Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 114334 Views
- 72 replies
- 9 likes
- 114334 Views
- 72 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13803 Views
- 27 replies
- 2 likes
- 13803 Views
- 27 replies
- 2 likes
Charged for student and regular premium
Hello, I was trying to get a student discount but then realised that I'm not a student yet (as in my country student includes people who go to school aswell), after that I have purchased regular Spotify premium, and got charged for both without even ...
- Hello, I was trying to get a student discount but then realised that I'm not a student yet (as in my country student includes people who go to school aswell), after that I have purchased regular Spot...
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- Spotify Star
- 186 Views
- 3 replies
- 0 likes
- 186 Views
- 3 replies
- 0 likes
Free to Premium
Ich will von Spotify free auf premium wechseln. Es funktioniert aber nicht
- Ich will von Spotify free auf premium wechseln. Es funktioniert aber nicht
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Solved!! Restore my family subscrition without loosing playlist
Hi. I stopped my subscription before I realized that I actually had a subscription for my family. It is still active until 20/5. I want to restore my subscription AS IS, with all members and playlists unchanged. If I start a new subscription, will my...
- Hi. I stopped my subscription before I realized that I actually had a subscription for my family. It is still active until 20/5. I want to restore my subscription AS IS, with all members and playlist...
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- Casual Listener
- 292 Views
- 2 replies
- 0 likes
- 292 Views
- 2 replies
- 0 likes
I paid for a premium pass but I can't enjoy premium
Hey, thanks for help I paid for my premium pass but it doesn't work,why? My account its like always,i can't download playlist and that all, Thank u
- Hey, thanks for help I paid for my premium pass but it doesn't work,why? My account its like always,i can't download playlist and that all, Thank u
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- Spotify Star
- 261 Views
- 5 replies
- 0 likes
- 261 Views
- 5 replies
- 0 likes
Problem with premium
Paid my account for premium and my account still normal
- Paid my account for premium and my account still normal
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- Spotify Star
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Payment
Hey guys ,I habe to Pay the spotify Premium but I am on a vacation for 3 weeks and I can't pay it what can I do
- Hey guys , I habe to Pay the spotify Premium but I am on a vacation for 3 weeks and I can't pay it 😞 what can I do
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- Spotify Star
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Will a summer offer come back?
Hi everyone!I was wondering if anyone knew if the summer offer from last year (3 months for the pice of 1) will be back this year? Thanks in advance
- Hi everyone! I was wondering if anyone knew if the summer offer from last year (3 months for the pice of 1) will be back this year? Thanks in advance 🙂
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- Spotify Star
- 274 Views
- 1 replies
- 0 likes
- 274 Views
- 1 replies
- 0 likes
Opportunity to Retain a Customer
Two reasons I am cancelling my premium membership:1. Google play offered 4 months free and includes YouTube red.2. I would have come back to Spotify after the 4 free months with google play however I recently noticed that you have been billing me thi...
- Two reasons I am cancelling my premium membership: 1. Google play offered 4 months free and includes YouTube red. 2. I would have come back to Spotify after the 4 free months with google play howev...
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- Casual Listener
- 217 Views
- 2 replies
- 0 likes
- 217 Views
- 2 replies
- 0 likes
cant open my new acount
Ive changed from premium to family premium today. I can open my new acount on the web but i cant do it in the app!! Help
- Ive changed from premium to family premium today. I can open my new acount on the web but i cant do it in the app!! Help
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- Spotify Star
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Paguei boleto,mas não liberaram o premium
Efetuei o pagamento do boleto bancário e ainda não recebi o email de confirmação, e muito menos o premium. Não, não tenho outras contas, já pesquisei respostas similares aqui e averiguei antes de pedir ajuda. De qualquer forma, o comprovante de pagam...
- Efetuei o pagamento do boleto bancário e ainda não recebi o email de confirmação, e muito menos o premium. Não, não tenho outras contas, já pesquisei respostas similares aqui e averiguei antes de ped...
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- Spotify Star
- 301 Views
- 1 replies
- 0 likes
- 301 Views
- 1 replies
- 0 likes
Superuser Contribution Student Discount
I got charged the $9.99 when I'm supposed to have the student discount and they didn't send me an email reminder and now I don't know how to get my money back
- I got charged the $9.99 when I'm supposed to have the student discount and they didn't send me an email reminder and now I don't know how to get my money back
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- Roadie
- 281 Views
- 1 replies
- 0 likes
- 281 Views
- 1 replies
- 0 likes
Sin solución
Hace unos días he dado de alta mi cuenta de Spotify y se han cobrado mi tarifa Premium ya de mi cuenta bancaria pero mi cuenta sigue igual (combo Free), con anuncios, mi lista de reproducción no está y no puedo escuchar nada sin internet y estoy muy ...
- Hace unos días he dado de alta mi cuenta de Spotify y se han cobrado mi tarifa Premium ya de mi cuenta bancaria pero mi cuenta sigue igual (combo Free), con anuncios, mi lista de reproducción no está...
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- Community Legend
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Spotify para Universitarios
Hola, acabo de suscribirme a Spotify Premium para universitarios y se hizo el cargo a mi tarjeta, pero sigo con la versión free.
- Hola, acabo de suscribirme a Spotify Premium para universitarios y se hizo el cargo a mi tarjeta, pero sigo con la versión free.
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- Newbie
- 253 Views
- 3 replies
- 0 likes
- 253 Views
- 3 replies
- 0 likes
Problemas con premium para universitarios
Boa noite!Logo cedo, estive assinando o premiam para universitários. Fiz todo o procedimento, mas ao me pedirem um anexo, demorei procurando e a página atualizou. O pagamento foi aprovado, porém não estou utilizando devido ao não finalizamento do pro...
- Boa noite! Logo cedo, estive assinando o premiam para universitários. Fiz todo o procedimento, mas ao me pedirem um anexo, demorei procurando e a página atualizou. O pagamento foi aprovado, porém nã...
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- Casual Listener
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Falla de pago
No puedo pagar mi suscripción premium por qué no acepta ninguna tarjeta, he consultado con el banco y no son el promblema las tarjetas debe ser una falla en el sistema de Spotify
- No puedo pagar mi suscripción premium por qué no acepta ninguna tarjeta, he consultado con el banco y no son el promblema las tarjetas debe ser una falla en el sistema de Spotify
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- Newbie
- 238 Views
- 2 replies
- 0 likes
- 238 Views
- 2 replies
- 0 likes
Enrolled in family plan but still being charged on my personal account
I am enrolled in a family plan through my wireless provider but I'm still being charged on my personal account. Please advise how I should move forward with my account subscription and if I can get refunded for the payments that were duplicated while...
- I am enrolled in a family plan through my wireless provider but I'm still being charged on my personal account. Please advise how I should move forward with my account subscription and if I can get r...
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- Community Legend
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Solved!! Spotify stopped subscription due my lack of money :S
Yesterday i got a letter from spotify that i have to pay them 9,99 for my subsciption i didn't have it on my account at that moment (i use iDEAL) but now they've stopped my subscription while i did pay for this month (i payed yesterday). Does anyone ...
- Yesterday i got a letter from spotify that i have to pay them 9,99 for my subsciption i didn't have it on my account at that moment (i use iDEAL) but now they've stopped my subscription while i did p...
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- Community Legend
- 260 Views
- 1 replies
- 0 likes
- 260 Views
- 1 replies
- 0 likes
Pago doble spotify universitario
Buen Dia comento que se me hizo un pago dos veces para poder acceder a spotify de universitarios y sigo con cuenta gratis y quisiera saber que pasa con el otro pago como puedo arreglar esto.
- Buen Dia comento que se me hizo un pago dos veces para poder acceder a spotify de universitarios y sigo con cuenta gratis y quisiera saber que pasa con el otro pago como puedo arreglar esto.
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- Casual Listener
- 523 Views
- 6 replies
- 0 likes
- 523 Views
- 6 replies
- 0 likes
Solved!! charged twice
I was charged twice for my subscription but on my subscription page it says it only charged me for a month. I was filling out the student form and I may have misclicked but I don't think so. does anyone have any idea why I might have been charged twi...
- I was charged twice for my subscription but on my subscription page it says it only charged me for a month. I was filling out the student form and I may have misclicked but I don't think so. does any...
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- Spotify Star
- 276 Views
- 1 replies
- 0 likes
- 276 Views
- 1 replies
- 0 likes
cant stop premium account
In october 2017 i have stopped mij premium account. Currently i found out that you guys did not stop the premium account at all KPN informedyou about the fact that i stopped this in october. Whats going on? can you still change this to the free accou...
- In october 2017 i have stopped mij premium account. Currently i found out that you guys did not stop the premium account at all KPN informedyou about the fact that i stopped this in october. Whats go...
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- Spotify Star
- 227 Views
- 1 replies
- 0 likes
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Account
- 227 Views
- 1 replies
- 0 likes