Payment Problem

[lenabia]

I just upgraded my account with mobile payment. I was paid, but my account was not premium.

[lenabia]

By the way, it was not a free trial.

[Brunelicia]

Hey @lenabia ,

Thanks for reaching out.

If you paid for the subscription, but you can't use the Premium features, please follow the steps in this article.

Let me know how it goes and I'll be here to help you!