Announcements

Help Wizard

Step 1

NEXT STEP

Payment changing date

Payment changing date

Hello,  

I have premium account and my account recipent will change 29.06.2017 from 9.99TL to 13.99 TL. (TL=TURKISH LIRA)

I checked my invoices list and I see this month  (29.05.2017)I paid 13.99TL. This amount is wrong for this month payment.

thank you.

Reply
1 Reply

Hey @sinemmozbay, the cavalry's here!

 

When you upgrade to deals from regular Premium, any remaining time you've already paid for is converted to the bundle pricing. This may change your next payment date. You can check your billing on your subscription page.
 
If this isn't looking correct, we'd recommend getting in contact with us directly via email, or by tweeting our support handle. We'll be able to help you out further and take a look under the hood.
 
Hope this helps!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random