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Payment issue

Payment issue

I accidentally chose the wrong plan. And i payd for Premium and Stydent. How can i cancel Student and return money?

 

 

Thank you! 

Безымянный.jpg
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1 Reply

Hey @byllibob.

Thanks for coming to the Community!

Sorry to hear. Don't worry, we'd recommend checking out this article:
https://support.spotify.com/account_payment_help/payment_help/why-am-i-being-charged/ under 'Signed up but the charges don’t seem right?' > 'I’ve been charged double (or more) in the same month.'.

It looks like one of these charges might be a Pending charge, as a charge for a different amount follows the previous one 🙂

Let us know how you get on after checking the steps in that link!
We'll still be here to help if you need us.

Thanks,

/M

 

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