Payment issues

[Rayman12]

So I've been with spotify for awhile, and I'm in college, you guys took me off of the student subscription and charged me regular, then making me pay again both the 9.99 and 4.99 for the service, so I'm basically getting charged twice now 

[Billy-J]

Hey @Rayman12, and welcome to the community.

Hope you're doing well! 

Could you make sure that you aren't paying for both accounts? You can find both accounts by checking out this guide?

Let me know how this goes 🙂 

[Harneet]

maybe you have created another account.. try looking for it and then cancel it