Payment plan will not update

[emkowalski]

Since I got a new credit card, spotify has been emailing me to update my payment information. When I go to hit update for changing my credit card info, nothing happens no matter how many times I click it. I try almost every day with no luck. 

[ab-995]

Hello emkowalski, 

Try this link here. hopefully this helps if not feel free to hit me back and ill try to come up with something else. Thanks!

[zonaik]

Hi, I'm having the same problem and its not working for me either. When I click "change or cancel" the only option I get is to cancel my premium subscription. And when I press "update" it refreshes the page. 

[Shaunous]

Hi, I've tried following the steps that you have linked to but the page only refreshes. 

Is there any other way for me to update my payment method? 

TIA

[emkowalski]

I did a chat with someone who works for Spotify and they suggested to unsubscribe and resubscribe. That way you can put in your new card info. It was so easy.  I didn’t lose any of my music luckily but i am a part of the college student plan that has Hulu and i did lose my Hulu info which wasn’t a big deal