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Paid Premium

Paid Premium

Plan

Free/Premium

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Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I have been paying for Premium for 3 years now. Why am I still on Free if i pay for Premium? Next Payment is paid on the 3rd of this month, so who the heck do i talk to about this?

Reply
1 Reply

Hey there @Opus9167,

thanks for posting !

 

Users often create more than one account and are logged into the free one while having an activated Premium account.

Please use this help page to locate all accounts listed with your details.

 

Let me know how it goes 😃

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