Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 187254 Views
- 118 replies
- 12 likes
- 187254 Views
- 118 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 21206 Views
- 28 replies
- 4 likes
- 21206 Views
- 28 replies
- 4 likes
Superuser Contribution Why can't I use my Rogers promo? I never had spotify before.
There is suppose to be 6 months free promo when I signed up with Rogers. How ever when I enter the codes they tell me I already had it and can't use the promo. I have never had spotify before so I am not sure what else to do. I have contacted Rogers ...
- There is suppose to be 6 months free promo when I signed up with Rogers. How ever when I enter the codes they tell me I already had it and can't use the promo. I have never had spotify before so I am...
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- Regular
- 333 Views
- 3 replies
- 0 likes
- 333 Views
- 3 replies
- 0 likes
Code unreadable
I bought a premium card spotify but the location that has the code is unreadable. I have the activation code. Can you help me?
- I bought a premium card spotify but the location that has the code is unreadable. I have the activation code. Can you help me?
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- Spotify Star
- 367 Views
- 1 replies
- 0 likes
- 367 Views
- 1 replies
- 0 likes
Superuser Contribution No se envia invitacion de plan familiar
Envio la invitacion de plan familiar pero el correo no se envia
- Envio la invitacion de plan familiar pero el correo no se envia
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- Roadie
- 270 Views
- 1 replies
- 0 likes
- 270 Views
- 1 replies
- 0 likes
Superuser Contribution Charged $5.40 twice, yet my premium still hasn’t started.
I was charged $5.40 twice by Spotify 2 days ago, yet my premium membership still hasn’t started? I’m kind of freaking out because there’s really no customer support for Spotify... are they just going to take my money?
- I was charged $5.40 twice by Spotify 2 days ago, yet my premium membership still hasn’t started? I’m kind of freaking out because there’s really no customer support for Spotify... are they just going...
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- Roadie
- 487 Views
- 1 replies
- 0 likes
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No Premium
- 487 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Assinatura Premium
I was logged into spotify by facebook. I went to make the registration for the premium and requested several information, when I finished and sent the document of purchase of the college, I went in my profile and this signature did not appear in the ...
- I was logged into spotify by facebook. I went to make the registration for the premium and requested several information, when I finished and sent the document of purchase of the college, I went in m...
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- Roadie
- 289 Views
- 1 replies
- 0 likes
- 289 Views
- 1 replies
- 0 likes
Superuser Contribution Recently started the premium trial, charged my paypal, want my money back.
Hey. Recently, about 2 days ago I started the spotify premium trial. I didn't expect it to charge me right away which aggrovates me. It's not that I don't have the money, it's like I wanted my free month and was going to continue paying afterwards. I...
- Hey. Recently, about 2 days ago I started the spotify premium trial. I didn't expect it to charge me right away which aggrovates me. It's not that I don't have the money, it's like I wanted my free m...
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- Roadie
- 254 Views
- 1 replies
- 0 likes
- 254 Views
- 1 replies
- 0 likes
Superuser Contribution Double payment in march
Hi You are charging me twice for family premium in march, one payment EUR 14.99 on 4th march and then again 14.99 EUR on 13th march .How can this be corrected ? In your solutions you say i might have subscribted twice, how can i see if i have done so...
- Hi You are charging me twice for family premium in march, one payment EUR 14.99 on 4th march and then again 14.99 EUR on 13th march . How can this be corrected ? In your solutions you say i...
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- Roadie
- 278 Views
- 1 replies
- 0 likes
- 278 Views
- 1 replies
- 0 likes
Superuser Contribution Debo de tener dinero en la tarjeta para aprovechar los meses gratis?
Queria saber si para aprovechar la promocion de los 2 meses gratis necesito tener una cantidad de dinero para que se me aplique ya que tengo poco dinero y cuando pongo la tarjeta me la rechaza
- Queria saber si para aprovechar la promocion de los 2 meses gratis necesito tener una cantidad de dinero para que se me aplique ya que tengo poco dinero y cuando pongo la tarjeta me la rechaza
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- Roadie
- 1318 Views
- 1 replies
- 0 likes
- 1318 Views
- 1 replies
- 0 likes
Superuser Contribution Country change in order to update payment details
Hi! I’m living in Mexico for 2 years and I can’t find a way to change the country info from Spain to Mexico. I want to change the credit card to a mexican one and it doesn’t let me cause it doesn’t match with the country info (Spain). My account deta...
- Hi! I’m living in Mexico for 2 years and I can’t find a way to change the country info from Spain to Mexico. I want to change the credit card to a mexican one and it doesn’t let me cause it doesn’t m...
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- Roadie
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Superuser Contribution Cobro doble premium estudiante
Hola. El dia de hoy, 20 de Marzo, realice el proceso de suscripcion para Premium Estudiantes y al ver mi cuenta bancaria, se realizaron dos cobros por el mismo valor de la suscripcion, pero aun no esta disponible la opcion Premium en mi cuenta. Quisi...
- Hola. El dia de hoy, 20 de Marzo, realice el proceso de suscripcion para Premium Estudiantes y al ver mi cuenta bancaria, se realizaron dos cobros por el mismo valor de la suscripcion, pero aun no es...
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- Roadie
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Superuser Contribution 2 kere odeme isteme
Hesabim dogurlandi diye mesaj geliyor ama hala free olarak gozukyor bu sorunu gidermenizi rica ediyorum daha oncede yazmistim, geri yanit almadim, resmen kandirmaca bu nedir ya , ne bicim sistem bu spotify dan soguma sebebi bildigin
- Hesabim dogurlandi diye mesaj geliyor ama hala free olarak gozukyor bu sorunu gidermenizi rica ediyorum daha oncede yazmistim, geri yanit almadim, resmen kandirmaca bu nedir ya , ne bicim sistem bu s...
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- Roadie
- 243 Views
- 1 replies
- 0 likes
- 243 Views
- 1 replies
- 0 likes
Superuser Contribution detail pembayaran tidak dapat diperbarui menggunakan pulsa
Saya berlangganan premium menggunakan pulsa Tri selama lebih dari setahun tetapi kali. Setiap kali muncul 'detail pembayaran tidak dapat diberarui', saya dapat memperbarui menggunakan pulsa. Sekarang, halaman memperbarui detail pembayaran tidak memil...
- Saya berlangganan premium menggunakan pulsa Tri selama lebih dari setahun tetapi kali. Setiap kali muncul 'detail pembayaran tidak dapat diberarui', saya dapat memperbarui menggunakan pulsa. Sekarang...
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- Roadie
- 296 Views
- 1 replies
- 0 likes
- 296 Views
- 1 replies
- 0 likes
Superuser Contribution Cant get premium using paymaya as an option for payment
I am a student that would like to upgrade my account to premium. But it seems paymaya isnt working i loaded 200 pesos for this but still i cant get premium account. I have messaged already the paymaya cares but unfortunately i cant get any response a...
- I am a student that would like to upgrade my account to premium. But it seems paymaya isnt working i loaded 200 pesos for this but still i cant get premium account. I have messaged already the paymay...
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- Roadie
- 1545 Views
- 1 replies
- 0 likes
- 1545 Views
- 1 replies
- 0 likes
Superuser Contribution create user for my son
trying to add a new acount for my son an paying with my paypal acount i am geting this message from paypal Hi, Michael! Information from Spotify Limited30 day of recurring Spotify Premium how do i go to premium on the second user? ThanksMichael
- trying to add a new acount for my son an paying with my paypal acount i am geting this message from paypal Hi, Michael! Information from Spotify Limited 30 day of recurring...
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- Roadie
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Superuser Contribution Doppio addebito Spotify 9,90
Salve, chiedo aiuto perche ho ricevuto il pagamento di premium due volte nel giro di una settimana, e non riesco a capire quale account e avvenuto il pagamento, e penso che sia piu di uno!
- Salve, chiedo aiuto perche ho ricevuto il pagamento di premium due volte nel giro di una settimana, e non riesco a capire quale account e avvenuto il pagamento, e penso che sia piu di uno!
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- Roadie
- 754 Views
- 1 replies
- 0 likes
- 754 Views
- 1 replies
- 0 likes
Superuser Contribution Move Subscription from Facebook to a Spotify account
Hello!! I have a premium subscription connected with my Facebook account.My question is, is it possible to move the subsrcirption to a Spotify account in case I want to delete my Facebook account? Thanks!
- Hello!! I have a premium subscription connected with my Facebook account. My question is, is it possible to move the subsrcirption to a Spotify account in case I want to delete my Facebook ...
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- Roadie
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
Superuser Contribution Realizaron dos cargos y recibo correo que no he pagado
Checo mi recibo y aparece mi pago de febrero, hace 5 dias realizan 2 cargos a otra tarjeta que no tenia registrada y recibo un correo donde va a cancelar mi servicio porque no han recibido mi pago, donde puedo comunicarme para aclarar esta situacion?
- Checo mi recibo y aparece mi pago de febrero, hace 5 dias realizan 2 cargos a otra tarjeta que no tenia registrada y recibo un correo donde va a cancelar mi servicio porque no han recibido mi pago, d...
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- Roadie
- 236 Views
- 1 replies
- 0 likes
- 236 Views
- 1 replies
- 0 likes
Superuser Contribution Realizaron el cargo a mi tarjeta pero no tengo premium aún.
Buenas tardes, el pasado 30 de Marzo realicé el pago de mi cuenta de spotify con la oferta para estudiantes por un monto de $50.00. Se realizó el cargo a mi tarjeta de débito y aún no se ha actualizado mi cuenta a Premium. Anexo las fotos. Favor de a...
- Buenas tardes, el pasado 30 de Marzo realicé el pago de mi cuenta de spotify con la oferta para estudiantes por un monto de $50.00. Se realizó el cargo a mi tarjeta de débito y aún no se ha actualiza...
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- Roadie
- 226 Views
- 1 replies
- 0 likes
- 226 Views
- 1 replies
- 0 likes
Superuser Contribution Switched from Student to Family and have 2 charges on account
I was using a student premium account and switched to the family plan, after the card expired and I put in a new one for the family I have to charges, 1 for 9.99 and the other for 14.99 how do I get so that I'm only using the family account and I don...
- I was using a student premium account and switched to the family plan, after the card expired and I put in a new one for the family I have to charges, 1 for 9.99 and the other for 14.99 how do I get ...
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- Roadie
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Superuser Contribution Switch premium to family plan charge
Hi, I have a premium account I just payed on March 15th (20.00 PEN). Question is: if I switch (right now) to a family plan that cost around 30 PEN, will Spotify charge me those 30 PEN (aditional to the recent 20 PEN charge= total 50) or just the diff...
- Hi, I have a premium account I just payed on March 15th (20.00 PEN). Question is: if I switch (right now) to a family plan that cost around 30 PEN, will Spotify charge me those 30 PEN (aditional to t...
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- Roadie
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes