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Payment issues

Payment issues

I payed my subscription for Spotify premium today, but I payed in cash in a verified store, and I have the voucher to demonstrate I payed for the service and it happens to appear like a free account.

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Hey @Mariacruzlo, welcome to the Community!

 

What country are you in? Also, what payment method did you use when signing up for Premium? Lastly, how long ago did you pay for in store?

 

We'll see what we can suggest once we have this info.

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