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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132210 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66795 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
249053 Views
154 replies
13 likes
Contrate spotify premium para universitarios y me realizaron el cobro, el dia se hoy me quitaron mi membresia, y no ha pasado mas de un mes.
Contrate spotify premium para universitarios y me realizaron el cobro, el dia se hoy me quitaron mi membresia, y no ha pasado mas de un mes.
Roadie
435 Views
1 replies
0 likes
I just realised that spotify has charged me twice on my credit card (2 different dates in the same month). I already try to find if i may have another account but i didn't found it. Is there any solution to this? I already emailed spotify twice but i...
I just realised that spotify has charged me twice on my credit card (2 different dates in the same month). I already try to find if i may have another account but i didn't found it. Is there any solu...
Roadie
322 Views
1 replies
0 likes
PlanFree/PremiumCountry Canada My Question or IssueI have had Spotify free for a while, and I wanted to upgrade to Premium for the summer with the 0.99$ for 3 months offer. However, now that I've completed the payment, I see in my account that I've b...
Plan Free/Premium Country Canada My Question or Issue I have had Spotify free for a while, and I wanted to upgrade to Premium for the summer with the 0.99$ for 3 months off...
Spotify Star
779 Views
8 replies
0 likes
I had suddenly to login in my account and it didn't work. So I tried with my e-mail address to reset my password. Finally it worked but my premium was gone. So I tried to reset my password on my account name and I don't get any emails to reset the pa...
I had suddenly to login in my account and it didn't work. So I tried with my e-mail address to reset my password. Finally it worked but my premium was gone. So I tried to reset my password on my acco...
Community Legend
1309 Views
3 replies
0 likes
PlanFree/PremiumCountry DeviceLG Stylo 3 PlusOperating SystemAndroidMy Question or Issue
Plan Free/Premium Country Device LG Stylo 3 Plus Operating System Android My Question or Issue
Casual Listener
386 Views
1 replies
0 likes
I have set up my premium again, I have been emailed a receipt for my payment, yet my account still says free. I can’t download and listen to my music. I have deleted and reinstalled, logged out and signed back in. Nothing is working. Any suggestions?
I have set up my premium again, I have been emailed a receipt for my payment, yet my account still says free. I can’t download and listen to my music. I have deleted and reinstalled, lo...
Community Legend
362 Views
1 replies
1 likes
Hi, I have had Spotify Premium for a long time but now suddenly Spotify claims that I don't have Premium anymore. Are you able to fix this problem?
Hi, I have had Spotify Premium for a long time but now suddenly Spotify claims that I don't have Premium anymore. Are you able to fix this problem?
Community Legend
373 Views
2 replies
1 likes
PlanPremiumCountry AustraliaDeviceGalaxy Note My Question or IssueMy premium account has been over charged 4 times this year and I have no response to my emails to spotify about rectifying the issue. Does anybody have any ideas where to go but here? ...
Plan Premium Country Australia Device Galaxy Note My Question or Issue My premium account has been over charged 4 times this year and I have no response to my emails to s...
Community Legend
291 Views
1 replies
0 likes
PlanPremiumCountry AustraliaDeviceSamsung Galaxy J5 PrimeOperating SystemDon't know My Question or IssueHello, I have just noticed that in the months of March, April and May, Spotify for some reason started charging me twice for my subscription each ...
Plan Premium Country Australia Device Samsung Galaxy J5 Prime Operating System Don't know My Question or Issue Hello, I have just noticed that in the months of March, April and...
Community Legend
263 Views
1 replies
0 likes
PlanFree trying to get Premium via carrier billingCountryMalaysia DeviceNexus 6POperating System(Android Oreo.) My Question or IssueSo I was subscribed to premium then one day I checked and I was in basic again. When I tried resubsribing..this was my...
Plan Free trying to get Premium via carrier billing Country Malaysia Device Nexus 6P Operating System (Android Oreo.) My Question or Issue So I was subscribed to p...
Community Legend
314 Views
1 replies
0 likes
PlanPremiumCountry DeviceiPhone 8/Mac ProOperating SystemiOS 10 My Question or IssueI've had the Spotify Premium + Hulu subscription for months now and I got logged out of both of my accounts. I can login to spotify with no problems and it says I sti...
Plan Premium Country Device iPhone 8/Mac Pro Operating System iOS 10 My Question or Issue I've had the Spotify Premium + Hulu subscription for months now and I got log...
Roadie
3860 Views
1 replies
1 likes
My Question or Issueemail de erro de verificação.
My Question or Issue email de erro de verificação.
Roadie
288 Views
1 replies
0 likes
PlanPremiumCountryColombiaMy Question or IssueQuiero contratar el servicio de premium, pero no acepta mis datos, intenté probar en la versiónde estudiante y sí aceptó mis datos, pero me hicieron el cobro, y no quiero contratar ese servicio, sino el o...
Plan Premium Country Colombia My Question or Issue Quiero contratar el servicio de premium, pero no acepta mis datos, intenté probar en la versiónde estudiante y sí aceptó mis datos, pero me hic...
Roadie
272 Views
1 replies
0 likes
I currently use the free version of Spotify but I saw that there is the 3 month 99p subscription option. I wanted to know that if i purchased the 99p subscription would I also have to pay for one month of the regular priced subscription to get the di...
I currently use the free version of Spotify but I saw that there is the 3 month 99p subscription option. I wanted to know that if i purchased the 99p subscription would I also have to pay for...
Roadie
314 Views
1 replies
0 likes
Hi, I want to start using Spotify Premiun Family and i have a question. You gonna pay 11€ for all 6 accounts or you gonna pay 11€ for the first account and other price for the other 5?
Hi, I want to start using Spotify Premiun Family and i have a question. You gonna pay 11€ for all 6 accounts or you gonna pay 11€ for the first account and other price for the other 5?
Spotify Star
466 Views
3 replies
0 likes
PlanPremiumCountryUS Device(Samsung Galaxy S6 Plus)Operating System(Android / Windows 10) My Question or Issue No songs are available to play. Account is always active and current.
Plan Premium Country US Device (Samsung Galaxy S6 Plus) Operating System (Android / Windows 10) My Question or Issue No songs are available to play. Account is al...
Spotify
458 Views
2 replies
0 likes
Recently has to change payment and when it asks to reaffirm my NUS number it says something went wrong and won't finalise the card update method. Is there a way to fix this. The NUS is definitely in date, it doesn't run out until 2019.
Recently has to change payment and when it asks to reaffirm my NUS number it says something went wrong and won't finalise the card update method. Is there a way to fix this. The NUS is definitely in ...
Newbie
368 Views
2 replies
0 likes
PlanFree (trying to get premium)Country AustraliaDeviceHP Spectre 360Operating SystemWindows 10 My Question or Issue Hello Spotify, I was really interested in purchasing spotify premium but it just won't let meI have tried using different credit card...
Plan Free (trying to get premium) Country Australia Device HP Spectre 360 Operating System Windows 10 My Question or Issue Hello Spotify, I was really interested...
Roadie
385 Views
1 replies
0 likes
When I get to the upgrade page to get premium the only payment methods shown are my credit/debit card and paysafecard. I used to pay for spotify with paypal but where is the option to use paypal? I would rather use my paypal to pay for spotify.
When I get to the upgrade page to get premium the only payment methods shown are my credit/debit card and paysafecard. I used to pay for spotify with paypal but where is the option to use paypal? I w...
Newbie
757 Views
4 replies
0 likes
Hello, i can't seem to find an awnser for this- If i cancel my Spotify subscription and go free for a while, will i still be able to recover playlists when i renew it?The thing is i'm on a tight budget for a month now and got hacked just a few weeks ...
Hello, i can't seem to find an awnser for this- If i cancel my Spotify subscription and go free for a while, will i still be able to recover playlists when i renew it? The thing is i'm on a tight ...
Spotify Star
1386 Views
3 replies
0 likes
