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Payment Change forces updgrade

Payment Change forces updgrade

 

 

trying to change my payment method.  went to "subscriptions" and "edit" under my payement option, but i am prompted with "by clicking continue, you will be upgraded to Premium Familly for $14.99/mo"

 

How do i change payment without upgrading my plan? 

Reply
1 Reply

Hey @xpy-t7tz24_8.

 

Let's try clearing your browser's cache and cookies or using an incognito window to try updating your payment method.

 

If that doesnt' help, you can also try using a different device, or a different internet connection altogether.

 

Let me know how it goes.



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― Maria Augusta von Trapp

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