Pay by Mobile: Globe

[Enter475]

Plan

Premium Individual

Country

Philippines

My Question or Issue

Hi I've been trying to pay by mobile with "Globe" as my carrier like I've done in previous months but its suddenly not there anymore

[Luan]

Hey, @Enter475 
Welcome to the Spotify Community, and thanks for reaching out to us!

It seems Globe was deprecated as a payment method in the Philippines and you should have received an email and in-app notifications informing you about that.

I recommend, in this case, that you change your current payment method to another one valid in your country. You can find more information about how to do that here:

• Update payment details 

Stay awesome! 🎶

If you have further questions or if you need anything else, let me know! I'd love to help!