Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 116204 Views
- 73 replies
- 10 likes
- 116204 Views
- 73 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14055 Views
- 27 replies
- 2 likes
- 14055 Views
- 27 replies
- 2 likes
Charged 2 times.
I don't know why but I was charged twice once of january 11 and again on febuary 5 technically thats twice a month it should be once every month not twice every month so why?
- I don't know why but I was charged twice once of january 11 and again on febuary 5 technically thats twice a month it should be once every month not twice every month so why?
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- Community Legend
- 274 Views
- 1 replies
- 0 likes
- 274 Views
- 1 replies
- 0 likes
Charged twice every month
I’m currently getting charged twice for Spotify - once a month through Apple and once through Spotify? Can someone please advise?
- I’m currently getting charged twice for Spotify - once a month through Apple and once through Spotify? Can someone please advise?
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- Community Legend
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
6 month fre trial from service provider
Dear Spotify Premuim users,I recieved 6 months free from my cell phone provider. I already have an account and dont want to lose my playlists. How do I add the 6months free to my account? any ideas? anyone from spotify can you help?
- Dear Spotify Premuim users, I recieved 6 months free from my cell phone provider. I already have an account and dont want to lose my playlists. How do I add the 6months free to my account? any ideas...
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- Spotify Star
- 260 Views
- 1 replies
- 1 likes
- 260 Views
- 1 replies
- 1 likes
Solved!! Trial plan
How do i cancel the 7 day trial, will it charge me if i dont cancel it, how do i end it pls answer i am freaking out
- How do i cancel the 7 day trial, will it charge me if i dont cancel it, how do i end it pls answer i am freaking out
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- Casual Listener
- 630 Views
- 2 replies
- 0 likes
- 630 Views
- 2 replies
- 0 likes
Premium 30-day-trial
Its saying I have already had a trial when I know I have never used Spotify before
- Its saying I have already had a trial when I know I have never used Spotify before
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- Spotify Star
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Subscribed in one country but no longer live there!
Hello! I registered for Spotify 6 years ago in Sweden. I no longer live there and the credit card is expiring. What can I do to keep my premium subscription????? Please help!Many thanks
- Hello! I registered for Spotify 6 years ago in Sweden. I no longer live there and the credit card is expiring. What can I do to keep my premium subscription????? Please help! Many ...
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- Spotify Star
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Solved!! Upgrade to premium not possible
Hey there everybody,I've been trying to upgrade my account to premium for quite a while, it doesn't work. Any time I try to pay with paypal, I'm returned to the spotify-webside. Sometimes there is a text, saying my spotify-account-country doesn't fit...
- Hey there everybody, I've been trying to upgrade my account to premium for quite a while, it doesn't work. Any time I try to pay with paypal, I'm returned to the spotify-webside. Sometimes there is ...
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- Spotify Star
- 1125 Views
- 4 replies
- 0 likes
- 1125 Views
- 4 replies
- 0 likes
Why am I not eligible for free 60 day valentine's day promotion??? Doesn't makes sense.
Why am I not eligible for free 60 day Valentines day promotion???
- Why am I not eligible for free 60 day Valentines day promotion???
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- Spotify Star
- 412 Views
- 1 replies
- 0 likes
- 412 Views
- 1 replies
- 0 likes
Student Discount problems.
So I'm trying to subscribe for the student discount but it says I'm not eligble when I should be since this is my second semester in a row this year. I'm not entirely sure what the issue is, but I feel as if because I graduted from high school in 3 y...
- So I'm trying to subscribe for the student discount but it says I'm not eligble when I should be since this is my second semester in a row this year. I'm not entirely sure what the issue is, but I fe...
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- Casual Listener
- 262 Views
- 1 replies
- 0 likes
- 262 Views
- 1 replies
- 0 likes
Can I keep downloaded songs after my premium trial period ends?
After my 30 day Premium trial, will the songs I've downloaded during this time disappear?
- After my 30 day Premium trial, will the songs I've downloaded during this time disappear?
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- Casual Listener
- 2273 Views
- 3 replies
- 0 likes
- 2273 Views
- 3 replies
- 0 likes
Payment failed. Try again, or use a different payment method.
I try 4 different cards. But i cant refresh my family premium . Please help me .
- I try 4 different cards. But i cant refresh my family premium . Please help me .
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- Regular
- 1113 Views
- 4 replies
- 0 likes
- 1113 Views
- 4 replies
- 0 likes
Cancel my account
How do I cancel my account?
- How do I cancel my account?
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- Spotify Star
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Country/credit card apparent mismatch (not true)
I have to update my payment details due to my original credit card being blocked. However, when I try to include a different credit card details, it just says that there is a mismatch between the country and the credit card, which is not correct sinc...
- I have to update my payment details due to my original credit card being blocked. However, when I try to include a different credit card details, it just says that there is a mismatch between the cou...
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- Community Legend
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Premium payment
Hi Guys, so i upgraded to premium two days ago and paid 0,01 ct. But now spotify took another 0,01ct from me. I don’t mean to he cheap. I honestly could’nt care less about the 0,01 ct but i’m just worried this is gonna happen again. And also next mon...
- Hi Guys, so i upgraded to premium two days ago and paid 0,01 ct. But now spotify took another 0,01ct from me. I don’t mean to he cheap. I honestly could’nt care less about the 0,01 ct but i’m just wo...
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- Spotify Star
- 507 Views
- 1 replies
- 0 likes
- 507 Views
- 1 replies
- 0 likes
Aus dem Family Abo geworfen worden
Heute bekam meine Tochter eine E-Mail, dass Ihre Adresse nicht mit unserer uebereinstimmt und sie downgegradet wird auf Free. Ich sehe nirgendwo einen Button mit Spotify Ruecksprache zu halten. Bei den anderen Kindern funktioniert es weiter. Sie hat ...
- Heute bekam meine Tochter eine E-Mail, dass Ihre Adresse nicht mit unserer uebereinstimmt und sie downgegradet wird auf Free. Ich sehe nirgendwo einen Button mit Spotify Ruecksprache zu halten. Bei d...
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- Spotify Star
- 323 Views
- 1 replies
- 0 likes
- 323 Views
- 1 replies
- 0 likes
Solved!! Leaving in Belgium but with a French MasterCard, can't subscribe for premium!
I'm a French leaving in Belgium, and I only have a French master card. Paypal doesn't work anymore, they say that my facebook is Belgium country but it is not true!How can I do?
- I'm a French leaving in Belgium, and I only have a French master card. Paypal doesn't work anymore, they say that my facebook is Belgium country but it is not true! How can I do?
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- Not applicable
- 516 Views
- 2 replies
- 0 likes
- 516 Views
- 2 replies
- 0 likes
Superuser Contribution cannot payment
I try to change payment from paypal to credit card and it's not working.After I try to logout - login many time. Right now I cannot subscribe premium option anymore.
- I try to change payment from paypal to credit card and it's not working. After I try to logout - login many time. Right now I cannot subscribe premium option anymore.
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- Roadie
- 279 Views
- 1 replies
- 0 likes
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Desktop
- 279 Views
- 1 replies
- 0 likes
30Days trial problem with premium
HiI just took the offer 30days free trial where i had also to pay in upfront when the 30day offer ends. Now they say my premium acc ends in 3 months which i also payed for, but where are the 30days for free? shouldnt be ending in 3 months plus with t...
- Hi I just took the offer 30days free trial where i had also to pay in upfront when the 30day offer ends. Now they say my premium acc ends in 3 months which i also payed for, but where are the 30days...
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
no puedo pagar con mi tarjeta de debito
hola buenas tardes no me genera el pago con mi tarjeta de debito en mi cuenta familiar espero pronta respuesta ya que la necesito
- hola buenas tardes no me genera el pago con mi tarjeta de debito en mi cuenta familiar espero pronta respuesta ya que la necesito
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- Newbie
- 837 Views
- 1 replies
- 1 likes
- 837 Views
- 1 replies
- 1 likes
Can't activate Spotify Premium via PayPal
Hello, can you guys help me? I have PayPal account with my credit card, but after i submit my PayPal account for Spotify Premium, i see something like this and my account doesn't activate Premium, screenshot attached below.Thanks for your time.
- Hello, can you guys help me? I have PayPal account with my credit card, but after i submit my PayPal account for Spotify Premium, i see something like this and my account doesn't activate Premium, sc...
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- Casual Listener
- 220 Views
- 2 replies
- 0 likes
- 220 Views
- 2 replies
- 0 likes