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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Jeremy
  • Spotify
  • 55710 Views
  • 23 replies
  • 5 likes
  • 55710 Views
  • 23 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 33895 Views
  • 19 replies
  • 2 likes
  • 33895 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Pops63
  • Visitor
  • 23280 Views
  • 12 replies
  • 1 likes
  • 23280 Views
  • 12 replies
  • 1 likes

Solved!! free trial

hello, i'm trying to sign up for the free trial but i cant... why? 

  • Newbie
  • hello, i'm trying to sign up for the free trial but i cant... why? 
  • bjja123
  • Composer
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Subscription

Had Premium subscription, pay for Premium, lost password,changed password, lost Premium subscription and playlists and now have free subscription. WHY? When I pay for subscrption

  • Newbie
  • Had Premium subscription, pay for Premium, lost password,changed password, lost Premium subscription and playlists and now have free subscription. WHY? When I pay for subscrption
  • Luke
  • Spotify Star
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Can't get premium

Hello. Sorry for my English, i Hope you Will understand. I had account connected with Facebook and i had premium, but i decide to not have connected with Fb. I had second account so i wanted to pay for premium there, ans there was 30 days offer and t...

  • Newbie
  • Hello. Sorry for my English, i Hope you Will understand.  I had account connected with Facebook and i had premium, but i decide to not have connected with Fb. I had second account so i wanted t...
  • Luke
  • Spotify Star
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

I bought Hulu with Spotify in Canada

By mistake signed up for Hulu. Cancelled my subscription, not finding a way to get money back.

  • Newbie
  • By mistake signed up for Hulu. Cancelled my subscription, not finding a way to get money back. 
  • Keanu_C
  • Spotify Star
  • 867 Views
  • 1 replies
  • 0 likes
  • 867 Views
  • 1 replies
  • 0 likes

Forgotten Details: Locked Account, Old Email!

Guys I really hope someone can help. I have Spotify premium, that O2 (mobile provider) add to my phone bill. My recent iPhone upgrade locked me out of Spotify, and I can’t log back in. I have no idea of the details, (as it’s been an age since I’ve lo...

  • Casual Listener
  • Guys I really hope someone can help. I have Spotify premium, that O2 (mobile provider) add to my phone bill. My recent iPhone upgrade locked me out of Spotify, and I can’t log back in. I have no idea...
  • Luke
  • Spotify Star
  • 256 Views
  • 3 replies
  • 0 likes
  • 256 Views
  • 3 replies
  • 0 likes

I was charged 32.77 why when its only 9.99

Plz help cause as far I know right now spotify is stealing money 

  • Newbie
  • Plz help cause as far I know right now spotify is stealing money 
  • bjja123
  • Composer
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Solved!! Question About Premium and Offline Music

I searched for that but wasn't able to find a definitive answer. I know that when my subscription expires, I will not be able to keep listening to the songs offline. What I want to know is will they be deleted and will I have to download them again w...

  • Casual Listener
  • I searched for that but wasn't able to find a definitive answer. I know that when my subscription expires, I will not be able to keep listening to the songs offline. What I want to know is will they ...
  • lrdy1028
  • Casual Listener
  • 209 Views
  • 3 replies
  • 0 likes
  • 209 Views
  • 3 replies
  • 0 likes

Superuser Contribution Essai 30 jours gratuit

Bonjour, hier je me suis abonné à Spotify. J'ai payé 8,99 euros. (Réduction psplus)Par contre je n'ai pas profité des 30 jours d'essai gratuit... (J'ai vu cette offre après coup)Je peux toujours bénéficier de cette offre?Cordialement

  • Newbie
  • Bonjour, hier je me suis abonné à Spotify. J'ai payé 8,99 euros. (Réduction psplus) Par contre je n'ai pas profité des 30 jours d'essai gratuit... (J'ai vu cette offre après coup) Je peux toujours ...
  • SergioDavid
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Domicilio Plan familiar

Hola, tengo una cuenta de spotify unida con Facebook e hice un plan familiar desde febrero. El problema es que se rechazó el método de pago, tardé en dar de alta el cambio a otra tarjeta y se dio de baja a mi familia de plan. Acabo de pagar con la nu...

  • Newbie
  • Hola, tengo una cuenta de spotify unida con Facebook e hice un plan familiar desde febrero. El problema es que se rechazó el método de pago, tardé en dar de alta el cambio a otra tarjeta y se dio de ...
  • SergioDavid
  • Roadie
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution TRY OF PREMIUM DURING 60 DAYS

Hi, I register for a try of 60 days of premium. A first page tell me that my try will end on 2018 june the 14th and the second sceen says that my try will end on 2018 april the 19th! What can I do ? someone can help me thanks in advance:) ( please se...

  • Newbie
  • Hi, I register for a try of 60 days of premium. A first page tell me that my try will end on 2018 june the 14th and the second sceen says that my try will end on 2018 april the 19th! What can I do ? ...
  • SergioDavid
  • Roadie
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please Add Spotify Radio Function to Sonos

Hi ! sorry can I get help please ! ,,Dookie feat Auburn & Chevyboy feel your touch''I can't find this song !

  • Newbie
  • Hi ! sorry can I get help please ! ,,Dookie feat Auburn & Chevyboy feel your touch'' I can't find this song ! 😣
  • SergioDavid
  • Roadie
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

Superuser Contribution Perdí mi dinero y suscripción?

Entre al portal para elegir el tipo de pago de mi preferencia y escogí oxxo porque me decía que así podría conseguir premium por 2 meses. Cuando me saco mi código de inmediato fui a pagarlo. Regresando a casa le di continuar y me sale una leyenda: El...

  • Newbie
  • Entre al portal para elegir el tipo de pago de mi preferencia y escogí oxxo porque me decía que así podría conseguir premium  por 2 meses. Cuando me saco mi código de inmediato fui a pagarlo. Re...
  • SergioDavid
  • Roadie
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payement abonnement avec un RIB [FR]

Bonjour je ne peut pas payer avec ma carte de credit donc je voudrait savoir si il est possible de payer mon abonnement avec un RIB et comment faire ?Merci d'avance.

  • Newbie
  • Bonjour je ne peut pas payer avec ma carte de credit donc je voudrait savoir si il est possible de payer mon abonnement avec un RIB et comment faire ? Merci d'avance.
  • SergioDavid
  • Roadie
  • 1259 Views
  • 1 replies
  • 0 likes
  • 1259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wife cant access family premium

My wife cant join my family premium subscription. WHat the **bleep** is going on? she has used it for a couple of months and today she gets a error when trying to use it. it says she is not allowed to join the family group. We live on the same adress...

  • Newbie
  • My wife cant join my family premium subscription.   WHat the **bleep** is going on? she has used it for a couple of months and today she gets a error when trying to use it. it says she is not ...
  • SergioDavid
  • Roadie
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Assinei o plano de 1 mês e mais um grátis e depois de um mês minha conte voltou pra conte free

Em maio assinei o plano premium por um mês e estava rolando uma promoção onde você pagava um mês e recebia 2, ai hoje o meu plano premium acabou e só passou um mês, como posso resolver?

  • Newbie
  • Em maio assinei o plano premium por um mês e estava rolando uma promoção  onde você pagava um mês e recebia 2, ai hoje o meu plano premium acabou e só passou um mês, como posso resolver? 
  • SergioDavid
  • Roadie
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

Varför har min premiumtjänst bara upphört? 

  • Newbie
  • Varför har min premiumtjänst bara upphört?  
  • SergioDavid
  • Roadie
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

Good afternoon, I just signed the premium and asked for the student discount, but after saying that it could take up to three (3) days for confirmation, my account is still in the free version. What can I do to fix it?

  • Newbie
  • Good afternoon, I just signed the premium and asked for the student discount, but after saying that it could take up to three (3) days for confirmation, my account is still in the free version. What ...
  • SergioDavid
  • Roadie
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Premium for Family doesn't work. Only one person can listen to music at once

It has been so frustrating for Premium for Family. If I listen to music my daughters will stop and vice versa. There is no help from Spotify ... why is this happening. My payment went through

  • Newbie
  • It has been so frustrating for Premium for Family.  If I listen to music my daughters will stop and vice versa.  There is no help from Spotify ... why is this happening.  My payment we...
  • SergioDavid
  • Roadie
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan familiar

Buenas tardes. Estoy enviando la invitación a un familiar pero si su dispositivo no lo acepta. Anteriormente ya estaba en el plan y fe la nada lo saco.

  • Casual Listener
  • Buenas tardes.  Estoy enviando la invitación a un familiar pero si su dispositivo no lo acepta.  Anteriormente ya estaba en el plan y fe la nada lo saco. 
  • SergioDavid
  • Roadie
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes