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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
74968 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140036 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80312 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269332 Views
159 replies
13 likes
PlanPremiumCountryUnited States Device iPhone 6sOperating SystemiOS 12.1 My Question or IssueI have a premium account but I can’t play offline. My music is downloaded but still won’t let me play offline.
Plan Premium Country United States Device iPhone 6s Operating System iOS 12.1 My Question or Issue I have a premium account but I can’t play offline. My music is download...
Spotify Star
371 Views
1 replies
0 likes
Hello, my question is, can I postpone payments for my premium account for a couple months and then be billed in a lump-sum once I am able? I have done a debt-consolidation and cancelled my credit card but have no way to maintain my premium account te...
Hello, my question is, can I postpone payments for my premium account for a couple months and then be billed in a lump-sum once I am able? I have done a debt-consolidation and cancelled my cre...
Spotify Star
1158 Views
1 replies
0 likes
hi, i bought premium with KLARNA, you booked the money from my bank account, then i canceld the subscription , and i never get my premium i bought before =D. plz help
hi, i bought premium with KLARNA, you booked the money from my bank account, then i canceld the subscription , and i never get my premium i bought before =D. plz help
Spotify Star
444 Views
1 replies
0 likes
Plan PremiumCountry UK Device LaptopOperating System Windows 10,etc. My Question or IssueGuys, so I joined Spotify Premium - £14.99 / month and saw a promo for a "free" google mini link to a google page. I never got the email, but I clicked on the go...
Plan Premium Country UK Device Laptop Operating System Windows 10,etc. My Question or Issue Guys, so I joined Spotify Premium - £14.99 / month and saw a promo for a "fr...
Newbie
630 Views
1 replies
1 likes
I've read some places that it's only good for 3 months and then it will go to 12.99 for both. Is this true or will this stay the same price as Spotify premium for as long as I am a subscriber?
I've read some places that it's only good for 3 months and then it will go to 12.99 for both. Is this true or will this stay the same price as Spotify premium for as long as I am a subscribe...
Songwriter
1104 Views
6 replies
0 likes
I have been paying a premium account for years and suddenly It changed to free. It should be impossible because in my credit card appear the expense USD 2.45.please, I need an urgent answer.thanks, Ines PlanPremiumCountryArgentina
I have been paying a premium account for years and suddenly It changed to free. It should be impossible because in my credit card appear the expense USD 2.45. please, I need an urgent answer. thank...
Spotify Star
627 Views
3 replies
0 likes
When I try to go the "My Service" from the link you provided, it redirects me back to the "Account" page. What am I missing? I bought a year's worth of Premium back in January. Do I have to re-sign up or something to get Hulu to show up? I also made ...
When I try to go the "My Service" from the link you provided, it redirects me back to the "Account" page. What am I missing? I bought a year's worth of Premium back in January. Do I have to ...
Spotify Star
645 Views
1 replies
0 likes
PlanFamily PlanCountry DeviceGalaxy 9Operating SystemAndroid Oreo, Windows 10 My Question or Issue whenever I got to this link https://www.spotify.com/ca-en/googlehome/redeem/ to try and get the free google home mini, I am told I am not eligible for ...
Plan Family Plan Country Device Galaxy 9 Operating System Android Oreo, Windows 10 My Question or Issue whenever I got to this link https://www.spotify.com/c...
Gig Goer
1204 Views
1 replies
0 likes
I never had premiumPlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid Oreo My Question or IssueTried doing the Samsung promo, says I'm not eligible for it.Thanks in advance
I never had premium Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android Oreo My Question or Issue Tried doing the Samsung promo, says I'm not eligible ...
Spotify Star
927 Views
3 replies
0 likes
PlanPremiumCountryCanada My Question or IssueI subscribed to the premium account on April 11, 2019, i got the notification that google home has been reserved for me. I however did not get the email to claim the google home mini. I am wondering if thi...
Plan Premium Country Canada My Question or Issue I subscribed to the premium account on April 11, 2019, i got the notification that google home has been reserved for me. I howeve...
Spotify Star
1337 Views
1 replies
0 likes
PlanPremiumCountryCanada My Question or IssueI was on the premium family plan and downgraded it to a premium plan (on the 10th of April) to get the Google home mini offer. By the time the downgrade took place (today) the Google home mini was no longe...
Plan Premium Country Canada My Question or Issue I was on the premium family plan and downgraded it to a premium plan (on the 10th of April) to get the Google home mini offer. By...
Roadie
761 Views
1 replies
0 likes
PlanPremiumCountryUSI purchased a $60 gift card from major retailer, it was a electronic code from their website. I received it and when I tried to enter it I got a "oops something went wrong, please try again" message. I tried again, verified the co...
Plan Premium Country US I purchased a $60 gift card from major retailer, it was a electronic code from their website. I received it and when I tried to enter it I got a "oops something went...
Spotify Star
1662 Views
3 replies
1 likes
Hi, we have Family Premium on my account. My wife uses the Family Sub as a member. Now I want to add my Son as well but that does not work. Maybe because he was in the family sub but got thrown out? He wasnt using it in the past. But now I cannot add...
Hi, we have Family Premium on my account. My wife uses the Family Sub as a member. Now I want to add my Son as well but that does not work. Maybe because he was in the family sub but got thrown out? ...
Spotify Star
493 Views
1 replies
0 likes
PlanFreeCountryLithuaniaDeviceWindows 10 pcOperating SystemWindows 10 My Question or IssueI have gotten the 30 day trial on spotify with a visa card. After it ended i wanted to buy the plan for 6,99 euro. ,but if i try to buy it now it says the card ...
Plan Free Country Lithuania Device Windows 10 pc Operating System Windows 10 My Question or Issue I have gotten the 30 day trial on spotify with a visa card. After it ended i wanted ...
Roadie
674 Views
1 replies
0 likes
PlanFree/PremiumCountryCanadaDevice(Windows PC)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I heard about the promotion for google home and spotify premium. I was wondering how I go abouts redeeming this offer? I...
Plan Free/Premium Country Canada Device (Windows PC) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I heard about the promotion for google ...
Roadie
470 Views
1 replies
0 likes
PlanFreeCountryPhilippinesDeviceOppo Neo7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just want to ask if it is possible to subscribe for a two different premium plans (30 days trial and a limited time offer). Can i s...
Plan Free Country Philippines Device Oppo Neo7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just want to ask if it is possible to subscribe fo...
Spotify Star
861 Views
3 replies
0 likes
Hello,I just signed up to Spotify using my own private email address got the URL for the free home mini followed through the purchase and a few minutes later received an email from Google saying that it was canceled as they were unable to verify some...
Hello, I just signed up to Spotify using my own private email address got the URL for the free home mini followed through the purchase and a few minutes later received an email from Google saying ...
Casual Listener
581 Views
2 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 12My Question or IssueWHEN I RECIEVED MY GOOGLE HOME MINI PROMO CODE AND I BOUGHT THE DEVICE, DUE TO INVALID POSTAL CODE BY MISTAKE THE ORDER WAS CANCELLED. I HAVE BEEN TRYING EVERY SINGLE DAY...
Plan Premium Country Canada Device iPhone 8 Operating System iOS 12 My Question or Issue WHEN I RECIEVED MY GOOGLE HOME MINI PROMO CODE AND I BOUGHT THE DEVICE, DUE TO INVALID POSTAL CODE BY...
Casual Listener
3685 Views
6 replies
0 likes
PlanFree/PremiumCountryCanadaDevice(iPhone 8, Mac Book)Operating System(iOS 10, Windows 10,etc.) My Question or IssueI received an empty package that was supposed to contain a Google Home Mini from the Spotify Premium subscription promotion. I contac...
Plan Free/Premium Country Canada Device (iPhone 8, Mac Book) Operating System (iOS 10, Windows 10,etc.) My Question or Issue I received an empty package that was supposed to contain ...
Casual Listener
714 Views
1 replies
0 likes
Spotify took £10 rather than £5 out of my account when i had student discount registered on the account. I still qualify for the discount and i'm wondering why there was this problem with my subscription
Spotify took £10 rather than £5 out of my account when i had student discount registered on the account. I still qualify for the discount and i'm wondering why there was this problem with my subscrip...
Spotify Star
612 Views
3 replies
0 likes
