Pay for Premium, still on free

Solved!
Reply
Highlighted

Pay for Premium, still on free

user-removed
Not applicable

Plan

Free/Premium

Country Canada

 

Device

Samsung Galaxy Tab2

Operating System

Android

 

My Question or Issue

I paid for Premium, the payment passed on June 4th on my credit card. I didn't received receipt/invoice, no email confirmation (nothing in spam) and still don't have access to Premium version. I did all suggested trick several time and nothing changed.  I have only one account. The only thing I know is Spotify toae my money but didn't give me the service.... 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Pay for Premium, still on free

Rock Star 22
Rock Star 22

Hey @user-removed, I'll be happy to help. 

 

That's strange. In this case, I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
1 Reply
Solution!

Re: Pay for Premium, still on free

Rock Star 22
Rock Star 22

Hey @user-removed, I'll be happy to help. 

 

That's strange. In this case, I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS