Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Hey guys .I have been logged in to an account for a very long time.Right now I have premium on this account and every month im being charged .Unfortunately i lost track of the information or the email that i registered with .This means that I cant lo...
Hi Spotify, i'm one of the Spotify subscriber from Malaysia. I had recieved your email notification on the monthly payment failure and request me to update my payment method. Yes, it is because of my credit card issue. The main objective here I would...
Hi. Can someone tell me why my Premium trial period is only for 7 days when the promotion is for 30 days? How can I change this to a 30 day trial as advertised?
Has this happened to anyone else and what did you do?
Preciso renovar minha assinatura, todavia a opcao de pagar no boleto bancario sumiu.Como proceder? Considerando que nao tenho cartao de credito.
e tratado de liriar con este problema pero ya me canse ,fui usuaria de spotify por mucho tiempo e gastado mas de $1000 pagando primiun ,en diciembre 20 2018 perdi mi apartamento en un incendio deje de pagar por 2 meses pues cancele mis tarjetas por m...
Account ran just fine for a few days after the gift card was redeemed. Now, the account is completely paused as if that payment was never made. Most recent receipt confirms the payment. Please help!
Hola buen dia, pague con mi tarjeta de debito la suscripcion a premium estudiantes y me comentaron que me llegaria un correo de confirmacion de los datos que aprueba no que estoy estudiando, pero no me enviaron nada ni a mi correo no deseado y Ya me ...
Ya hace unas horas lo mande y no me llega nada
hola spotify ya pague el premium por un mes en oxxo pero aun no se activa mi premium como le puedo hacer para que se active?gracias!
I have been paying for premium for some time now. I have a recent bank statement for this month of premium. After the most recent update all of my devices got logged off. I finally figured out how to log back on, (using email now and not username)but...
In the account subscribtion view I'm asked to change my payment information by selecting 'update' ... when I press that nothing happens ... do anyone else have the same problem? Thanks!
Hi there, I've recently added a gift card to my account to add 3 months subscription but I am repeatedly getting notices to say my payment has failed and I do not have a premium sub. Anyone know why??
Hi ! Spotify just released in Romania and Family Plan is not available when will it be available for us to buy ?
Hey, so I live in Israel and recently we are finally got Spotify! YayyyyyAnd I want the premium subscription, and I'm Trying to pay with my visa credit card, which I buy with on eBay and other online stores, and it says that I need to change my payin...
Hi Spotify,I just signed up to the 60 day free trial for the premium subscription and it has only given be 7 days.The receipt states that it expires on the 21 March 2018 and I just signed up today (14 March 2018). It is meant to expire on the 13 May ...
I subscribed for one year at $99 when there was the promotion, but now I want to switch to the Family Plan. Is it possible? How is that going to work?
i have been doing this for the past two months, using globe as my means of payment where i will load 140 because the regular spotify fee is 129 + the 15% vat, but as i am trying to renew my payment through mobile, it keeps saying: "It appears that yo...
Hey, so my premium ran out today so I thought that I would check out the student discount to see I I was eligible to get the 50% off, so I put in My card details and it said that I wouldn't be charged until confirmed that I was under a listed school,...
How can I add other members? I didn't even send them an invite.