Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 173032 Views
- 114 replies
- 12 likes
- 173032 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19224 Views
- 27 replies
- 4 likes
- 19224 Views
- 27 replies
- 4 likes
premium
hi therei recently joined spotify premium by the .99cents deal for three months, but when i joined i didn’t notice that there was not an email connected to my account, and i’m not sure of my password. i’ve tried to go onto my account page many times ...
- hi there i recently joined spotify premium by the .99cents deal for three months, but when i joined i didn’t notice that there was not an email connected to my account, and i’m not sure of my passwo...
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- Spotify Star
- 502 Views
- 4 replies
- 0 likes
- 502 Views
- 4 replies
- 0 likes
Debit Card
Last Feb. 9,2019 , i registered for a free trial on Spotify using a Debit Card. I was immediately charged the amount of $4.99usd. I didn't really mind since that's how debit cards work. They charge you right away. I was also expecting that my advance...
- Last Feb. 9,2019 , i registered for a free trial on Spotify using a Debit Card. I was immediately charged the amount of $4.99usd. I didn't really mind since that's how debit cards work. They ch...
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- Roadie
- 676 Views
- 1 replies
- 0 likes
- 676 Views
- 1 replies
- 0 likes
i cant register for a premium account, i always got this error message..
PlanFree/PremiumCountryPhilippinesDeviceIphone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Philippines Device Iphone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Roadie
- 662 Views
- 1 replies
- 0 likes
- 662 Views
- 1 replies
- 0 likes
Solved!! Can't access account page / cancel subscription
PlanPremiumCountryBulgariaDevicePCOperating SystemWindows 10 My Question or IssueKeeps giving me an error whilst trying to access my account page on my other account. I wrote to support and hopefully they will resolve it soon, but wanted to try here ...
- Plan Premium Country Bulgaria Device PC Operating System Windows 10 My Question or Issue Keeps giving me an error whilst trying to access my account page on my other account. I w...
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- Visitor
- 410 Views
- 2 replies
- 0 likes
- 410 Views
- 2 replies
- 0 likes
Solved!! Gift card for a year after 3 months trial
Hello guys, i started a 3 months trial in December 2018. No this trial is going to end on 2019-03-11. Today I bought a gift card for 12 months and I redeemed the code at home. My question now is if I have to cancel my premium subscription which I sta...
- Hello guys, i started a 3 months trial in December 2018. No this trial is going to end on 2019-03-11. Today I bought a gift card for 12 months and I redeemed the code at home. My question now ...
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- Composer
- 1842 Views
- 5 replies
- 0 likes
- 1842 Views
- 5 replies
- 0 likes
Solved!! Spotify Premium - forma de pagamento por Boleto indisponível!
PlanFree/PremiumCountry BrazilMy Question or IssueAno passado eu comprava de 3 merses de Spotify Premim pagando por BOLETO. Desde o fim do ano passado não consigo renovar o Premium pois a opção de pagamento por BOLETO SUMIU! Estou cansado de usar o F...
- Plan Free/Premium Country Brazil My Question or Issue Ano passado eu comprava de 3 merses de Spotify Premim pagando por BOLETO. Desde o fim do ano passado não consigo renovar o Premium poi...
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- Community Legend
- 875 Views
- 5 replies
- 0 likes
- 875 Views
- 5 replies
- 0 likes
Prenium Subscription 12 month 1 payment
Plan1x Account Premium 3x Account FreeCountry = Thailande DeviceiPhone 7 / Iphone X / MacbookAir + PC Dell laptopOperating SystemiOS 11, iOS12, macOS 10.12/10.13, Windows 10, Android My Question or Issuehello Spotify TeamI'm a sound engineer and DJ, ...
- Plan 1x Account Premium 3x Account Free Country = Thailande Device iPhone 7 / Iphone X / MacbookAir + PC Dell laptop Operating System iOS 11, iOS12, macOS 10.12/10.13, Windows...
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- Community Legend
- 248 Views
- 1 replies
- 0 likes
- 248 Views
- 1 replies
- 0 likes
Solved!! 12 month voucher doesn’t accept, because...
My Premium Account ist running till July 2020. nevertheless I bought another 12 month voucher but I couldn’t register it. I got the note that Premium months are limited and I should try it later. My question: how long can I be Premium in advance ? wh...
- My Premium Account ist running till July 2020. nevertheless I bought another 12 month voucher but I couldn’t register it. I got the note that Premium months are limited and I should try it later.&nbs...
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- Composer
- 584 Views
- 2 replies
- 0 likes
- 584 Views
- 2 replies
- 0 likes
Discover not updating
Hi I have using premium account on Desktop, Iphone and Android. Under search and discover option the recommended tracks have not been updated for weeks. Please help, this is the main feature I'm using Spotify.
- Hi I have using premium account on Desktop, Iphone and Android. Under search and discover option the recommended tracks have not been updated for weeks. Please help, this is the main ...
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- Community Legend
- 470 Views
- 6 replies
- 0 likes
- 470 Views
- 6 replies
- 0 likes
Hi, yesterday I paid for a premium but today it’s still the free one , what to do ?
PlanPremiumCountry Bulgaria Device(iPhone SEOperating System(iOS 12.1.4 My Question or IssueHi, yesterday I paid for a premium but today it’s still the free one , what to do ?
- Plan Premium Country Bulgaria Device (iPhone SE Operating System (iOS 12.1.4 My Question or Issue Hi, yesterday I paid for a premium but today it’s still th...
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- Roadie
- 266 Views
- 1 replies
- 0 likes
- 266 Views
- 1 replies
- 0 likes
Superuser Contribution no me aparece ninguna otra opción de pago sino es con tarjeta
Hace mucho quiero volver mi cuenta premium, pero siempre que lo intento solo me aparece como medio de pago: tarejeta de credito o devito, pero yo no tengo tarjetas. Entiendo que en Colmbia existen otros medios de pago como oxxo, pero cuando he intent...
- Hace mucho quiero volver mi cuenta premium, pero siempre que lo intento solo me aparece como medio de pago: tarejeta de credito o devito, pero yo no tengo tarjetas. Entiendo que en Colmbia existen ot...
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- Spotify Legend
- 2612 Views
- 1 replies
- 0 likes
- 2612 Views
- 1 replies
- 0 likes
Student being charged regular premium prices
PlanStudent PremiumCountryUSADeviceOperating System My Question or IssueHi, My subscription status is a student but I’m still being charged the regular price of $10 for a premium account, how can I fix this? Online it says my bank account will be cha...
- Plan Student Premium Country USA Device Operating System My Question or Issue Hi, My subscription status is a student but I’m still being charged the regular price of $1...
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- Roadie
- 463 Views
- 1 replies
- 0 likes
- 463 Views
- 1 replies
- 0 likes
Solved!! Cobrança absurda 199 reais
Fiz assinatura premium dia 26/12/2018, e hoje, dia 07/03/2019, passados os 3 meses de valor 1,99, olhei a fatura e cobraram 199 reais! O plano que assinei deveria vir no valor de 16,90 reais. Por favor resolvam logo isso! Deveriam abrir um canal SAC,...
- Fiz assinatura premium dia 26/12/2018, e hoje, dia 07/03/2019, passados os 3 meses de valor 1,99, olhei a fatura e cobraram 199 reais! O plano que assinei deveria vir no valor de 16,90 reais. Por fav...
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- Community Legend
- 1207 Views
- 3 replies
- 0 likes
- 1207 Views
- 3 replies
- 0 likes
Charged twice
I put a hundred twenty bucks on my card the other day and bought a $100 item and now it says I have no money left I looked on my transactions and it says I've been charged twice from here. what is going on? thank you
- I put a hundred twenty bucks on my card the other day and bought a $100 item and now it says I have no money left I looked on my transactions and it says I've been charged twice from he...
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- Spotify Star
- 494 Views
- 5 replies
- 0 likes
- 494 Views
- 5 replies
- 0 likes
Gift Card
PlanPremiumCountryMexicoDeviceLG Android Hello! i purchased a gift card to get spotify premium, but it didn't work, what can i do ?
- Plan Premium Country Mexico Device LG Android Hello! i purchased a gift card to get spotify premium, but it didn't work, what can i do ?
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- Community Legend
- 271 Views
- 1 replies
- 0 likes
- 271 Views
- 1 replies
- 0 likes
Student discount
PlanStudent discountCountryUnited Kingdom Deviceiphone seOperating SystemIOS 10 My Question or IssueI'm still attending college and was last year so I signed up and got my Spotify premium for students at £4.99 a month, my plan has just renewed for th...
- Plan Student discount Country United Kingdom Device iphone se Operating System IOS 10 My Question or Issue I'm still attending college and was last year so I signed up and got ...
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- Roadie
- 402 Views
- 1 replies
- 0 likes
- 402 Views
- 1 replies
- 0 likes
Spotify Double Charge
Spotify/Hulu Premium | USA I had the 3 months for .99 cent deal that was supposed to end yesterday. It would then charge me $9.99 if I didn't do anything, BUT I did in fact change my Premium to Spotify/Hulu combo, for 12.99. I was charged for BOTH th...
- Spotify/Hulu Premium | USA I had the 3 months for .99 cent deal that was supposed to end yesterday. It would then charge me $9.99 if I didn't do anything, BUT I did in fact change my P...
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- Roadie
- 1313 Views
- 1 replies
- 0 likes
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Double ChargeRefund subscriptionSpotify Premium
- 1313 Views
- 1 replies
- 0 likes
Gift card code not working even it was activated
PlanFreeCountryMexicoDeviceSamsung Galaxy A7Operating SystemAndroid 8.0 My Question or IssueI just bought a gift card of 100 mxn and I redeemed the code but it says it's not valid. So I went back to reactivate the gift card but the employee told me t...
- Plan Free Country Mexico Device Samsung Galaxy A7 Operating System Android 8.0 My Question or Issue I just bought a gift card of 100 mxn and I redeemed the code but it says it's not ...
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- Roadie
- 833 Views
- 1 replies
- 0 likes
- 833 Views
- 1 replies
- 0 likes
I got 3 month subscription on Dec 21st but i am being billed as of March 4th. Why?
PlanPremiumCountry CanadaDevice Operating System My Question or Issue I got 3 month subscription on Dec 21st but i am being billed as of March 4th. Why? It was the 1 dollar offer for 3 months. 3 months are not complete and i wanted to cancel my premi...
- Plan Premium Country Canada Device Operating System My Question or Issue I got 3 month subscription on Dec 21st but i am being billed as of March 4t...
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- Roadie
- 626 Views
- 1 replies
- 0 likes
- 626 Views
- 1 replies
- 0 likes
Charged 9.99, I just confirmed I was a student.
PlanRegular Premium/ Student PremiumCountryUSAMy Question or IssueI forgot to confirm I was a student and was charged on 03/05 $9.99 eventhough I am a student. Today I was able to confirm I am a student and I want this charge of $9.99 to be removed a...
- Plan Regular Premium/ Student Premium Country USA My Question or Issue I forgot to confirm I was a student and was charged on 03/05 $9.99 eventhough I am a student. Today I was able to confirm I...
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- Spotify Star
- 699 Views
- 1 replies
- 0 likes
- 699 Views
- 1 replies
- 0 likes