Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62414 Views
- 43 replies
- 3 likes
- 62414 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8078 Views
- 23 replies
- 2 likes
- 8078 Views
- 23 replies
- 2 likes
Student Discount but Charged for Full Premium
Free/Premium: Premium for Students Country: Australia My Question or Issue:Hi, I have been subscribed to spotify premium for students and have been paying $5.99 a month the past year, however, I was charged $11.99 this month and when I change my plan...
- Free/Premium: Premium for Students Country: Australia My Question or Issue: Hi, I have been subscribed to spotify premium for students and have been paying $5.99 a month the ...
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- Spotify Star
- 343 Views
- 1 replies
- 0 likes
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PaymentSubscription
- 343 Views
- 1 replies
- 0 likes
Bank details have been used.
PlanFreeCountrySouth Africa DeviceiPhone 7Operating SystemiOS 10 My Question or IssueI would like to know how I can make sure that someone else has cancelled their subscription which has used my bank details. I have contacted my bank and due to it no...
- Plan Free Country South Africa Device iPhone 7 Operating System iOS 10 My Question or Issue I would like to know how I can make sure that someone else has cancelled their sub...
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- Spotify Star
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Payment Issue
Hello,I've been using Spotify Premium since 2016. I am quite satisfied and glad to use it. But last 2 months I have had problem with payment. My subscription on auto-renewing. But 2 months ago, I couldn't enter my Premium account. It was on free mode...
- Hello, I've been using Spotify Premium since 2016. I am quite satisfied and glad to use it. But last 2 months I have had problem with payment. My subscription on auto-renewing. Bu...
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- Spotify Star
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Solved!! When will I be charged?
I'm a new member, currently on the 30-day trial for premium. I'm planning on going to the family plan, but i'm not sure when I will be charged. Will I be charged as soon as I click "Start my premium for family" or after the free trail ?
- I'm a new member, currently on the 30-day trial for premium. I'm planning on going to the family plan, but i'm not sure when I will be charged. Will I be charged as soon as I click "Start my pr...
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- Spotify Star
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
Solved!! Can someone help me to get my new 30 day free Premium subscription work in my apps?
WPlanPremium (30 day free trial)CountrySwedenDeviceiPhone XS and iPad Operating systemiOS 12.1 My Question or IssueI had a previous premium subscription with my work email address that I can’t use anymore (after quitting my job). I therefore ended th...
- WPlan Premium (30 day free trial) Country Sweden Device iPhone XS and iPad Operating system iOS 12.1 My Question or Issue I had a previous premium subscription with my work ema...
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- Composer
- 330 Views
- 3 replies
- 0 likes
- 330 Views
- 3 replies
- 0 likes
Superuser Contribution Reproducir después y otras sugerencias
poder ver la publicidad en el telefono sin bloquear la pantalla a cambio de no tantas restrisiones
- poder ver la publicidad en el telefono sin bloquear la pantalla a cambio de no tantas restrisiones
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- Spotify Legend
- 237 Views
- 1 replies
- 0 likes
- 237 Views
- 1 replies
- 0 likes
Superuser Contribution albumes
que se puedad descargar el album cuando lo guardas
- que se puedad descargar el album cuando lo guardas
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- Spotify Legend
- 247 Views
- 1 replies
- 0 likes
- 247 Views
- 1 replies
- 0 likes
2 Students on Family Plan - How to get Free Showtime/Hulu perk?
PlanFree/PremiumCountryUSA Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We're on Family Plan. 2 of us are students, how do they get the free Showtime/Hulu perks since they're part of the Family Premium plan? Perhaps th...
- Plan Free/Premium Country USA Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We're on Family Plan. 2 of us are students,...
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- Spotify Star
- 266 Views
- 1 replies
- 0 likes
- 266 Views
- 1 replies
- 0 likes
Superuser Contribution Paid without subscription
Hi My spotify has been logout early Jan and i cannot login after. But the when i connected using facebook with the same account it logged in. But, it became a new account. all my subscription before has gone. My problem now, i still be charged monthl...
- Hi My spotify has been logout early Jan and i cannot login after. But the when i connected using facebook with the same account it logged in. But, it became a new account. all my subscriptio...
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- Spotify Legend
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
Superuser Contribution Not being charged 4.99 but 10.99 for student account
I have been a spotify student, premium member for a year but now I am being charged 10.99. I need a reversal charge for the month of january and want to be put back on the 4.99 payment plan.
- I have been a spotify student, premium member for a year but now I am being charged 10.99. I need a reversal charge for the month of january and want to be put back on the 4.99 payment plan. &...
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- Spotify Legend
- 959 Views
- 1 replies
- 0 likes
- 959 Views
- 1 replies
- 0 likes
Superuser Contribution Iv'e been charged for Spotify Premium and when i acces my account it says i'm using a free membershi
I have been charged for a month's subscription when it said that it would be free. When i access my account it says that i am on a free membership when i'm definitely lost as i could listen to my music offline a couple of days ago (which was also whe...
- I have been charged for a month's subscription when it said that it would be free. When i access my account it says that i am on a free membership when i'm definitely lost as i could listen to my mus...
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- Spotify Legend
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Superuser Contribution Charged $9.99 with a Student Premium
My Question or Issue I have spotify student premium, and have had it for a while now. I was just charged $9.99 when I only pay $4.99. Why is that?
- My Question or Issue I have spotify student premium, and have had it for a while now. I was just charged $9.99 when I only pay $4.99. Why is that?
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- Spotify Legend
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Superuser Contribution 2 Payments Have Gone From My Bank Acount
I have just checked my bannk statement and it shows 2 payments going out to Spotify and i can't find any way of contacting someone to dispute this with, i also want to change the date this comes out of my account because it's the day before payday an...
- I have just checked my bannk statement and it shows 2 payments going out to Spotify and i can't find any way of contacting someone to dispute this with, i also want to change the date this comes out ...
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- Spotify Legend
- 266 Views
- 1 replies
- 0 likes
- 266 Views
- 1 replies
- 0 likes
Superuser Contribution PAGAMENTO FOI REALIZADO MAS ASSINATURA NÃO FUNCIONA
Todos mês cai na fatura do cartão de crédito o valor mensal do Plano Familiar do Spotify, sendo assim, o valor do mês passado já foi pago e todos os usuários ficaram com o Spotify Free. Gostaria de uma solução urgente, a assinatura continua inativa h...
- Todos mês cai na fatura do cartão de crédito o valor mensal do Plano Familiar do Spotify, sendo assim, o valor do mês passado já foi pago e todos os usuários ficaram com o Spotify Free. Gostar...
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- Spotify Legend
- 243 Views
- 1 replies
- 0 likes
- 243 Views
- 1 replies
- 0 likes
Superuser Contribution I have been charged twice for a second time in a row
In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i didn't wanted.I want to get a refound please. My Sp...
- In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i ...
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- Spotify Legend
- 399 Views
- 1 replies
- 0 likes
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doubleDouble billedDouble ChargeDouble ChargedDouble paymentsPayment
- 399 Views
- 1 replies
- 0 likes
Superuser Contribution Problema con el pago
Buenos dias, cuento con spotify universitario y para pagar compre una tarjeta d regalo de $100 pero no refleja el pago
- Buenos dias, cuento con spotify universitario y para pagar compre una tarjeta d regalo de $100 pero no refleja el pago
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- Spotify Legend
- 237 Views
- 1 replies
- 0 likes
- 237 Views
- 1 replies
- 0 likes
Premium/free account
PlanFree/PremiumCountry TurkeyDevice(iPhone 7 Plus, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI comfirmed(it says you exceed your account limit) for premium but my account stil...
- Plan Free/Premium Country Turkey Device (iPhone 7 Plus, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Iss...
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- Spotify Star
- 1560 Views
- 1 replies
- 0 likes
- 1560 Views
- 1 replies
- 0 likes
Spotify premium not working on iPhone
PlanStudent PremiumCountry USA DeviceiPhone XSOperating SystemiOS 12 Order id .....34109account soliloquent My account online shows that my premium is paid but my app won’t let me use paid features. I’m logging in the with same account online and on ...
- Plan Student Premium Country USA Device iPhone XS Operating System iOS 12 Order id .....34109 account soliloquent My account online shows that my premium is paid...
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- Spotify Star
- 1052 Views
- 3 replies
- 0 likes
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PremiumStudent premium help
- 1052 Views
- 3 replies
- 0 likes
Superuser Contribution Probleme mit Zahlung per Kreditkarte, welche vorher nicht auftauchten.
Wiederholt habe ich versucht, die Kosten für das Abonnement von Spotify Premium mit Prepaid-Kreditkarte zu bezahlen, jedoch erhalte ich andauernd folgende Fehlermeldung: Zahlung fehlgeschlagen. Versuch es noch einmal oder wähle eine andere Zahlungsme...
- Wiederholt habe ich versucht, die Kosten für das Abonnement von Spotify Premium mit Prepaid-Kreditkarte zu bezahlen, jedoch erhalte ich andauernd folgende Fehlermeldung: Zahlung fehlgeschlag...
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- Regular
- 5644 Views
- 5 replies
- 0 likes
- 5644 Views
- 5 replies
- 0 likes
Superuser Contribution Promoción en facebook de 1 año por 199
PlanFree/PremiumCountry MexicoDeviceHuawei GR3Operating SystemAndroid My Question or IssueHice el pago y me salió la página del recibo y luego las olaylisp del premium pero cuando descargue la app y entre con mi cuenta no había premium ni ningún pago
- Plan Free/Premium Country Mexico Device Huawei GR3 Operating System Android My Question or Issue Hice el pago y me salió la página del recibo y luego las olaylisp del premium ...
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- Spotify Legend
- 19552 Views
- 5 replies
- 0 likes
- 19552 Views
- 5 replies
- 0 likes