Pay problems

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Pay problems

RocioGpe
Newbie
I paid 2 days ago, and I don't have Spotify premium yet
2 Replies

Aimee_T
Roadie

Hi @RocioGpe, welcome to the Spotify Community!

 

Try to log out/ log in and see if your Premium activates. If a log out/ log in doesn't work check your inbox. Did you get a confirmation email after upgrading?

 

Let us know if you have any questions 🙂

Nicky046
Newbie
Hello,
I had premium with auto payment.
My mom cancelled the payment because she bought me a spotify card and next month i'll have a family account.
Now I pressed sign in with FB and it says invalid username or password, i don't understand because i never filled in any username or password, has this anything to do with the cancelled payment? Please help
Best regards Nicky
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