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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75378 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140341 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80778 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270358 Views
159 replies
13 likes
Joined a couple days ago and thought I was getting the promo of 3 months premium for $0.99 but was charged $14.99 How do I get this fixed?laperkes09
Joined a couple days ago and thought I was getting the promo of 3 months premium for $0.99 but was charged $14.99 How do I get this fixed? laperkes09
Spotify Star
236 Views
1 replies
0 likes
Got an error. I'm trying to input my mobile number then when I hit Continue it just gives me an error message saying "oops something went wrong. Try again later or contact our support team" What should I do?!
Got an error. I'm trying to input my mobile number then when I hit Continue it just gives me an error message saying "oops something went wrong. Try again later or contact our support team" What shou...
Spotify Star
225 Views
1 replies
0 likes
Hi.I have premium account and even says it on my profile in settings but I don't have the features like offline downloading!Please help!
Hi. I have premium account and even says it on my profile in settings but I don't have the features like offline downloading! Please help!
Spotify Star
192 Views
1 replies
0 likes
I noticed I was charged $10 today on 6/2 so I login to my spotify account to cancel my subscription. However, there are no receipts and it says I'm Spotify Free. I do not want to be charged anymore and can't figure out how to cancel. I already looked...
I noticed I was charged $10 today on 6/2 so I login to my spotify account to cancel my subscription. However, there are no receipts and it says I'm Spotify Free. I do not want to be charged anym...
Spotify Star
330 Views
1 replies
0 likes
Hola, me gustaría saber como puedo poner el premium en mi movil, porque me he metido al ordenador para hacer el pago y se me ha puesto en el ordenador pero no me deja usarlo en el movil. Pero yo no lo quiero en el ordenador.
Hola, me gustaría saber como puedo poner el premium en mi movil, porque me he metido al ordenador para hacer el pago y se me ha puesto en el ordenador pero no me deja usarlo en el movil. Pero yo no l...
Spotify Star
241 Views
1 replies
0 likes
I purchased an E-Gift card for 1 month of spotify premium to be delievered via e-mail to the recepient on 06/02/2017 and the recepient has not recieved it. I cannot go back to see whether or not I entered the correct e-mail address or not. My order I...
I purchased an E-Gift card for 1 month of spotify premium to be delievered via e-mail to the recepient on 06/02/2017 and the recepient has not recieved it. I cannot go back to see whether or no...
Spotify Star
291 Views
1 replies
0 likes
I made the purchase of the university premium but it does not conclude, but I got it from my card twice! How to proceed
I made the purchase of the university premium but it does not conclude, but I got it from my card twice! How to proceed
Spotify Star
4515 Views
1 replies
0 likes
Followed a link from a Spotify email offering me 3 months of Premium for the price of one month. Got the Family Plan and paid the $14.99 thru my PayPal and now that the transaction was completed, it's saying I'm paid until next month??? The promo was...
Followed a link from a Spotify email offering me 3 months of Premium for the price of one month. Got the Family Plan and paid the $14.99 thru my PayPal and now that the transaction was completed, it'...
Spotify Star
307 Views
1 replies
0 likes
I've been trying to upgrade to premium for few weeks now, but it doesn't let me whatever I doI tried paying by paypal, once I click the button to pay on paypal site it redirects me to the spotify page that I've been on before and my subscription says...
I've been trying to upgrade to premium for few weeks now, but it doesn't let me whatever I do I tried paying by paypal, once I click the button to pay on paypal site it redirects me to the spotify p...
Newbie
389 Views
1 replies
0 likes
It gives this error everytime: "Oops! Something went wrong, please try again or check out our testing help area" Tried clearing cache.Tried different browsers.Tried on PC and Mobile. Been trying for a few days.
It gives this error everytime: "Oops! Something went wrong, please try again or check out our testing help area" Tried clearing cache. Tried different browsers. Tried on PC and Mo...
Casual Listener
324 Views
2 replies
0 likes
Paguei meu boleto hoje gostaria de saber quanto tempo demora para liberar a conta premium???
Paguei meu boleto hoje gostaria de saber quanto tempo demora para liberar a conta premium???
Newbie
229 Views
1 replies
0 likes
Amigos buenas noches descargue spotify en mi celular y me ofrecio la promocion de 3 meses por $9 a lo cuál ingrese y me mando una notificación diciendome que me llegaria un mensaje con mi número fe pedido. me llego un mensaje de spotify pero ya chequ...
Amigos buenas noches descargue spotify en mi celular y me ofrecio la promocion de 3 meses por $9 a lo cuál ingrese y me mando una notificación diciendome que me llegaria un mensaje con mi número fe p...
Roadie
1088 Views
1 replies
0 likes
Boa tarde. Roubaram meu cartão e mesmo assim efetuei o pagsmento do cartão na loja no mês 05 maio, mas o pagamento não foi reconhecido pelo spotify e pedi outro cartão agora e gostaria de saber como faço para reconhecerem meu pagamento do mês passado...
Boa tarde. Roubaram meu cartão e mesmo assim efetuei o pagsmento do cartão na loja no mês 05 maio, mas o pagamento não foi reconhecido pelo spotify e pedi outro cartão agora e gostaria de saber como ...
186 Views
0 replies
0 likes
Hola, soy de Chile, resulta que yo tengo una cuenta de spotify premium normal, anoche trate de suscribir la promocion de 3 meses por $300 pesos, con la cuenta de un familiar, pero con la misma tarjeta que tengo mi cuenta premium normal, al momento de...
Hola, soy de Chile, resulta que yo tengo una cuenta de spotify premium normal, anoche trate de suscribir la promocion de 3 meses por $300 pesos, con la cuenta de un familiar, pero con la misma tarjet...
Roadie
513 Views
1 replies
0 likes
Boa tarde,Efetuei a compra do sportify para universitários, e quando o e-mail de confirmação chegou, cliquei na aba mas dizia que houve algum problema com o pagamento e que erá pra tentar novamente.Efetuei novamente, e agora estã debitando do meu car...
Boa tarde, Efetuei a compra do sportify para universitários, e quando o e-mail de confirmação chegou, cliquei na aba mas dizia que houve algum problema com o pagamento e que erá pra tentar novamente...
193 Views
0 replies
1 likes
KatesHere, i had the same issue today when i bought Spotify Premium. I was supposed to get 3 moths for 9 kr (norwegian valuta), instead i only got one month for 99 kr.Btw, i used a Visa card for payment, if that makes it any easier.
KatesHere, i had the same issue today when i bought Spotify Premium. I was supposed to get 3 moths for 9 kr (norwegian valuta), instead i only got one month for 99 kr. Btw, i used a Visa card for pa...
196 Views
0 replies
0 likes
HelloI would like to switch my spotify regular premium to premium family.But my new schedule premium regular subscription started yesterday the 23 may.If I switch on Family premium. Wil I loose the already paid regular premium subscription ? and repa...
Hello I would like to switch my spotify regular premium to premium family. But my new schedule premium regular subscription started yesterday the 23 may. If I switch on Family premium. Wil I loose...
Casual Listener
536 Views
3 replies
0 likes
I've been trying today to get a gift card and all my working credit cards are not being accepted and no transactions are going through. I've tried AMEX, Visa and Mastercard multiple times. Is there a glitch in your website? Help! - Paula, SingaporeP....
I've been trying today to get a gift card and all my working credit cards are not being accepted and no transactions are going through. I've tried AMEX, Visa and Mastercard multiple times. Is there a...
Spotify
366 Views
3 replies
0 likes
So I currently get Spotify premium through my Vodafone contract, I'm cancelling my contract as I'm going over to Canada to travel. Before I go I would like to pay for a years subscription in one lump sum as I won't have any income coming into my UK b...
So I currently get Spotify premium through my Vodafone contract, I'm cancelling my contract as I'm going over to Canada to travel. Before I go I would like to pay for a years subscription in one lump...
187 Views
0 replies
0 likes
Bom dia, Assinei o plano Premium em uma conta que não lembro qual, como faço pra achar essa conta? Se não for possível achar a conta, como posso cancelar?
Bom dia, Assinei o plano Premium em uma conta que não lembro qual, como faço pra achar essa conta? Se não for possível achar a conta, como posso cancelar?
172 Views
0 replies
0 likes
