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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
71579 Views
19 replies
97 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
135253 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
74714 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
258750 Views
156 replies
13 likes
I just signed up with spotify and I am not able to subscribe to premium. It says something has went wrong and I have to contact support. I cleared the cash and data and yet nothing works!!! Any tips??? Thanks in advance.
I just signed up with spotify and I am not able to subscribe to premium. It says something has went wrong and I have to contact support. I cleared the cash and data and yet nothing works!!! Any tips?...
175 Views
0 replies
0 likes
Something weird is going on!? My family plan members I have listed keep getting deleted/removed and being replaced by other random peoples emails. And it keeps happening every few hours. What do I do? What going on?
Something weird is going on!? My family plan members I have listed keep getting deleted/removed and being replaced by other random peoples emails. And it keeps happening every few hours. What do I do...
Spotify Star
256 Views
1 replies
0 likes
I have a premium subscription and my mom started a family plan for everyone. I joined the family plan before cancelling my subscription, does spotify automatically cancel it after ive joined another plan? and if not how do I cancel it?
I have a premium subscription and my mom started a family plan for everyone. I joined the family plan before cancelling my subscription, does spotify automatically cancel it after ive joined another ...
Spotify Star
506 Views
1 replies
0 likes
I had 200$ that had been on hold in my chequeing account, which I had not yet had access to, but when I got a 45$ etransfer which I deposited into my savings, my pending spotify payment went though.Is spotify taking from the portion of money that was...
I had 200$ that had been on hold in my chequeing account, which I had not yet had access to, but when I got a 45$ etransfer which I deposited into my savings, my pending spotify payment went though. ...
1115 Views
0 replies
0 likes
For the past month now, my Spotify hasn't been working in offline mode. The play button would turn into the pause button when you pressed it, but the seconds on the song wouldn't increase and nothing would play. This would only happen with some songs...
For the past month now, my Spotify hasn't been working in offline mode. The play button would turn into the pause button when you pressed it, but the seconds on the song wouldn't increase and nothing...
Spotify Star
2841 Views
11 replies
0 likes
El dia 26 de mayo se realizó el pago con tarjeta de débito de 9 pesos. (Me llego una promoción de 9 pesos.)Pero el día de ayer quise usar spotify y me di cuenta que se había quitado el premium.Me pueden ayudar??
El dia 26 de mayo se realizó el pago con tarjeta de débito de 9 pesos. (Me llego una promoción de 9 pesos.) Pero el día de ayer quise usar spotify y me di cuenta que se había quitado el premium. ...
Roadie
623 Views
1 replies
0 likes
Hi,I lost my old card so i had to order a new one and add it to spotify so it could charge me. So I did. My card was charged but my account didn't switch to premium. I tried loging out and back in but still nothing. Any tips on how to fix that?
Hi, I lost my old card so i had to order a new one and add it to spotify so it could charge me. So I did. My card was charged but my account didn't switch to premium. I tried loging out and back in ...
Community Legend
506 Views
1 replies
0 likes
Que tal, se me hizo un doble cargo a la suscripción mensual el día 3 de abril y también el 3 de mayo, es decir, me cobraron casi 400 pesos por dos meses de suscripción! Quiero saber como recuperar mi dinero o como resolver este problema.My subscripti...
Que tal, se me hizo un doble cargo a la suscripción mensual el día 3 de abril y también el 3 de mayo, es decir, me cobraron casi 400 pesos por dos meses de suscripción! Quiero saber como recuperar mi...
Community Legend
596 Views
3 replies
0 likes
My brother and my sister in law were cancelled off of my premium membership. We live in the same place but I am away for work almost all of the time. I think its bogus that they track where you go to make sure you are not rippinig them off.How about ...
My brother and my sister in law were cancelled off of my premium membership. We live in the same place but I am away for work almost all of the time. I think its bogus that they track where you go &n...
Spotify Star
1020 Views
1 replies
0 likes
I have the same problem. How can I get premium to activate?
I have the same problem. How can I get premium to activate?
Spotify Star
974 Views
1 replies
0 likes
Why do i not har premium anymore?
Why do i not har premium anymore?
Spotify Star
1008 Views
1 replies
0 likes
Hey guys, I am from New Zealand, but currently working in Italy with a bank account registered in the UK.. My premium missed a payment and I am trying upgrade again but I am unable to select the UK as my billing country (Italy is my only option) and ...
Hey guys, I am from New Zealand, but currently working in Italy with a bank account registered in the UK.. My premium missed a payment and I am trying upgrade again but I am unable to select the UK a...
Spotify Star
242 Views
1 replies
0 likes
I have changed my handset and logged into my spotify but it hasnt transferred over my account. Is there a fix to this? Any help would be greatly appreciated
I have changed my handset and logged into my spotify but it hasnt transferred over my account. Is there a fix to this? Any help would be greatly appreciated
Spotify Star
192 Views
1 replies
0 likes
Hi!I was recently in Mexico and when I was there I bought a spotify premium 3 months card. Now that I'm back in Canada, I'm unable to redeem it and I was wondering if there was anything at all that I could possibly do to redeem the card so my money w...
Hi! I was recently in Mexico and when I was there I bought a spotify premium 3 months card. Now that I'm back in Canada, I'm unable to redeem it and I was wondering if there was anything at all that...
Spotify Star
702 Views
1 replies
0 likes
I am trying to purchase a gift card and the site will not accept my credit card info. how do I get this to work?? Ive tried 2 and get same message and there is nothing wrong with my accounts......
I am trying to purchase a gift card and the site will not accept my credit card info. how do I get this to work?? Ive tried 2 and get same message and there is nothing wrong with my accou...
Spotify Star
185 Views
1 replies
0 likes
Hi,I'm paying premium membership here at Spotify every month, but i cannot log in on my account. Have no access, coz i can't remember my previous email account from my phone. Can you help me with regards to my concern.
Hi, I'm paying premium membership here at Spotify every month, but i cannot log in on my account. Have no access, coz i can't remember my previous email account from my phone. Can you help me with r...
Spotify Star
212 Views
1 replies
0 likes
Spotify has been charging me twice each month. One charge of $16.24 and another of $10.82. The 16 dollar charge is fine- I signed up for a family membership for my wife and I. The $10.82 is unexplainable. I have followed your tutorial to try to find ...
Spotify has been charging me twice each month. One charge of $16.24 and another of $10.82. The 16 dollar charge is fine- I signed up for a family membership for my wife and I. The $10.82 is unexplain...
Spotify Star
215 Views
1 replies
0 likes
I have a premium subscription, but I was not getting the features on my iPhone 7. I deleted the app and reinstalled it, changed the password and logged back in, but I still cannot select individual songs and I get the ads. How do I get Premium to fir...
I have a premium subscription, but I was not getting the features on my iPhone 7. I deleted the app and reinstalled it, changed the password and logged back in, but I still cannot select individual s...
Spotify Star
337 Views
1 replies
0 likes
Hola, buenas noches! Quiero saber si me pueden ayudar enserio me urge resulta que yo solo tengo una cuenta de Spotify pero me cabo de dar cuenta en mi banca móvil que me están cobrando otra que no tengo ni idea de dónde salió por favor ayúdeme me cob...
Hola, buenas noches! Quiero saber si me pueden ayudar enserio me urge resulta que yo solo tengo una cuenta de Spotify pero me cabo de dar cuenta en mi banca móvil que me están cobrando otra que no te...
Spotify Star
485 Views
4 replies
0 likes
I have a subscription through iTunes and it says it is active and paid for but when I use the app I am under a free subscription. I have logged in and out multiple times and actually deleted the app and re-downloaded it
I have a subscription through iTunes and it says it is active and paid for but when I use the app I am under a free subscription. I have logged in and out multiple times and actually deleted the app ...
Newbie
269 Views
1 replies
0 likes
