Announcements

Student premium

Reply
Highlighted

Student premium

user-removed
Not applicable

I cancelled my subscription to student premium on an account because I forgot my login details for my phone (cancelled it on laptop) and so I made a new account and tried to get student premium on it but it won’t let me because it says my discount is still being used. 

How do I solve this?

1 Reply
Highlighted

Re: Student premium

Community Legend

Hey @user-removed, welcome to the community!

I would suggest you to contact the Spotify Support.

 

To contact support, please fill out the online contact form. If, for whatever reason you would prefer not to, or you cannot use the form, support can also be reached on twitter by reaching out to @SpotifyCares, or on Facebook by sending a message to the Spotify Cares Facebook page.
Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

 

Hope this helps 🙂

SUGGESTED POSTS