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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129260 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
58183 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233904 Views
144 replies
13 likes
I deleted my account 2 months ago canceld everything and they are still charging me.
I deleted my account 2 months ago canceld everything and they are still charging me.
Spotify Star
354 Views
1 replies
0 likes
Hey there - I’m having no problem with Spotify but I was wondering if I could find out when my Spotify Premium subscription started and ended for the last two months? I believe my mobile network charged me for a time period that I didn’t have access ...
Hey there - I’m having no problem with Spotify but I was wondering if I could find out when my Spotify Premium subscription started and ended for the last two months? I believe my mobile network char...
Roadie
1097 Views
1 replies
0 likes
I’m a student and have been paying 4.99 for over a year now and all of a sudden I’ve been charged 9.99?
I’m a student and have been paying 4.99 for over a year now and all of a sudden I’ve been charged 9.99?
Spotify Star
1004 Views
1 replies
0 likes
I bought one month witha visa and am trying to renew with mastercard. And the mastercard is not showing uo but my old visa is. Both are activated/confimed.
I bought one month witha visa and am trying to renew with mastercard. And the mastercard is not showing uo but my old visa is. Both are activated/confimed.
Roadie
429 Views
1 replies
0 likes
I signed up for premium trial & then got a new computer. When I signed in, it says I have the free Spotify. I gave my cc # & now I'm freaked out that I can't find that acct if I choose to cancel.....or even to use it. I don't want my cc charged if I ...
I signed up for premium trial & then got a new computer. When I signed in, it says I have the free Spotify. I gave my cc # & now I'm freaked out that I can't find that acct if I c...
Spotify Star
262 Views
1 replies
0 likes
Premium hesabımı yenilemek veya tekrardan premium almak istediğim de ininal kart bilgilerimi yazıyorum lakin ödeme başarısız oldu diyor 3 4 gündür aynı hata yardım edin
Premium hesabımı yenilemek veya tekrardan premium almak istediğim de ininal kart bilgilerimi yazıyorum lakin ödeme başarısız oldu diyor 3 4 gündür aynı hata yardım edin
Casual Listener
56528 Views
31 replies
20 likes
I accepted the 30 day free trial on my phone, however, when i logged onto spotify on my computer today it said my free trial had ended. I checked on my phone and sure enough it also sai my trial had ended. I asked for 30 days not 7.
I accepted the 30 day free trial on my phone, however, when i logged onto spotify on my computer today it said my free trial had ended. I checked on my phone and sure enough it also sai my trial had ...
Roadie
222 Views
1 replies
0 likes
Looking at the contributions to date I am no Robinson Crusoe. My Premium upgrade has not worked. I still get adverts every 2 or 3 tracks. Is there anything I can do about it?I don't particulary want to spend hours reading old messages which just repe...
Looking at the contributions to date I am no Robinson Crusoe. My Premium upgrade has not worked. I still get adverts every 2 or 3 tracks. Is there anything I can do about it? I don't particulary wan...
Spotify Star
485 Views
1 replies
0 likes
I have seen over and over again to get told to change payment method. It always tells me to get premium. What I am saying is that it is unfair to waste money on just paying for to get Premium, when you bought a card to get Premium. When you're in the...
I have seen over and over again to get told to change payment method. It always tells me to get premium. What I am saying is that it is unfair to waste money on just paying for to get Premium, when y...
Roadie
266 Views
1 replies
0 likes
I live in the USA. Can I buy an Spotify e-gift card for someone who lives in Japan? Will they will be able to redeem it and use it in Japan? Please advise.
I live in the USA. Can I buy an Spotify e-gift card for someone who lives in Japan? Will they will be able to redeem it and use it in Japan? Please advise.
Roadie
489 Views
2 replies
0 likes
My trial period ended and my music is gone can I recover that once I pay for subscription???
My trial period ended and my music is gone can I recover that once I pay for subscription???
Spotify Star
269 Views
1 replies
0 likes
My subscription recently went from Premium to Free due to a canceled card. I have tried my new card along with multiple other cards (both matching the country of origin) and it will still not accept my payment. Card has been able to make other online...
My subscription recently went from Premium to Free due to a canceled card. I have tried my new card along with multiple other cards (both matching the country of origin) and it will still not accept ...
Casual Listener
978 Views
2 replies
0 likes
Hi, I would lie to change my payments settings for Icelandic card from Czech card, but for change payments settings, I have to change country, but it's not working, I cant open offer of countries...Thank you
Hi, I would lie to change my payments settings for Icelandic card from Czech card, but for change payments settings, I have to change country, but it's not working, I cant open offer of countr...
Spotify Star
286 Views
1 replies
0 likes
Hey fellas, I wanted to ask if it's possible to pay for family premium with my card with my American account, so I can share with my wife and several friends (who also have American accounts), but while living in Argentina. My primary account is set ...
Hey fellas, I wanted to ask if it's possible to pay for family premium with my card with my American account, so I can share with my wife and several friends (who also have American accounts), but wh...
Community Legend
5667 Views
2 replies
0 likes
Hi, I received a Hulu gift card and tired to redeem it on Hulu. I keep getting the error shown in attachment. "Sorry, we encountered an error. Please try again later." Is there a fix or a work around available for me to use this and still redeem it? ...
Hi, I received a Hulu gift card and tired to redeem it on Hulu. I keep getting the error shown in attachment. "Sorry, we encountered an error. Please try again later." Is there a fi...
Community Legend
988 Views
1 replies
0 likes
Hi; I have 4 invoices (4x99 SEK) that goes to my mastercard every month. I have changed to family membership instead. How do I get rid of all the links to my mastercard, where I can only see one attached invoice (99 SEK) to my account. Do each indivi...
Hi; I have 4 invoices (4x99 SEK) that goes to my mastercard every month. I have changed to family membership instead. How do I get rid of all the links to my mastercard, where I can only see...
Community Legend
247 Views
1 replies
0 likes
I thought the student discount is going to apply to high schools too so I tried but didn't finish with the SheerID, when I cancelled the payment it still charged my money twice, and got no premium either way.
I thought the student discount is going to apply to high schools too so I tried but didn't finish with the SheerID, when I cancelled the payment it still charged my money twice, and got no premium ei...
Spotify Star
296 Views
1 replies
0 likes
Accidentally used a 3 month voucher on a single account. Thought it would automatically go to 2 months or the equivalent of a family plan. Is it possible to convert it to the same amount of money in a balance so I can use it for a family plan or can ...
Accidentally used a 3 month voucher on a single account. Thought it would automatically go to 2 months or the equivalent of a family plan. Is it possible to convert it to the same amount of money in ...
Spotify Star
489 Views
1 replies
0 likes
I recently had my card stolen and have not been able to pay the subscription. I found out that I can not use PayPal for my student subscription nor is their a support number that I can contact. If there is any other way to pay my bill than using a ca...
I recently had my card stolen and have not been able to pay the subscription. I found out that I can not use PayPal for my student subscription nor is their a support number that I can contact. If th...
Community Legend
356 Views
1 replies
0 likes
Estou tentando comprar o premium via boleto bancário e não estou conseguindo. Aparece a mensagem de que há um erro no formulário, mas as informações estão todas corretas. Já tentei por outros navegadores e no e-mail que mandei disseram pra perguntar ...
Estou tentando comprar o premium via boleto bancário e não estou conseguindo. Aparece a mensagem de que há um erro no formulário, mas as informações estão todas corretas. Já tentei por outros navegad...
Spotify Star
266 Views
1 replies
0 likes
