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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129121 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57761 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233309 Views
144 replies
13 likes
Good day, I would like to ask about this subscription for my account, my subscription was supposed to renew in April 4, so I got charged in April 7 which is okay. However, during April 12 and April 20, I got charged again as reflected on my carrier's...
Good day, I would like to ask about this subscription for my account, my subscription was supposed to renew in April 4, so I got charged in April 7 which is okay. However, during April 12 and April 2...
Roadie
230 Views
1 replies
0 likes
Ay içersinde 2 kere Finansbank hesabımdan para çekilip üyeliğim durduruluyor. Bunun mantikli bir açıklaması var mı?
Ay içersinde 2 kere Finansbank hesabımdan para çekilip üyeliğim durduruluyor. Bunun mantikli bir açıklaması var mı?
Roadie
265 Views
1 replies
0 likes
Bought student premium on 17th of April. No confirmation email, no nothing. What gives?
Bought student premium on 17th of April. No confirmation email, no nothing. What gives?
Roadie
236 Views
1 replies
0 likes
It was a **bleep** apple scan app debiting my account. Spotify is awesome. Sorry for the confusion.
It was a **bleep** apple scan app debiting my account. Spotify is awesome. Sorry for the confusion.
Spotify Star
613 Views
1 replies
0 likes
Hi; ı am a student.ı want to start student account and ı wrote my crdit cart info than you want to my student detail with sheerid. And you received payments.then ı sent my detail about student. You want to my credit cart detail again and again receiv...
Hi; ı am a student.ı want to start student account and ı wrote my crdit cart info than you want to my student detail with sheerid. And you received payments.then ı sent my detail about student. You...
Roadie
449 Views
3 replies
0 likes
Hi, i have had spotify premium for around 7 years (back from before it was a subscription model)However I logged into Spotify today and it would appear I no longer have premium, why? many thanksbennieboi20
Hi, i have had spotify premium for around 7 years (back from before it was a subscription model) However I logged into Spotify today and it would appear I no longer have premium, why? &nbs...
Roadie
1098 Views
1 replies
0 likes
I have already paid for a 1 year subscription for spotify. Suddenly I cannot access spotify anymore! I have only used my subscription for 1 month! My account clearly has a receipt telling me that I have already paid for the 1 year subscription. Thank...
I have already paid for a 1 year subscription for spotify. Suddenly I cannot access spotify anymore! I have only used my subscription for 1 month! My account clearly has a receipt telling me that I h...
Spotify Star
288 Views
1 replies
0 likes
I've moved to Australia and I want to change my billing to my Australian credit card. I however cannot do this since my details are still listed with my old country and for some reason I cannot find how to change my country to the new one. I only get...
I've moved to Australia and I want to change my billing to my Australian credit card. I however cannot do this since my details are still listed with my old country and for some reason I cannot find ...
Spotify Star
254 Views
1 replies
0 likes
Estou pagando esta **bleep** ha cinco meses sem conseguir uma solução . Quero meu dinheiro de volta ou abrirei processo.
Estou pagando esta **bleep** ha cinco meses sem conseguir uma solução . Quero meu dinheiro de volta ou abrirei processo.
Spotify Star
666 Views
1 replies
1 likes
Ok **bleep*- I have written you THREE times because even though I canceled my account, I was charged on April 8th, in the amount of 9.99- Have I received a refund? Absolutely not. Has anyone from your company even bothered to RESPOND? Absolutely not....
Ok **bleep*- I have written you THREE times because even though I canceled my account, I was charged on April 8th, in the amount of 9.99- Have I received a refund? Absolutely not. Has anyone from you...
Spotify
266 Views
1 replies
0 likes
Tengo el servicio Premium desde hace MUCHO tiempo y de repente me aparece el servicio "en pausa" sin poder siquiera escuchar una canción. Qué ocurrió? Qué puedo hacer? No me permite sign-out/sign-up tampoco.. Me estoy fastidiando durante todo este ti...
Tengo el servicio Premium desde hace MUCHO tiempo y de repente me aparece el servicio "en pausa" sin poder siquiera escuchar una canción. Qué ocurrió? Qué puedo hacer? No me permite sign-out/sign-up ...
Roadie
503 Views
2 replies
0 likes
Hi unfortunately i got some troubles, when i tried to pay the first Spotify month. I check the data, And they were fine, but after i pushed the button for create my premium account then on the screan jumps the sentence your payment had failed. Of cou...
Hi unfortunately i got some troubles, when i tried to pay the first Spotify month. I check the data, And they were fine, but after i pushed the button for create my premium account then on the s...
Spotify
516 Views
4 replies
0 likes
i’ve changed my membership from £10 to student discounted at £5 but am still being charged at £9.99?
i’ve changed my membership from £10 to student discounted at £5 but am still being charged at £9.99?
Roadie
326 Views
1 replies
0 likes
I just recently bought a $30 gift card from Safeway and i have typed the pin # and the number on the receipt but it is not working. Please help. Its kind of annoying
I just recently bought a $30 gift card from Safeway and i have typed the pin # and the number on the receipt but it is not working. Please help. Its kind of annoying
Roadie
213 Views
1 replies
0 likes
My payment could not be debited because I did not have enough money in the account. Do Spotify tries to withdraw the payment in a few days, Do I have to transfer it, or can I create a new account, because my premium account is no longer available. Th...
My payment could not be debited because I did not have enough money in the account. Do Spotify tries to withdraw the payment in a few days, Do I have to transfer it, or can I create a n...
Roadie
249 Views
1 replies
0 likes
Ayer en la tarde intente darme de alta en el servicio de spotify para universitarios, agregue mis datos y mi tarjeta pero al momento de ingresar mi universidad esta no aparecia en la lista, asi que decidi seguir luego con el formulario. Hoy por la ma...
Ayer en la tarde intente darme de alta en el servicio de spotify para universitarios, agregue mis datos y mi tarjeta pero al momento de ingresar mi universidad esta no aparecia en la lista, asi que d...
Roadie
1480 Views
1 replies
0 likes
I deleted my account 2 months ago canceld everything and they are still charging me.
I deleted my account 2 months ago canceld everything and they are still charging me.
Spotify Star
354 Views
1 replies
0 likes
Hey there - I’m having no problem with Spotify but I was wondering if I could find out when my Spotify Premium subscription started and ended for the last two months? I believe my mobile network charged me for a time period that I didn’t have access ...
Hey there - I’m having no problem with Spotify but I was wondering if I could find out when my Spotify Premium subscription started and ended for the last two months? I believe my mobile network char...
Roadie
1096 Views
1 replies
0 likes
I’m a student and have been paying 4.99 for over a year now and all of a sudden I’ve been charged 9.99?
I’m a student and have been paying 4.99 for over a year now and all of a sudden I’ve been charged 9.99?
Spotify Star
1002 Views
1 replies
0 likes
I bought one month witha visa and am trying to renew with mastercard. And the mastercard is not showing uo but my old visa is. Both are activated/confimed.
I bought one month witha visa and am trying to renew with mastercard. And the mastercard is not showing uo but my old visa is. Both are activated/confimed.
Roadie
429 Views
1 replies
0 likes
