i don't even know where i can upload my documents that certificate my enrollment. could someone help me please??thankssss
Ögrenci olduğum doğrulandı ucreti alindi fakat premium uyeligim baslamadi.
Help me please. I made the purchase of the STUDENT spotify, I did the first time however I was not with documents at hand. So he asked me to put my card and charged again 8.50, but I could not get my file, it was not catching. Then I had to put my ca...
Hello,I'm using Spotify premuim for 2 months and I never had 'my daily mix'.I'm listening almost everyday and saving songs to my library on a basic use. Anyone had this before? (the problem is both Android and computer) Thanks a lot!
I bought Spotify Premium for my First time now i waited Like 15 Minuten but i still couldnt hear music offline Someone can tell me why
Hi! I have been using Spotify for years. I live in Finland, and I had a friend who wanted to use Spotify too, so he started paying for Premium on my account and we shared the account. However, we stopped and he cancelled the subscription. Obviously b...
I’ve got a problem and I need some help from someone who knows how to deal with stuff like this. I’m a foreign exchange student from Germany who lives in the USA and will continue living here for more than a year. I have my normal( non-premium) Spoti...
Hi. I just wanted to know why users who have already tried Spotify Premium, cannot avail other promos like php9.00 for 3 months? I mean, we have been loyal to the app and don't we deserve some other better promos other than the students and family pr...
Hi. I am already a premium user but i want to change my plan. How?
Não lembro o email da conta.Preciso cancelar e não consigo.Existe algum telefone q possa falar?
Tengo Premium hace tiempo. Mi banco cambió de dueños y ahora ya no tengo Mastercard sino AmEx (mi cuenta es de Argentina y las tarjetas tambien de Argentina) y al intentar ingresar tarjeta el sistema dice que no corresponde al país de mi cuenta (??)....
Is not letting me to pay premium suscription.