Payment fail

[Eugen01]

Hello there, I am writing you today hoping that I will finally be able to get Spotify Premium. So, I'm a Romanian student. Every time I try to pay for premium, it just keeps telling me to try again, even though my credit card details are corect and my bank account has enough money for thr payment. Since the basic help from the App didn't really help me, I hope that I will get some help here. Thank you!

[beachdevo25]

Here is a link to the spotify contact page 

https://accounts.spotify.com/en_US/login?continue=http:%2F%2Fsupport.spotify.com%2Fus%2Fcontact-spot...

[Alfredo]

Hey @Eugen01, welcome to the community!

Thanks for reaching out to us.

If your payment isn't going through, please make sure your card meets the requirements on the picture attached at the end of the post. You may need to contact your bank to make sure it does.

If you're sure the card meets all the requirements, try clearing your browser's cache and cookies or using an incognito window to purchase the subscription.

Let me know how it goes.