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Payment method not working

Solved!

Payment method not working

 

Plan

Free

Country

 Malaysia

Device

OnePlus 2

Operating System

 Android

 

My Question or Issue

 Tried to make a purchase for 3 months premium subscription for RM 2 but it says that my card can't be accepted . Tried with other cards both debit and credit but still getting the same problem .

Screenshot_20180602-051117~2.png
Reply

Accepted Solutions
Marked as solution

Hey @khir2077,

Please make sure your card meets all the requirements to purchase Spotify Premium.

 

Card_Problems_Twitter.png

 

Also you should take a look at this support site, follow the troubleshooting there, and try a different payment method as a last resource.

 

Have a nice day!

LK608

View solution in original post

1 Reply
Marked as solution

Hey @khir2077,

Please make sure your card meets all the requirements to purchase Spotify Premium.

 

Card_Problems_Twitter.png

 

Also you should take a look at this support site, follow the troubleshooting there, and try a different payment method as a last resource.

 

Have a nice day!

LK608

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