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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67739 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132838 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68701 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251757 Views
155 replies
13 likes
I have Free Spotify right now but was looking into getting Premium. If I have Premium can I listen to Spotify on my phone and computer at the same time? PlanFreeCountry USADevice(iPhone 6 & MAc ComputerOperating SystemiOS 10
I have Free Spotify right now but was looking into getting Premium. If I have Premium can I listen to Spotify on my phone and computer at the same time? Plan Free Country USA Devic...
Spotify Star
347 Views
1 replies
0 likes
Hi, I signed up for Premium during the "first 3 months for 99 cents" promotion. The first month I was charged correctly, but month two I was charged the full premium price. I should have two more months at a discounted rate. Who can help? Thanks!!
Hi, I signed up for Premium during the "first 3 months for 99 cents" promotion. The first month I was charged correctly, but month two I was charged the full premium price. I sho...
Composer
345 Views
1 replies
0 likes
Boa tarde!Eu fiz um premium, paguei o boleto no valor de 49,00 para usar durante 3 meses, mas nao chegou nenhum comprovante e minha conta deixou de ser premium, podem me ajudar?Tenho uma foto com o numero do boleto que paguei, indicando que eu ja pag...
Boa tarde! Eu fiz um premium, paguei o boleto no valor de 49,00 para usar durante 3 meses, mas nao chegou nenhum comprovante e minha conta deixou de ser premium, podem me ajudar? Tenho uma foto com...
Spotify Star
460 Views
3 replies
0 likes
PlanPremium family
Plan Premium family
Spotify Star
327 Views
1 replies
0 likes
PlanPremiumCountry DenmarkDeviceiPhone 8 My Question or Issue My question is:I just bought premium for 3 months for 0.99$.If i cancel it now, do i still have premium for three months? Or does it cancel right away? Thanks
Plan Premium Country Denmark Device iPhone 8 My Question or Issue My question is: I just bought premium for 3 months for 0.99$. If i cancel it now, do i still hav...
Casual Listener
466 Views
2 replies
0 likes
we cancelled two months ago and no longer have an active account. It will not let me use my email address to log in since I cancelled my account BUT they are still charging me. How can i contact them without an active account?
we cancelled two months ago and no longer have an active account. It will not let me use my email address to log in since I cancelled my account BUT they are still charging me. How can i ...
Roadie
665 Views
2 replies
0 likes
BAKIT BAWAL GLOBE PAYMENT KAPAG SPOTIFY FAMILY PREMIUM STUDYANTE LANG KAMING ANIM HANOOWALA BANG SPOTIFY GROUP PREMIUM?
BAKIT BAWAL GLOBE PAYMENT KAPAG SPOTIFY FAMILY PREMIUM STUDYANTE LANG KAMING ANIM HANOO WALA BANG SPOTIFY GROUP PREMIUM?
Roadie
419 Views
1 replies
0 likes
Have paid for spotify for months and now decide the way I pay is not accepted so was told I have a ban from getting family plan
Have paid for spotify for months and now decide the way I pay is not accepted so was told I have a ban from getting family plan
Roadie
411 Views
1 replies
0 likes
Hi I have just signed up for the 30 day free trail but it only says I get it for seven days. Just wondering what’s happening ?
Hi I have just signed up for the 30 day free trail but it only says I get it for seven days. Just wondering what’s happening ?
Roadie
459 Views
1 replies
0 likes
The other day, I noticed that my hulu account (which is connected to my Spotify student account) was not working. I knew that I would have to re-verify my student account for Spotify, so I did that. Now, when I pressed the button to connect my Spotif...
The other day, I noticed that my hulu account (which is connected to my Spotify student account) was not working. I knew that I would have to re-verify my student account for Spotify, so I did that. ...
Roadie
1098 Views
1 replies
1 likes
desde el anio pasado tengo spotify family, pero hace una semana me robaron mi tarjeta y la bloquie, entonces cuando spotify intento cobrarme este mes no pudo asi que me dieron un aviso para que actualice mis datos de pago. cuando actualice proceso el...
desde el anio pasado tengo spotify family, pero hace una semana me robaron mi tarjeta y la bloquie, entonces cuando spotify intento cobrarme este mes no pudo asi que me dieron un aviso para que...
Roadie
408 Views
1 replies
0 likes
I signed up for Spotify premium for students and a charged was made to my debit card but my account doesn’t show the payment or give me the option to be premium. Can I get my money back or at least get what I’m paying for ?
I signed up for Spotify premium for students and a charged was made to my debit card but my account doesn’t show the payment or give me the option to be premium. Can I get my money back or at least g...
Roadie
289 Views
1 replies
0 likes
Hi everyone, I started to use Spotify Premium in Canada. Now I'm in France and I would like to change the country in my account because I don't have a canadian bank account anymore. But I can't do it... I followed this help page https://support.spoti...
Hi everyone, I started to use Spotify Premium in Canada. Now I'm in France and I would like to change the country in my account because I don't have a canadian bank account anymore. But I ca...
Newbie
544 Views
2 replies
1 likes
Contrate spotify premium para universitarios y me realizaron el cobro, el dia se hoy me quitaron mi membresia, y no ha pasado mas de un mes.
Contrate spotify premium para universitarios y me realizaron el cobro, el dia se hoy me quitaron mi membresia, y no ha pasado mas de un mes.
Roadie
438 Views
1 replies
0 likes
I just realised that spotify has charged me twice on my credit card (2 different dates in the same month). I already try to find if i may have another account but i didn't found it. Is there any solution to this? I already emailed spotify twice but i...
I just realised that spotify has charged me twice on my credit card (2 different dates in the same month). I already try to find if i may have another account but i didn't found it. Is there any solu...
Roadie
331 Views
1 replies
0 likes
PlanFree/PremiumCountry Canada My Question or IssueI have had Spotify free for a while, and I wanted to upgrade to Premium for the summer with the 0.99$ for 3 months offer. However, now that I've completed the payment, I see in my account that I've b...
Plan Free/Premium Country Canada My Question or Issue I have had Spotify free for a while, and I wanted to upgrade to Premium for the summer with the 0.99$ for 3 months off...
Spotify Star
797 Views
8 replies
0 likes
I had suddenly to login in my account and it didn't work. So I tried with my e-mail address to reset my password. Finally it worked but my premium was gone. So I tried to reset my password on my account name and I don't get any emails to reset the pa...
I had suddenly to login in my account and it didn't work. So I tried with my e-mail address to reset my password. Finally it worked but my premium was gone. So I tried to reset my password on my acco...
Community Legend
1315 Views
3 replies
0 likes
PlanFree/PremiumCountry DeviceLG Stylo 3 PlusOperating SystemAndroidMy Question or Issue
Plan Free/Premium Country Device LG Stylo 3 Plus Operating System Android My Question or Issue
Casual Listener
391 Views
1 replies
0 likes
I have set up my premium again, I have been emailed a receipt for my payment, yet my account still says free. I can’t download and listen to my music. I have deleted and reinstalled, logged out and signed back in. Nothing is working. Any suggestions?
I have set up my premium again, I have been emailed a receipt for my payment, yet my account still says free. I can’t download and listen to my music. I have deleted and reinstalled, lo...
Community Legend
366 Views
1 replies
1 likes
Hi, I have had Spotify Premium for a long time but now suddenly Spotify claims that I don't have Premium anymore. Are you able to fix this problem?
Hi, I have had Spotify Premium for a long time but now suddenly Spotify claims that I don't have Premium anymore. Are you able to fix this problem?
Community Legend
377 Views
2 replies
1 likes
