Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 186752 Views
- 118 replies
- 12 likes
- 186752 Views
- 118 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 21183 Views
- 28 replies
- 4 likes
- 21183 Views
- 28 replies
- 4 likes
Superuser Contribution Payment with card
I can't pay with my card even thought I have been paying already 3 or 4 months with this card. What's the problem?
- I can't pay with my card even thought I have been paying already 3 or 4 months with this card. What's the problem?
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- Moderator
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Superuser Contribution Trial and 99 cent offer?
I am interested in the three months for 99 cents deal, but in the fine print it states that previous trials void this offer. Can I still try premium for free the seven days and retrieve the deal, or must I somehow pay the buck first and skip the tria...
- I am interested in the three months for 99 cents deal, but in the fine print it states that previous trials void this offer. Can I still try premium for free the seven days and retrieve the deal, or ...
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- Newbie
- 268 Views
- 2 replies
- 0 likes
- 268 Views
- 2 replies
- 0 likes
Superuser Contribution download invoice
Hello, I would like to dowload the invoices June and Juli 2016. Could you send me these as i can't downoad them from my account? Account: Jmleistra Thank you and regards,Jojanneke Leistra
- Hello, I would like to dowload the invoices June and Juli 2016. Could you send me these as i can't downoad them from my account? Account: Jmleistra Thank you and regards, ...
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- Roadie
- 4255 Views
- 1 replies
- 0 likes
- 4255 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify premium
Hi need some help. Im trying to register on spotify promo premium which is IDR 49.900 for 3 months. Im paying it via Operator cellular and i have funds in my account. I'm putting in my phone number and i was able to get the activation code however it...
- Hi need some help. Im trying to register on spotify promo premium which is IDR 49.900 for 3 months. Im paying it via Operator cellular and i have funds in my account. I'm putting in my phone number a...
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- Roadie
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
Superuser Contribution I can´t buy premium
I am from Brazil, and I was a premium user untill a few days ago. For no clear reason, my account turned back to free. Everytime I try to upgrade again I receive the same message after I put the credit card info. I tryed with 3 different credit cards...
- I am from Brazil, and I was a premium user untill a few days ago. For no clear reason, my account turned back to free. Everytime I try to upgrade again I receive the same message after I put the cred...
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- Moderator
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Superuser Contribution Can't update the payment details
Hello guys,As I received a new credit card (old one expired) I was asked my spotify to update my payment details. When doing so, there is an error message, which says"Hoppla! Da ist wohl etwas schiefgegangen. Versuch es noch mal." (original in German...
- Hello guys, As I received a new credit card (old one expired) I was asked my spotify to update my payment details. When doing so, there is an error message, which says "Hoppla! Da ist wohl etwas ...
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- Moderator
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Superuser Contribution Se me canceló el plan familiar
Hola, estaba en un plan familiar de 2 meses, y no ha pasado aun el primer mes y se me a cancelado, ayuda
- Hola, estaba en un plan familiar de 2 meses, y no ha pasado aun el primer mes y se me a cancelado, ayuda
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- Moderator
- 241 Views
- 1 replies
- 0 likes
- 241 Views
- 1 replies
- 0 likes
3-months subscription for $0.99
I payed twice with paypal yesterday... and nothing happened. !!!!
- I payed twice with paypal yesterday... and nothing happened. !!!!
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- Community Legend
- 423 Views
- 5 replies
- 0 likes
- 423 Views
- 5 replies
- 0 likes
Superuser Contribution Family premium question?
We just signed up for the family premium, will my sons previous account be cancelled once he accepts the invitation to the family?
- We just signed up for the family premium, will my sons previous account be cancelled once he accepts the invitation to the family?
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- Newbie
- 178 Views
- 2 replies
- 0 likes
- 178 Views
- 2 replies
- 0 likes
Superuser Contribution No puedo entrar a mi cuenta premium
Ya hice el pago para reactivar mi cuenta y sigo con la versión free. Qué no hay alguien que pueda ayudarme?
- Ya hice el pago para reactivar mi cuenta y sigo con la versión free. Qué no hay alguien que pueda ayudarme?
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- Roadie
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Upgrading to spotify premium using prepaid load
Why can't i upgrade to premium using my load? It always says that i have insufficient load balance which in fact i have more than enough.
- Why can't i upgrade to premium using my load? It always says that i have insufficient load balance which in fact i have more than enough.
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- 137 Views
- 0 replies
- 0 likes
- 137 Views
- 0 replies
- 0 likes
Superuser Contribution Premium subscriber pushed to free
Hey, I have Spotify premium but randomly only have access to Spotify free. I have logged out and back in but the issue still persists. Can you help please?
- Hey, I have Spotify premium but randomly only have access to Spotify free. I have logged out and back in but the issue still persists. Can you help please?
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- Casual Listener
- 162 Views
- 2 replies
- 0 likes
- 162 Views
- 2 replies
- 0 likes
Superuser Contribution Paguei o Premium Família mas foi cancelado
Boa tarde! Esse mês fiz o pagamento do meu cartão de crédito, o qual está a mensalidade do Spotify Premium, porém minha conta foi cancelada. Esperei por alguns dias para ver se o pagamento entrava, mas até agora nada.
- Boa tarde! Esse mês fiz o pagamento do meu cartão de crédito, o qual está a mensalidade do Spotify Premium, porém minha conta foi cancelada. Esperei por alguns dias para ver se o pagamento entrava, m...
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- Roadie
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Superuser Contribution Duda Plan familiar mismo domicilio
Contrate el plan familiar y ya acabó el mes pero lo iba a renovar sólo que meto a los miembros de mi familia ya que vivimos en el mismo lugar y no se verifica la dirección de los miembros, entonces qué prosigue si sí vivimos en la misma casa? cómo es...
- Contrate el plan familiar y ya acabó el mes pero lo iba a renovar sólo que meto a los miembros de mi familia ya que vivimos en el mismo lugar y no se verifica la dirección de los miembros, entonces q...
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- Roadie
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Superuser Contribution Como cancelo una suscripción que no está a mi nombre
Hola!tengo una suscripción familiar que se carga recurrentemente a mi tarjeta de créditopero en la misma tarjeta aparece otro cargo de spotify que desconozcono sé si alguien clonó mi tarjeta y ahora este cargo se hace también mensualmente a mi tarjet...
- Hola! tengo una suscripción familiar que se carga recurrentemente a mi tarjeta de crédito pero en la misma tarjeta aparece otro cargo de spotify que desconozco no sé si alguien clonó mi tarjeta y ...
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- Roadie
- 515 Views
- 1 replies
- 0 likes
- 515 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Cancelling subscription while premium is stil active
Hello, I have a question.I just bought Spotify Premium for 3 months for 9,99€ and after these 3 months spotify will automaticly continue my subscription. If I log into my account and unter the setting abbonement or subscription I can switch back to n...
- Hello, I have a question. I just bought Spotify Premium for 3 months for 9,99€ and after these 3 months spotify will automaticly continue my subscription. If I log into my account and unter the sett...
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- Roadie
- 305 Views
- 2 replies
- 0 likes
- 305 Views
- 2 replies
- 0 likes
How can i buy premium?
The only way i can subscribe for premium is from itunes because i do not have any credit cards etc. Is that possible?
- The only way i can subscribe for premium is from itunes because i do not have any credit cards etc. Is that possible?
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- Spotify Star
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Family, more than one listeing on line at once?
Hi, me and my kids have had Family for a long time. I thought from the beginning we would be able to listen on line from than one unit at once, but we still have "Spotify-battles" everyday; cause it doesn't work. What are we doing wrong? Or have I mi...
- Hi, me and my kids have had Family for a long time. I thought from the beginning we would be able to listen on line from than one unit at once, but we still have "Spotify-battles" everyday; cause it ...
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- Spotify Star
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Premium
Good day,I canceled premium subscription, in normal mode, I will still have the downloaded albums available? Thanks
- Good day, I canceled premium subscription, in normal mode, I will still have the downloaded albums available? Thanks
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- Spotify Star
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes