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Payed for subscription on the wrong phone

Payed for subscription on the wrong phone

Plan

Family

Country

Netherlands

Device

 

Operating System

 

 

My Question or Issue

I got an email from spotify saying that my subscription ended, this was verrified because i started getting commercials.


I checked on my phone and noticed that the plan was gone and subscribed again, paying the fee but soon after I discovered that the subscription didnt run via my phone by my partners and i only needed a reinvite to the family.

is there a way to roll back the subscription and get my money back?

Reply
1 Reply

Hey @Jeremy8472,

 

Thanks for posting in the Community!
This should be possible within 14 days, contact our support folks for more details 🙂
Cheers!

VasilModerator
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