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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130652 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62196 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
241133 Views
148 replies
13 likes
Recibí la invitación familiar y al poner los datos como son me dice que no se puede y no se porque??
Recibí la invitación familiar y al poner los datos como son me dice que no se puede y no se porque??
Roadie
343 Views
1 replies
0 likes
Hello, I am a Peace Corps volunteer in Central America and have been locked out of using my account because of the 14 day abroad use limit...how can I contact the Spotify administrators and ask for my account to be useable again? I just want to purch...
Hello, I am a Peace Corps volunteer in Central America and have been locked out of using my account because of the 14 day abroad use limit...how can I contact the Spotify administrator...
Spotify Star
434 Views
1 replies
1 likes
I would like to change my payment date is this possible or should I just get a new account? I need the payment to go out when my check comes in because my bank keeps overdrafting me charging me for it
I would like to change my payment date is this possible or should I just get a new account? I need the payment to go out when my check comes in because my bank keeps overdrafting me charging me for it
Community Legend
267 Views
1 replies
0 likes
Hola, alguien sabe si se puede pagar con tarjeta de débito?
Hola, alguien sabe si se puede pagar con tarjeta de débito?
Spotify Star
317 Views
1 replies
0 likes
Facebook locked my account because I wouldn't send them in my ID. My spotify was linked to it and payed monthly. I would like to end that sub and start a new one of a fresh account. Thank you
Facebook locked my account because I wouldn't send them in my ID. My spotify was linked to it and payed monthly. I would like to end that sub and start a new one of a fresh account. Thank you
Community Legend
263 Views
1 replies
0 likes
No renove a tiempo mi cuenta de universitarios y desde febrero estoy pagando la cuota normal de $99 por mes. Mi pregunta es, ¿Como puedo renovar la modalidad de pago para qeu me siga cobrando los $49 mensuales? ya no me da la opcion de renovar...
No renove a tiempo mi cuenta de universitarios y desde febrero estoy pagando la cuota normal de $99 por mes. Mi pregunta es, ¿Como puedo renovar la modalidad de pago para qeu me siga cobrando los $49...
Newbie
995 Views
1 replies
0 likes
Hey guys! I'm a Spotify Premium customer who has moved from NZ to Australia and want to update my subscription to Aussie. Soooo, I've followed this thread to update my payment settings in "Account" before trying to switch countries: https://support.s...
Hey guys! I'm a Spotify Premium customer who has moved from NZ to Australia and want to update my subscription to Aussie. Soooo, I've followed this thread to update my payment settings ...
Spotify Star
370 Views
3 replies
0 likes
I created my spotify account while I was studying in US and used US credit card to pay for it. Now I moved back to Finland and I'm trying to change my region in Spotify. When I'm trying to update my payment information to a Finnish card, it says that...
I created my spotify account while I was studying in US and used US credit card to pay for it. Now I moved back to Finland and I'm trying to change my region in Spotify. When I'm trying to u...
Spotify Star
335 Views
1 replies
0 likes
I paid for the student discount since my son doesnt have his own credit card i let him use my account. But until now it says free. The payment is already deducted from my account.
I paid for the student discount since my son doesnt have his own credit card i let him use my account. But until now it says free. The payment is already deducted from my account.
Spotify Star
2605 Views
5 replies
0 likes
Hi everyone, I live in Canada and I'm currently signed up with Spotify premium. I'm going on a trip to the United States and I'd like to know if my Spotify's gonna work while i'm there too.
Hi everyone, I live in Canada and I'm currently signed up with Spotify premium. I'm going on a trip to the United States and I'd like to know if my Spotify's gonna work while i'm there too.
Community Legend
589 Views
1 replies
0 likes
I’ve been charged standArd price for Spotify premium and I am a student. I re signed up for student discount still charged me full price
I’ve been charged standArd price for Spotify premium and I am a student. I re signed up for student discount still charged me full price
Roadie
316 Views
1 replies
0 likes
I'm unable to subscribe for premium. It only said payment failed without any reason. I made sure the credit card is correct and available (I buy a lot from AppStore so that's not the reason). Maybe an issue when the country is Vietnam? I used Free Pr...
I'm unable to subscribe for premium. It only said payment failed without any reason. I made sure the credit card is correct and available (I buy a lot from AppStore so that's not the reason). Maybe a...
Casual Listener
434 Views
2 replies
0 likes
I attempted to purchage a e-gift for 6 months and stumbled upon a payment failure. I tried with two credit cards. Is anyone else having issues?
I attempted to purchage a e-gift for 6 months and stumbled upon a payment failure. I tried with two credit cards. Is anyone else having issues?
Roadie
257 Views
1 replies
1 likes
I got two promo codes that will make my spotify subscription good for 2 months. I had used the first one on March and now I used the second one on April 19, 2017. It says on my account profile that my plan will renew on May 19, 2017 so I knew that th...
I got two promo codes that will make my spotify subscription good for 2 months. I had used the first one on March and now I used the second one on April 19, 2017. It says on my account profile that m...
Not applicable
464 Views
1 replies
0 likes
I had premium membership since a long time ago (3 years) and I have being paying with Paypal.Sincre February I couldnt pay it again and I switch to the free account.Now I can pay it again but when I was going to pay it, it didnt show me the option to...
I had premium membership since a long time ago (3 years) and I have being paying with Paypal. Sincre February I couldnt pay it again and I switch to the free account. Now I can pay it again but whe...
Newbie
592 Views
1 replies
0 likes
Hi,I have paid a Premium account for one year until december 2018 and now I would like to subscribe for a Family account. How will it be charged to me ? Thanks for your answers
Hi, I have paid a Premium account for one year until december 2018 and now I would like to subscribe for a Family account. How will it be charged to me ? Thanks for your answers
Casual Listener
658 Views
4 replies
0 likes
I got charged twice for premium but my account said it's still a free account
I got charged twice for premium but my account said it's still a free account
Spotify Star
450 Views
1 replies
0 likes
I payed and didnt get premium
I payed and didnt get premium
Roadie
208 Views
1 replies
0 likes
Good day, I would like to ask about this subscription for my account, my subscription was supposed to renew in April 4, so I got charged in April 7 which is okay. However, during April 12 and April 20, I got charged again as reflected on my carrier's...
Good day, I would like to ask about this subscription for my account, my subscription was supposed to renew in April 4, so I got charged in April 7 which is okay. However, during April 12 and April 2...
Roadie
240 Views
1 replies
0 likes
Ay içersinde 2 kere Finansbank hesabımdan para çekilip üyeliğim durduruluyor. Bunun mantikli bir açıklaması var mı?
Ay içersinde 2 kere Finansbank hesabımdan para çekilip üyeliğim durduruluyor. Bunun mantikli bir açıklaması var mı?
Roadie
273 Views
1 replies
0 likes
