Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 108128 Views
- 70 replies
- 9 likes
- 108128 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13302 Views
- 26 replies
- 2 likes
- 13302 Views
- 26 replies
- 2 likes
Payment
PlanIt was premium for studentsCountry PolandDeviceXiaomi REDMI 4a, LenovoOperating Systemwindows 7, android My Question or Issue Hello. I subscribed for "premium for students" on the 5.10.2018, I've sent my schedule for you and all, you verified it ...
- Plan It was premium for students Country Poland Device Xiaomi REDMI 4a, Lenovo Operating System windows 7, android My Question or Issue Hello. I subscribed for "prem...
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- Roadie
- 478 Views
- 1 replies
- 0 likes
- 478 Views
- 1 replies
- 0 likes
Superuser Contribution Revolut card for subscriptions
Dear Sportify, it's about time you remove the geolocation blocking that is affecting Revolut card owners. Banking business is changing rapidly and with players like N26, Revolut and others it is inevitable that in very short time citizens of European...
- Dear Sportify, it's about time you remove the geolocation blocking that is affecting Revolut card owners. Banking business is changing rapidly and with players like N26, Revolut and others it is...
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- Spotify Legend
- 4347 Views
- 5 replies
- 6 likes
- 4347 Views
- 5 replies
- 6 likes
Premium monthly subscription not available (only Premium yearly and Family monthly)
PlanFree/PremiumCountryPoland DevicewebOperating SystemWindows My Question or Issue Hi,I just ended my yearly Premium subscription on 31.12.2018. In my profile until yesterday, there was an information that I will be charged on 31.12.2018 for next Pr...
- Plan Free/Premium Country Poland Device web Operating System Windows My Question or Issue Hi, I just ended my yearly Premium subscription on 31.12.2018. In my ...
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- Not applicable
- 751 Views
- 5 replies
- 0 likes
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PremiumSubscription
- 751 Views
- 5 replies
- 0 likes
Solved!!Superuser Contribution eBay offer of Premium for 2 years for £20
Currently on eBay there is an offer of Spotify Premium (Subscription Upgrade) for 2 Years for £20.Is this legitimate? If so how? Phil
- Currently on eBay there is an offer of Spotify Premium (Subscription Upgrade) for 2 Years for £20. Is this legitimate? If so how? Phil
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- Spotify Legend
- 1656 Views
- 1 replies
- 0 likes
- 1656 Views
- 1 replies
- 0 likes
Superuser Contribution Memberships
I used to have a year-long membership and my card expired. I redid the payment and the year-long option is no longer available. What happened?
- I used to have a year-long membership and my card expired. I redid the payment and the year-long option is no longer available. What happened?
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- Spotify Legend
- 313 Views
- 1 replies
- 0 likes
- 313 Views
- 1 replies
- 0 likes
Problem with subscription
PlanPremiumCountry TurkeyDeviceLG G3 D855Operating SystemAndroid 9 My Question or Issue I paid for my monthly Premium payment in 24th Dec. 2018. It's been around ten days and Spotify started to say "Payment failed" when i open the app. It tries to re...
- Plan Premium Country Turkey Device LG G3 D855 Operating System Android 9 My Question or Issue I paid for my monthly Premium payment in 24th Dec. 2018. It's been around te...
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- Roadie
- 545 Views
- 7 replies
- 0 likes
- 545 Views
- 7 replies
- 0 likes
Premium issues
PlanPremiumCountry TunisiaDeviceiPhone 6 / PCOperating SystemiOS 12 / Windows10 My Question or IssueHi,My name is Issam and am here to ask you guys if it's possible to pay the Premium pass with the local currency,i mean, since am from Tunisia and i l...
- Plan Premium Country Tunisia Device iPhone 6 / PC Operating System iOS 12 / Windows10 My Question or Issue Hi, My name is Issam and am here to ask you guys if it's possible ...
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- Roadie
- 257 Views
- 1 replies
- 0 likes
- 257 Views
- 1 replies
- 0 likes
Premium>Family help?
PlanFree>Free trial?>Premium>FamilyCountry USADeviceiPhone 6Operating SystemiOS 12My Question or Issue Two days ago my mom finally let me upgrade to premium because I had revieved the e-mail about the $0.99 deal (I was a couple days late I realized b...
- Plan Free>Free trial?>Premium>Family Country USA Device iPhone 6 Operating System iOS 12 My Question or Issue Two days ago my mom finally let me upgrade to premium becau...
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- Community Legend
- 296 Views
- 1 replies
- 0 likes
- 296 Views
- 1 replies
- 0 likes
Can someone help me with changing my billing account (Dutch)
Plan: PremiumCountry: NetherlandsDevice: LaptopOperating System: Windows 10 My Question or Issue:I have opened an extra bankaccount at ABN AMRO for my fixed costs.When i try to change my billingaccount at Spotify it does not recognise this extra bank...
- Plan: Premium Country: Netherlands Device: Laptop Operating System: Windows 10 My Question or Issue: I have opened an extra bankaccount at ABN AMRO for my fixed costs. ...
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- Roadie
- 236 Views
- 1 replies
- 0 likes
- 236 Views
- 1 replies
- 0 likes
3mos for $0.99 promo plus gift cards
PlanPremiumCountry CanadaDeviceOnePlus 6Operating SystemAndroid Pie My Question or Issue I'm currently on a 3mos for $0.99 promo, and received some Spotify gift cards for Christmas. When I try to redeem them I get warned that I will be ineligible for...
- Plan Premium Country Canada Device OnePlus 6 Operating System Android Pie My Question or Issue I'm currently on a 3mos for $0.99 promo, and received some Spotify gift c...
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- Spotify Star
- 246 Views
- 1 replies
- 0 likes
- 246 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify keeps charging my bank account.
PlanNoneCountry UruguayDeviceMoto X PlayOperating Systemmarshmallow My Question or IssueHi, I'd like someone to help me please, it's been 2 months I cancelled my spotify premium service, and I keep on getting the charge on my credit card, can someone...
- Plan None Country Uruguay Device Moto X Play Operating System marshmallow My Question or Issue Hi, I'd like someone to help me please, it's been 2 months I cancelled my spotify...
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- Spotify Legend
- 4818 Views
- 9 replies
- 0 likes
- 4818 Views
- 9 replies
- 0 likes
Solved!! I have seen adverts offering Premium for £9:99 for year via a third party is this ligit?
PlanPREMIUMCountry UkDevicePIXEL 2Operating SystemANDROID My Question or IssueI have seen adverts on social media offering Spotify Premium for £9:99 for the year via, what appears to be third parry supply. How ligitimate are these offers?
- Plan PREMIUM Country Uk Device PIXEL 2 Operating System ANDROID My Question or Issue I have seen adverts on social media offering Spotify Premium for £9:99 for the year via, wh...
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- Spotify Star
- 429 Views
- 1 replies
- 0 likes
- 429 Views
- 1 replies
- 0 likes
Trying to un-link Rogers account
PlanPremium through RogersCountryCanada My Question or Issue I spent an hour and half on the online chat and phone with Rogers trying to disconnect my two accounts, only to continually be told I have to go through Spotify to do so, and when going to ...
- Plan Premium through Rogers Country Canada My Question or Issue I spent an hour and half on the online chat and phone with Rogers trying to disconnect my two accoun...
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- Spotify Star
- 333 Views
- 1 replies
- 0 likes
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AccountSubscription
- 333 Views
- 1 replies
- 0 likes
Being charged for Premium account after cancelled and went on family plan over a year ago.
My husband and I both had Premium and went to a Family account. We recently discovered that he is still being charged for the Premium plan that we changed to a Family plan over a year ago. How do we get our money back? This is a very frustrating way ...
- My husband and I both had Premium and went to a Family account. We recently discovered that he is still being charged for the Premium plan that we changed to a Family plan over a year ago. How do we ...
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- Not applicable
- 275 Views
- 2 replies
- 0 likes
- 275 Views
- 2 replies
- 0 likes
Multiple Problems Upgrading from Premium to Family Plan
USAPremium plan > Family Plan We just switched to the family plan so we could move from one user to four in our household > two adults and two kids. I've set up emails for our kids and have run into multiple problems. With one email I set up a free a...
- USA Premium plan > Family Plan We just switched to the family plan so we could move from one user to four in our household > two adults and two kids. I've set up emails for our kids a...
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- Casual Listener
- 342 Views
- 2 replies
- 0 likes
- 342 Views
- 2 replies
- 0 likes
Will I lose my playlists if I cancel Premium?
PlanFree/PremiumCountry USA My Question or IssueHi, will I lose my playlists, followers or will anything change if I go back to free Spotify? Will I be able to listen to any song I want, any time or will it just shuffle songs and not let me skip song...
- Plan Free/Premium Country USA My Question or Issue Hi, will I lose my playlists, followers or will anything change if I go back to free Spotify? Will I be able to listen to any son...
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- Roadie
- 7966 Views
- 1 replies
- 0 likes
- 7966 Views
- 1 replies
- 0 likes
My Spotify premium isn’t working.
My Subscription is free, although I had bought a gift card and used the premium from the gift card for my premiumCountry AustraliaDevice(iPhone6)Operating System(iOS 10) My Question or Issue I used the Spotify gift card from my local supermarket and ...
- My Subscription is free, although I had bought a gift card and used the premium from the gift card for my premium Country Australia Device (iPhone6) Operating System (iOS 10) My ...
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- Roadie
- 700 Views
- 10 replies
- 0 likes
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Premium
- 700 Views
- 10 replies
- 0 likes
Hola, necesito ayuda!
Hola necesito ayuda tenia premium pero a la hora de realizar el pago no se efectuo cancele mi suscripcion pense que era ese el problema ahora quiero volver a pagar premium me me dice lo mismo que algo anda mal con mi proveedor de pagos
- Hola necesito ayuda tenia premium pero a la hora de realizar el pago no se efectuo cancele mi suscripcion pense que era ese el problema ahora quiero volver a pagar premium me me dice lo mismo que alg...
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- Spotify Star
- 257 Views
- 1 replies
- 0 likes
- 257 Views
- 1 replies
- 0 likes
Premium
Hello, I had a premium subscription, change password because I suspected that unknown listened to my account. Now I have no premium anymore? Without free? Why? I have paid once this month ?! Grateful for answers.Sincerely,Maria Andreasson
- Hello, I had a premium subscription, change password because I suspected that unknown listened to my account. Now I have no premium anymore? Without free? Why? I have paid once this month ?! Grateful...
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- Spotify Star
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
Gift Card
I bought a gift card 3 days ago. My premium was about to expired, so i bought the gift card and when i enter the pin everything was ok. My Premium was going to expired on this 8/25/17. Todays when i try to listen some music the premium was cancelled ...
- I bought a gift card 3 days ago. My premium was about to expired, so i bought the gift card and when i enter the pin everything was ok. My Premium was going to expired on this 8/25/17. Todays when i ...
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- Spotify Star
- 225 Views
- 1 replies
- 0 likes
- 225 Views
- 1 replies
- 0 likes