Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 140298 Views
- 100 replies
- 12 likes
- 140298 Views
- 100 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16478 Views
- 27 replies
- 4 likes
- 16478 Views
- 27 replies
- 4 likes
Superuser Contribution Spotify not working
Spotify Username *Removed the username* Plan Premium Country AR Device Samsung Note 5 Operating System Android My Question or Issue I just paid for Spotify Premium, but my account and the Smartphone app are still saying that I have a 'FREE' account. ...
- Spotify Username *Removed the username* Plan Premium Country AR Device Samsung Note 5 Operating System Android My Question or Issue I just paid for Spoti...
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- Spotify
- 519 Views
- 3 replies
- 0 likes
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s
- 519 Views
- 3 replies
- 0 likes
Premium missing
Spotify Username Plan Free/Premium Country Device (iPhone 6, PC) Operating System (iOS 11, Windows 10) My Question or Issue hi, i got an offer on twitter for discounted price for 3 month premium. i create account by email. and after confirm payment ...
- Spotify Username <snip - Moderator Edit> Plan Free/Premium Country Device (iPhone 6, PC) Operating System (iOS 11, Windows 10) My Question or Issue hi, i g...
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- Not applicable
- 571 Views
- 3 replies
- 0 likes
- 571 Views
- 3 replies
- 0 likes
Superuser Contribution My family invite goes under a different name
Hello, I've recently upgraded to Family and sent an invite.My invitation goes under someone else's name.No idea whats happening. And also doesnt accept the address.Can you please help?xx
- Hello, I've recently upgraded to Family and sent an invite. My invitation goes under someone else's name. No idea whats happening. And also doesnt accept the address. Can you please help?...
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- Newbie
- 238 Views
- 2 replies
- 0 likes
- 238 Views
- 2 replies
- 0 likes
Superuser Contribution Premium famille a l'annee 119$ ? Pouquoi compte dit 9.99$
Mon compte de banque dit que le paiement de 119$ pour la semaine est payé mais le compte spotify dit que je ne suis pas sûr Premium famille et que 9.99 $ sera à payer le mois prochain. Je veux le forfait famille.
- Mon compte de banque dit que le paiement de 119$ pour la semaine est payé mais le compte spotify dit que je ne suis pas sûr Premium famille et que 9.99 $ sera à payer le mois prochain. Je veux le for...
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- Roadie
- 272 Views
- 1 replies
- 0 likes
- 272 Views
- 1 replies
- 0 likes
Superuser Contribution imposibilidad de realizar pagos
buenas a todos! hace un mes tuve un inconveniente con mi tarjeta suscripta a spotify, poor lo que, obviamente, me dieron de baja la suscripcion a PREMIUM. Cuando me di cuenta, intente hacer el pago con una tarjeta alternativa, que incluso esta a nomb...
- buenas a todos! hace un mes tuve un inconveniente con mi tarjeta suscripta a spotify, poor lo que, obviamente, me dieron de baja la suscripcion a PREMIUM. Cuando me di cuenta, intente hacer el pago c...
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- Roadie
- 456 Views
- 1 replies
- 0 likes
- 456 Views
- 1 replies
- 0 likes
Superuser Contribution Visa Prepaid cards
You guys should definitely reconsider allowing people with prepaid cards to get a subscription, i am trying to buy premium but you guys do not accept prepaid cards, if you guys do accept them, I will buy 2 months subscription
- You guys should definitely reconsider allowing people with prepaid cards to get a subscription, i am trying to buy premium but you guys do not accept prepaid cards, if you guys do accept them, I will...
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- Roadie
- 503 Views
- 1 replies
- 0 likes
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prepaid cardVisa Prepaid
- 503 Views
- 1 replies
- 0 likes
Superuser Contribution Premium account issues
Hi, i enabled my premium account a couple days back but i got a message that i need to pay for my premium account again. i am a student in US who is traveling international at the moment and had enable free 1 month premium. what should i do?
- Hi, i enabled my premium account a couple days back but i got a message that i need to pay for my premium account again. i am a student in US who is traveling international at the mom...
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- Roadie
- 254 Views
- 1 replies
- 0 likes
- 254 Views
- 1 replies
- 0 likes
Superuser Contribution No verifique mi dirección del plan familiar
Hace unos días me llego de verificación de dirección del plan familiar pero no me di cuenta y entonces spotify me saco del grupo de mi esposo , y ahora no me deja verificar mi dirección ni unirme al plan familiar de mi esposo ayuda .
- Hace unos días me llego de verificación de dirección del plan familiar pero no me di cuenta y entonces spotify me saco del grupo de mi esposo , y ahora no me deja verificar mi dirección ni unirme al ...
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- Roadie
- 723 Views
- 1 replies
- 0 likes
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DireccionFamiliarplanverificar
- 723 Views
- 1 replies
- 0 likes
Overcharged for student subscription for past year and a half.
Spotify UsernameMax RenoufPlanPremiumCountry UK My Question or Issue I have had student subscription for almost three years now and whilst the first year was fine and only paid the 4.99, I realised last week that I've been paying 9.99 for almost the ...
- Spotify Username Max Renouf Plan Premium Country UK My Question or Issue I have had student subscription for almost three years now and whilst the first year was fine...
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- Regular
- 579 Views
- 8 replies
- 0 likes
- 579 Views
- 8 replies
- 0 likes
Superuser Contribution el soporte no me contesta
Buenas noches quisiera saber como puedo hacer para inscribirme en la oferta premium 3 meses por 900 es mi primera vez que descargo la aplicación, pero al introducir él numero de tarjeta para la suscripción me dice que ya me había inscrito antes y es ...
- Buenas noches quisiera saber como puedo hacer para inscribirme en la oferta premium 3 meses por 900 es mi primera vez que descargo la aplicación, pero al introducir él numero de tarjeta para la suscr...
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- Roadie
- 260 Views
- 1 replies
- 0 likes
- 260 Views
- 1 replies
- 0 likes
Superuser Contribution Pagamento premium con Paypal
Sono giorni che cerco di aderire all'offerta per l'abbonamento premiuma 3,99 euro. Tutti i tentativi che faccio per pagare con Paypal falliscono e vengo rimandato indietro alla pagina di sottoscrizione dell'offerta. Ho già disabilitato i pagamenti au...
- Sono giorni che cerco di aderire all'offerta per l'abbonamento premiuma 3,99 euro. Tutti i tentativi che faccio per pagare con Paypal falliscono e vengo rimandato indietro alla pagina di sottoscrizio...
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- Roadie
- 770 Views
- 1 replies
- 0 likes
- 770 Views
- 1 replies
- 0 likes
premium is not activated
Spotify Usernamepamdhckc86uo367vqmmu6b08aPlanFree/PremiumCountry My Question or Issue I have used the promotion that provides 0.99TL for the first 3 months and upgraded to the premium account. Accourding to my bank account, spotify charged me. Howeve...
- Spotify Username pamdhckc86uo367vqmmu6b08a Plan Free/Premium Country My Question or Issue I have used the promotion that provides 0.99TL for the first 3 mont...
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- Not applicable
- 276 Views
- 2 replies
- 3 likes
- 276 Views
- 2 replies
- 3 likes
Family member can't join Familyplan
I've tried inviting my brother several times and followed the tips on spotifys homepage but nothing works... We live together and he got spotify premium. I've invited my cousin who also lives with me and we had no problems.
- I've tried inviting my brother several times and followed the tips on spotifys homepage but nothing works... We live together and he got spotify premium. I've invited my cousin who also lives with me...
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- Spotify Star
- 384 Views
- 3 replies
- 0 likes
- 384 Views
- 3 replies
- 0 likes
Subscribing to premium in a non listed country
Can anyone help me subscribe to premium here in uae? I’ve got it downloaded on my iPhone from my country and used premium free but had it expire weeks ago. Ive seen other payment methods but it’d be hassle to ask someone in my country to pay for it. ...
- Can anyone help me subscribe to premium here in uae? I’ve got it downloaded on my iPhone from my country and used premium free but had it expire weeks ago. Ive seen other payment methods but it’d be ...
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- Spotify Star
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Premium Not Working
Spotify UsernamejacqjrrettPlanPremiumCountryUSA DeviceiPhone 8 PlusOperating system11.3.1 My Question or IssueWeighed out the pros and cons of Spotify vs Apple Music and finally got Spotify Premium, but the app isn’t giving me premium features and st...
- Spotify Username jacqjrrett Plan Premium Country USA Device iPhone 8 Plus Operating system 11.3.1 My Question or Issue Weighed out the pros and cons of Spotify vs Apple Mus...
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- Casual Listener
- 318 Views
- 2 replies
- 0 likes
- 318 Views
- 2 replies
- 0 likes
Cannot cancel premium
Spotify Usernamezy9d5bbo4tgn9xxaeksqglupmPlanPremiumCountrySingapore My Question or Issue I'm trying to cancel my premium subscription but it won't allow me to. I purchased a one month premium sub from an external vendor. This expires tomorrow, 25/5/...
- Spotify Username zy9d5bbo4tgn9xxaeksqglupm Plan Premium Country Singapore My Question or Issue I'm trying to cancel my premium subscription but it won't allow me to. I purc...
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- Newbie
- 1016 Views
- 1 replies
- 7 likes
- 1016 Views
- 1 replies
- 7 likes
Solved!!Superuser Contribution 3 months for $9.99
Spotify Username PlanFree/PremiumOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can I avail the three months premium offer using a 10usd Spotify gift card?
- Spotify Username Plan Free/Premium Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can I avail the three months premium offer using a 10...
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- Casual Listener
- 700 Views
- 4 replies
- 0 likes
- 700 Views
- 4 replies
- 0 likes
Payment but no premium
Spotify Username *Removed username* Plan Free Country Schweiz Device PC Operating System Windows 10 My Question or Issue Ich wollte heute vom Angebot (CHF 0.99 für 3 Monate) profitieren. Ich gab meine Kreditkartendaten ein, und drückte auf kaufen. Es...
- Spotify Username *Removed username* Plan Free Country Schweiz Device PC Operating System Windows 10 My Question or Issue Ich wollte heute vom Angebot (CHF 0.99 für 3 Monat...
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- Spotify Star
- 241 Views
- 1 replies
- 0 likes
- 241 Views
- 1 replies
- 0 likes
problem updating credit card
Hi,I signed in Spotify Premium while I was living in Denmark, now I moved to Spain and I can't change the credit card details.When I update the credit card details on my profile, I am asked to change the country in my profile. When I change the count...
- Hi, I signed in Spotify Premium while I was living in Denmark, now I moved to Spain and I can't change the credit card details. When I update the credit card details on my profile, I am asked to ch...
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- Spotify Star
- 246 Views
- 3 replies
- 0 likes
- 246 Views
- 3 replies
- 0 likes
Solved!! Spotify Premium and Paypal
I've been with Spotify for awhile now and love the service but my sub failed to renew the other day using my Paypal and it's asking me to update with a credit card (I no longer own one anymore) and have been using paypal through my bank and now it se...
- I've been with Spotify for awhile now and love the service but my sub failed to renew the other day using my Paypal and it's asking me to update with a credit card (I no longer own one anymore) and h...
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- Spotify Star
- 1959 Views
- 3 replies
- 0 likes
- 1959 Views
- 3 replies
- 0 likes