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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67283 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132602 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
67996 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
250909 Views
154 replies
13 likes
Not sure if anyone has had this issue...but I'm in the military and go out on a ship for a long time. Last time I downloaded a bunch of offline songs, CRITICAL to remaining sane while on the ocean for a while. But on the first of the month (like May ...
Not sure if anyone has had this issue...but I'm in the military and go out on a ship for a long time. Last time I downloaded a bunch of offline songs, CRITICAL to remaining sane while on the ocean fo...
Spotify Star
650 Views
1 replies
0 likes
I had student plan, but i've been invited to family plan and registered, did my student plan cancel automatic?
I had student plan, but i've been invited to family plan and registered, did my student plan cancel automatic?
Spotify Star
278 Views
1 replies
0 likes
Hello!I tried to upgrade my Spotify because of the 0.99 Euro trial. I tried it with two different accounts several times but it doesnt work. Theres no email, nothing at the paypal website... Just as if I wouldnt have pressed the 'purchase' button... ...
Hello! I tried to upgrade my Spotify because of the 0.99 Euro trial. I tried it with two different accounts several times but it doesnt work. Theres no email, nothing at the paypal website... Just a...
Spotify Star
213 Views
1 replies
0 likes
Hello, guys, I'm trying to renew my premium service, however, Spotify is telling me that my card provider has a bad day and I'm not able to process the payment. I was using this card before and now all of the sudden I cannot, i have funds on my accou...
Hello, guys, I'm trying to renew my premium service, however, Spotify is telling me that my card provider has a bad day and I'm not able to process the payment. I was using this card before and...
Community Legend
213 Views
1 replies
0 likes
Im being charged by spotify but dont know what account its under , its charging 9.99 every month under my visa card
Im being charged by spotify but dont know what account its under , its charging 9.99 every month under my visa card
Community Legend
204 Views
1 replies
0 likes
Once for me and my younger sister. Before I bought it said I had already gotten the sane deal and still charged my card. When my sister logs in it says her account is still free and she cant choose songs. Help how do I connect to spotify or what do I...
Once for me and my younger sister. Before I bought it said I had already gotten the sane deal and still charged my card. When my sister logs in it says her account is still free and she cant choose s...
Community Legend
192 Views
1 replies
0 likes
Hello. I am trying to get a college student discount (6.99 TL per month). However, Spotify system cannot accept my credit card and I cannot reach the section that searching for my university.
Hello. I am trying to get a college student discount (6.99 TL per month). However, Spotify system cannot accept my credit card and I cannot reach the section that searching for my university.
Community Legend
292 Views
3 replies
0 likes
Said error in signing up for student pricing but charged my account 3 times and still don't have premium features, logged out and back in. Still no reply yet from customer service email. Also never checked bank until post was made.
Said error in signing up for student pricing but charged my account 3 times and still don't have premium features, logged out and back in. Still no reply yet from customer service email. Also never c...
Casual Listener
204 Views
1 replies
0 likes
Contrate por tres meses premios y ya no tengo.
Contrate por tres meses premios y ya no tengo.
Roadie
277 Views
1 replies
0 likes
Hi, I was charged 3x times beetwen something like 10 minutes
Hi, I was charged 3x times beetwen something like 10 minutes
Roadie
243 Views
1 replies
0 likes
Contrate la promocion de 3 meses por $9.00 pesos y no se activo, ya se realizo el cargo a mi cuenta
Contrate la promocion de 3 meses por $9.00 pesos y no se activo, ya se realizo el cargo a mi cuenta
Roadie
244 Views
1 replies
0 likes
Hola a todosSoy cliente premium hace bastante tiempo, el problema es que aparece en el cobro de mi línea de crédito un mes de Spotify en una cuenta de Estocolmo, yo soy de Chile y llevo mis cobros justamente en pesos chilenos, pero tengo ese cobro en...
Hola a todos Soy cliente premium hace bastante tiempo, el problema es que aparece en el cobro de mi línea de crédito un mes de Spotify en una cuenta de Estocolmo, yo soy de Chile y llevo mis cobros ...
Regular
529 Views
1 replies
0 likes
Hello there, I'm going to be moving in with a group of friends soon/partners etc into a larger house. We were thinking we'd get a family account. Is this allowed? If so, how do we go about alterting our addresses on our accounts? Thanks,Rhys.
Hello there, I'm going to be moving in with a group of friends soon/partners etc into a larger house. We were thinking we'd get a family account. Is this allowed? If so, how do we go about a...
Spotify Star
241 Views
1 replies
0 likes
Hola, el caso es este...Recibí la notificación de que debía cumplir con el pago mensual del servicio premium, me retrasé por aproximadamente tres días pero compré una tarjeta de regalo de $300MX la canjeé y creí que el asunto ya estaría resuelto, per...
Hola, el caso es este... Recibí la notificación de que debía cumplir con el pago mensual del servicio premium, me retrasé por aproximadamente tres días pero compré una tarjeta de regalo de $300MX la...
Roadie
860 Views
3 replies
0 likes
i had an account with subscription of 3 months and i want to cancel it and i cant get to that account because i dont remember any of the logging information and cant cancel the subscription .. so is there any way i could cancel the spotify subscripti...
i had an account with subscription of 3 months and i want to cancel it and i cant get to that account because i dont remember any of the logging information and cant cancel the subscription .. so is ...
Casual Listener
656 Views
2 replies
0 likes
Title says it all, I did the promo for 3 months for 99 cents on my ps4 and it works fine there. Problem is when I'm on the same account and I try to listen on PC or my Ipod it's still a free account. Didn't pay to hear ads..........
Title says it all, I did the promo for 3 months for 99 cents on my ps4 and it works fine there. Problem is when I'm on the same account and I try to listen on PC or my Ipod it's still a free ac...
Spotify Star
253 Views
1 replies
0 likes
merhaba öğrenciler için premiumu edinden 6,99 tl ödedim fakat premium olamadım ama param kartımdan çekildi. Lütfen bu konuda yardımcı olun param nasıl olurda premium olmadan kartımdan çekilir yardım edin.
merhaba öğrenciler için premiumu edinden 6,99 tl ödedim fakat premium olamadım ama param kartımdan çekildi. Lütfen bu konuda yardımcı olun param nasıl olurda premium olmadan kartımdan çekilir yardım ...
Roadie
296 Views
1 replies
0 likes
I've had discount premium before for 3 months. They sent me an ad again, and I ve subscribed again. But this time I still have ads, and it's not showing on my suscripción page:(... what to do?... why?....
I've had discount premium before for 3 months. They sent me an ad again, and I ve subscribed again. But this time I still have ads, and it's not showing on my suscripción page:(... what to do?... why...
Roadie
230 Views
1 replies
0 likes
I paid for spotify premium today, but when I open spotify, spotify says that I'm using Spotify free.
I paid for spotify premium today, but when I open spotify, spotify says that I'm using Spotify free.
Spotify Star
254 Views
1 replies
0 likes
Hi, I forgot.my password and e-mail.address y just have my user name? What can I do?
Hi, I forgot.my password and e-mail.address y just have my user name? What can I do?
Community Legend
347 Views
1 replies
0 likes
