Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 114351 Views
- 72 replies
- 9 likes
- 114351 Views
- 72 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13817 Views
- 27 replies
- 2 likes
- 13817 Views
- 27 replies
- 2 likes
student payment
i paid for the student plan ($4.99) a month , but sheerid couldn't verify my student id. now i don't have premium yet $5 has been deducted from my account.
- i paid for the student plan ($4.99) a month , but sheerid couldn't verify my student id. now i don't have premium yet $5 has been deducted from my account.
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- Casual Listener
- 252 Views
- 2 replies
- 0 likes
- 252 Views
- 2 replies
- 0 likes
pago retenido
tengo dos pagos retenidos al parecer no sé completó el proceso, mi dinero vuelve a la normalidad? ya que no puedo cancelar porque me aparece que aún tengo el gratis
- tengo dos pagos retenidos al parecer no sé completó el proceso, mi dinero vuelve a la normalidad? ya que no puedo cancelar porque me aparece que aún tengo el gratis
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- Newbie
- 1632 Views
- 4 replies
- 3 likes
- 1632 Views
- 4 replies
- 3 likes
I got an email for premium family without asking for it
I got an email for premium family and i didn't ask for itemail on 5th of may "welcome in premium family" and today "thanks for your subscription. we are validating ur seconday address as were not able to connect the adderess to yours.. " was my accou...
- I got an email for premium family and i didn't ask for it email on 5th of may "welcome in premium family" and today "thanks for your subscription. we are validating ur seconday address as were not a...
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- Spotify Star
- 397 Views
- 1 replies
- 0 likes
- 397 Views
- 1 replies
- 0 likes
I paid money but no premium
I paid money but no premium. My account still free. You should fix this. Please give tome premium.
- I paid money but no premium. My account still free. You should fix this. Please give tome premium.
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- Spotify Star
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
I Can't change my debit card and country
Hello i need help about changing country and debit card. I can not change it for a long time. I am in slovakia right now for a half year but i have ireland debit card on spotify. And country is set up to Ireland also. I need change it to Slovakia... ...
- Hello i need help about changing country and debit card. I can not change it for a long time. I am in slovakia right now for a half year but i have ireland debit card on spotify. And country is set u...
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- Spotify Star
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Adding Hulu to existing annual subscription that expires in December?
Can I add Hulu deal to my prepaid annual subscription?
- Can I add Hulu deal to my prepaid annual subscription?
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- Community Legend
- 291 Views
- 3 replies
- 0 likes
- 291 Views
- 3 replies
- 0 likes
Paypal issue with spotify
Whenever i try to go premium and i select paypal it keeps telling me to add a credit card however my debit card is the one I use for everything.I just want to pay spotify to listen to music without adds. why is this so hard to do.I guess what Im aski...
- Whenever i try to go premium and i select paypal it keeps telling me to add a credit card however my debit card is the one I use for everything. I just want to pay spotify to listen to music without...
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- Spotify Star
- 226 Views
- 1 replies
- 0 likes
- 226 Views
- 1 replies
- 0 likes
Still on free mode????
I have had 2 payments de-ducted from my bank account but am still on free mode. Have tried what spotify has suggested but still no luck
- I have had 2 payments de-ducted from my bank account but am still on free mode. Have tried what spotify has suggested but still no luck 😤
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- Spotify Star
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Pagamento de valor inferior
Ao realizar o pagamento do boleto em caixa eletrônico, no lugar de colocar "16,90", digitei "16,30" sem perceber e tal valor já foi debitado da minha conta desde ontem. Como faço para completar o valor do plano? Mandei email para o Spotify, mas ainda...
- Ao realizar o pagamento do boleto em caixa eletrônico, no lugar de colocar "16,90", digitei "16,30" sem perceber e tal valor já foi debitado da minha conta desde ontem. Como faço para completar ...
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- Spotify Star
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
Cobrança indevida
Eu fiz um plano premium de três meses ao final dos tres meses, voltou pra versão gratuita mas continuou descontando R$16,90, me senti lezado e quero como faço pra receber o reembolso desse valor e cancelar essa assinatura já que no meu app estou como...
- Eu fiz um plano premium de três meses ao final dos tres meses, voltou pra versão gratuita mas continuou descontando R$16,90, me senti lezado e quero como faço pra receber o reembolso desse valor e ca...
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- Not applicable
- 125 Views
- 1 replies
- 0 likes
- 125 Views
- 1 replies
- 0 likes
Cannot listen on more than 1 device
I am a premium user but only able to listen to one song simultaneously. Prior to this I have been able to listen on multiple devices. can anyone help with this? Am using iPhone / amazon dots / iPad / sky as the different accounts
- I am a premium user but only able to listen to one song simultaneously. Prior to this I have been able to listen on multiple devices. can anyone help with this? Am using iPhone / amazon dots...
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Superuser Contribution I took spotify premium to old account
So can anybody help what i should do because i put my spotify premium trial to wrong account and now i canceled it and i can't register it again to my account wich haves play lists on it.So i signed in to my account wich wasn't linked to facebook acc...
- So can anybody help what i should do because i put my spotify premium trial to wrong account and now i canceled it and i can't register it again to my account wich haves play lists on it. So i signe...
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- Roadie
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
Superuser Contribution I have a problem
I realy need some help ... I got an spitify account and hat an abo on it but now it say i have no abi but paypal charging me 10€ still a month how does it work??? This is the number on my bank what account is getting paid: [mod edit - bank info]
- I realy need some help ... I got an spitify account and hat an abo on it but now it say i have no abi but paypal charging me 10€ still a month how does it work??? This is the number on my b...
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- Roadie
- 253 Views
- 1 replies
- 0 likes
- 253 Views
- 1 replies
- 0 likes
Superuser Contribution Fido Premium "Open only to users who haven't already tried Premium"
Is this real? Can I not use my Fido 6 month subscription on an account that has already paid for premium in the past? I've cancelled my subscription and I'm currently on Spotify free, but I still can't redeem this option. Seems stupid to me, since us...
- Is this real? Can I not use my Fido 6 month subscription on an account that has already paid for premium in the past? I've cancelled my subscription and I'm currently on Spotify free, but I still can...
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- Roadie
- 695 Views
- 1 replies
- 0 likes
- 695 Views
- 1 replies
- 0 likes
Superuser Contribution Fraud charged on my paypal/debit card
Somebody used my paypal and bank account to charge two payments of spotify while i was away at a meditation retreat, those charges create overdraft fees on my bank account and now i have to pay two 35 dollar overdraft fee charges plus two 10 dollar s...
- Somebody used my paypal and bank account to charge two payments of spotify while i was away at a meditation retreat, those charges create overdraft fees on my bank account and now i have to pay two 3...
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- Roadie
- 918 Views
- 3 replies
- 0 likes
- 918 Views
- 3 replies
- 0 likes
Superuser Contribution Updated My Payment for Premium But Still On Free
Hi, Missed a payment for my premium subscription but I have now updated it and I received a confirmation receipt from Apple (not Spotify) a few days ago. I want to know why I’m still on Free mode. I have followed the steps (logging in/out, uninstall/...
- Hi, Missed a payment for my premium subscription but I have now updated it and I received a confirmation receipt from Apple (not Spotify) a few days ago. I want to know why I’m still ...
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- Casual Listener
- 234 Views
- 2 replies
- 0 likes
- 234 Views
- 2 replies
- 0 likes
Solved!! payment method
on the day for payment, i havent got any money on my account. and now i have money but i cant pay iam having a massage that keep saying my payment method is failed. but i use same credit card for payment for a year.. how can i pay?
- on the day for payment, i havent got any money on my account. and now i have money but i cant pay iam having a massage that keep saying my payment method is failed. but i use same credit card fo...
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- Spotify Star
- 368 Views
- 3 replies
- 0 likes
- 368 Views
- 3 replies
- 0 likes
Card charged but forgot email used
I bought a student membership only to find out soon afterwards that my school wasn't accepted. My card was still charged and I don't know the email that was used because I got a new phone and the field cleared when I went back to look. Will this fee ...
- I bought a student membership only to find out soon afterwards that my school wasn't accepted. My card was still charged and I don't know the email that was used because I got a new phone and the fie...
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- Spotify Star
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Solved!! Given gift by friend in another country
A friend in the US gifted me a subscription. I live in the UK and it's saying I can't use it here. Anyway I can get around this? Would here to miss out on a very kind gift.
- A friend in the US gifted me a subscription. I live in the UK and it's saying I can't use it here. Anyway I can get around this? Would here to miss out on a very kind gift.
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- Spotify Star
- 287 Views
- 1 replies
- 0 likes
- 287 Views
- 1 replies
- 0 likes
[Subscription] Decreasing subscription price for long term subscribers
I had normal spotify then qent on to the free premuim but went over the date and didt pay so spotify deleted my account now I want to pay the money so I can get my spotify back but wont let me please somwone help
- I had normal spotify then qent on to the free premuim but went over the date and didt pay so spotify deleted my account now I want to pay the money so I can get my spotify back but wont let me please...
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- Spotify Star
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes