Help Wizard

Step 1


Pay problems

Pay problems

I paid 2 days ago, and I don't have Spotify premium yet
2 Replies

Hi @RocioGpe, welcome to the Spotify Community!


Try to log out/ log in and see if your Premium activates. If a log out/ log in doesn't work check your inbox. Did you get a confirmation email after upgrading?


Let us know if you have any questions ๐Ÿ™‚

I had premium with auto payment.
My mom cancelled the payment because she bought me a spotify card and next month i'll have a family account.
Now I pressed sign in with FB and it says invalid username or password, i don't understand because i never filled in any username or password, has this anything to do with the cancelled payment? Please help
Best regards Nicky

Suggested posts