Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 89412 Views
- 54 replies
- 5 likes
- 89412 Views
- 54 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11233 Views
- 24 replies
- 2 likes
- 11233 Views
- 24 replies
- 2 likes
Premium for Student SheerID Verification not processed but account was charged
Hello. I applied for the Student Discount and my account was charged. Upon verification with SheerID and uploading all necessary documents to prove my enrollment as a student in a listed university, SheerID redirected me to a SheerID log-in site whic...
- Hello. I applied for the Student Discount and my account was charged. Upon verification with SheerID and uploading all necessary documents to prove my enrollment as a student in a listed university, ...
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- Regular
- 1043 Views
- 4 replies
- 0 likes
- 1043 Views
- 4 replies
- 0 likes
Superuser Contribution Payment charged twice
When I first subscribed, I had chosen to make monthly payments but due to a problem with my first registered card I have a made a full payment for one year with another one. I can see the payment in my account but I am still being charged on monthly ...
- When I first subscribed, I had chosen to make monthly payments but due to a problem with my first registered card I have a made a full payment for one year with another one. I can see the payment in ...
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- Spotify
- 454 Views
- 6 replies
- 0 likes
- 454 Views
- 6 replies
- 0 likes
Starbucks Spotify for Partners not working
I have been using this link: https://partner-provisioning.spotify.com/starbucks/register/and filling out the correct information to get my account linked to a premium membership. All it keeps saying when I fill it out, no matter where or when (I have...
- I have been using this link: https://partner-provisioning.spotify.com/starbucks/register/ and filling out the correct information to get my account linked to a premium membership. All it keeps ...
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- Casual Listener
- 497 Views
- 3 replies
- 0 likes
- 497 Views
- 3 replies
- 0 likes
Cobrança indevida
Fiz o plano de universitário, cobrou 8,50 e quando abria o App, dizia que não havia feito o pagamento. Depois cobraram mais 16,90, sendo que já tinha feito o plano de universitário. Gostaria que resolverem essa cobrança.
- Fiz o plano de universitário, cobrou 8,50 e quando abria o App, dizia que não havia feito o pagamento. Depois cobraram mais 16,90, sendo que já tinha feito o plano de universitário. Gostaria que reso...
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- Spotify Star
- 266 Views
- 3 replies
- 0 likes
- 266 Views
- 3 replies
- 0 likes
I need help with refound
I forgot to cancel the Spotify premium and I would be really happy if someone could help me with refounding it.
- I forgot to cancel the Spotify premium and I would be really happy if someone could help me with refounding it.
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- Spotify Star
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Solved!! Please help!! I can’t change my country
My Spotify Subscription got cancelled and now i can’t get it back because I’m living in the US for a few months but my credit cards postal code is from germanyspotify says my country is the us so my card doesnt match up and i cant payPlease help as f...
- My Spotify Subscription got cancelled and now i can’t get it back because I’m living in the US for a few months but my credit cards postal code is from germany spotify says my country is the us so m...
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- Spotify Star
- 280 Views
- 1 replies
- 0 likes
- 280 Views
- 1 replies
- 0 likes
Weird charges
Hey, There was 2 Sportify Premium charges (9,99€) from my credit card last month. First was 13.04. and second 23.04. Weird thing is that I got 2 accounts and either of them isnt Premium now. Only Premium purchase what Ive done is from February 18. So...
- Hey, There was 2 Sportify Premium charges (9,99€) from my credit card last month. First was 13.04. and second 23.04. Weird thing is that I got 2 accounts and either of them isnt Premiu...
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- Spotify Star
- 226 Views
- 1 replies
- 0 likes
- 226 Views
- 1 replies
- 0 likes
Student not getting the student discount CSUF
I am a California State University of Fullerton student and i can prove it. It is not letting me get the premium membership discount. Can you help?
- I am a California State University of Fullerton student and i can prove it. It is not letting me get the premium membership discount. Can you help?
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- Spotify Star
- 713 Views
- 1 replies
- 0 likes
- 713 Views
- 1 replies
- 0 likes
From Premium to Family Premium
I want to change my subscription from Premium to Family Premium. Will my existing subcription be cancelled and all my playlists and song will be gone? How's the payment? Will it just add the difference of my existing premium to family premium or they...
- I want to change my subscription from Premium to Family Premium. Will my existing subcription be cancelled and all my playlists and song will be gone? How's the payment? Will it just add the differen...
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- Casual Listener
- 241 Views
- 2 replies
- 0 likes
- 241 Views
- 2 replies
- 0 likes
Playstation Premium subscription and Spotify Premium subscription
Hello, I just used the 10% off through the Playstation Store for Spotify Premium. I had an ongoing Premium subscription. Both got taken off the same account for april. How can I fix this and get my overpaid money back?
- Hello, I just used the 10% off through the Playstation Store for Spotify Premium. I had an ongoing Premium subscription. Both got taken off the same account for april. How can I fix...
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- Regular
- 770 Views
- 3 replies
- 0 likes
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playstation plusSpotify Premium
- 770 Views
- 3 replies
- 0 likes
Premium Trial?
I got an email about a Spotify trial beginning on April 29th, but it hasn’t worked at all and it is supposed to last a week, how do I fix this as I do want to enjoy the trial
- I got an email about a Spotify trial beginning on April 29th, but it hasn’t worked at all and it is supposed to last a week, how do I fix this as I do want to enjoy the trial
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- Spotify Star
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
I cant make a payment
Hye spotify can you help me. I cant pay my premium
- Hye spotify can you help me. I cant pay my premium 😭😭
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- Spotify Star
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Adding family member but not getting the screens
I go to accounts and it only shows username and subscription. It doesn’t offer anything else. When I switched to premium it allowed me to send invites to my family but now it doesn’t show and my family didn’t respond in a timely manner.
- I go to accounts and it only shows username and subscription. It doesn’t offer anything else. When I switched to premium it allowed me to send invites to my family but now it doesn’t show and my fami...
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- Casual Listener
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Can you get your money back
I didn’t cancel the premium and just want to Know is you can get your money back
- I didn’t cancel the premium and just want to Know is you can get your money back
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- Community Legend
- 410 Views
- 6 replies
- 0 likes
- 410 Views
- 6 replies
- 0 likes
Subscribtion Renewed?
HelloI subscribed in Spotify Premium last year or so. Today I've realised that I cannot get accessed to my playlist. I had to log in, change my password. And an ad from Spotify asks me if I wanted to subscribe in Spotify Premium. I don't get it. Is t...
- Hello I subscribed in Spotify Premium last year or so. Today I've realised that I cannot get accessed to my playlist. I had to log in, change my password. And an ad from Spotify asks me if I wanted ...
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- Community Legend
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
School subscriptions
Can our school subscribe to Spotify just to play background music in the staffroom - no commercial use at all?
- Can our school subscribe to Spotify just to play background music in the staffroom - no commercial use at all?
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- Community Legend
- 258 Views
- 1 replies
- 0 likes
- 258 Views
- 1 replies
- 0 likes
How to resubscribe to Spotify student
Hello,I already have a spotify account and I would like to add the student discount, how do I do that?
- Hello, I already have a spotify account and I would like to add the student discount, how do I do that?
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- Community Legend
- 1277 Views
- 1 replies
- 0 likes
- 1277 Views
- 1 replies
- 0 likes
How do I contact Spotify about my subscription?
I was charged for Premium but I cancelled my autopay. Is there a way to be refunded? I also want to change to a Student Premium account.
- I was charged for Premium but I cancelled my autopay. Is there a way to be refunded? I also want to change to a Student Premium account.
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- Spotify Star
- 351 Views
- 1 replies
- 0 likes
- 351 Views
- 1 replies
- 0 likes
How can I get invoice
Hi, i need an invoice for my company with your VAT number, how can i get it? i know this page: https://www.spotify.com/pl/account/subscription/receipt/ no solutions here.
- Hi, i need an invoice for my company with your VAT number, how can i get it? i know this page: https://www.spotify.com/pl/account/subscription/receipt/ no solution...
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- Spotify Star
- 676 Views
- 1 replies
- 0 likes
- 676 Views
- 1 replies
- 0 likes
Spotify Premium não liberou
Efetuei o pagamento do Spotify Premium para estudantes, já foi debitado do cartão de crédito e a SheerID já confirmou a identidade de estudante, no entanto não liberou minha conta Premium já tem mais de 24 hrs da liberação da ID e ainda consta como c...
- Efetuei o pagamento do Spotify Premium para estudantes, já foi debitado do cartão de crédito e a SheerID já confirmou a identidade de estudante, no entanto não liberou minha conta Premium já tem mais...
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- Spotify Star
- 256 Views
- 1 replies
- 0 likes
- 256 Views
- 1 replies
- 0 likes