Announcements

Help Wizard

Step 1

NEXT STEP

Payed twice in 1 month

Payed twice in 1 month

Hi

 

I bought Spotify premium 15th of May 

I have had Spotify premium for more than a year but a couple months ago i tried free.

As I said I bought it 15th of May yet I have just been charged the 31th of May aswell

What the F**k!?

Paying per second week ??? 

 

Reply
1 Reply

Hey @madsmandrup, welcome to the Spotify Community!

 

If you believe you're eligible for a refund, all you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random