Help Wizard

Step 1


Payment Method Change

Payment Method Change

I need to enter new credit card details but it won't accept the expiration month. I select the correct number but it will not accept. What do I do? I have already unsubscribed and attempted to resubscribe. It still wont accept the expiration month.

1 Reply

Hey @laurelschwarz, welcome to the community!


Let's first make sure the card you're trying to use meets the requirements on the attached picture. You may need to contact your bank to make sure it does.


Once you're sure about it, try clearing your browser's cache and cookies or using an incognito window to resubscribe.


All the best.

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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