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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132069 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66471 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
248589 Views
152 replies
13 likes
I renewed spotify premium on my account through ps4 last night and my phone says i have a free account
I renewed spotify premium on my account through ps4 last night and my phone says i have a free account
Casual Listener
662 Views
6 replies
0 likes
hi when will spotify try second time my pqyment method after one fail? it keeps yelling with red banner at me... i just havent had money on this account and i dont want to update my payment method as it is all the time valid ...
hi when will spotify try second time my pqyment method after one fail? it keeps yelling with red banner at me... i just havent had money on this account and i dont want to ...
Regular
260 Views
1 replies
0 likes
I purchased the Christmas deal 3 months ago. It said I needed to cancel premium yesterday or I would be charged for it monthly. I cancelled it 2 days before just in case. I went under account, subscriptions, and then I went to click cancel but it sai...
I purchased the Christmas deal 3 months ago. It said I needed to cancel premium yesterday or I would be charged for it monthly. I cancelled it 2 days before just in case. I went under account, subscr...
Gig Goer
272 Views
1 replies
0 likes
I've been using my Echo with my Spotify premium account for sometime and it all worked great except that if I wanted to use my spotify account on the Echo and another device at the same time it was a no go. I decided to upgrade to family so that my E...
I've been using my Echo with my Spotify premium account for sometime and it all worked great except that if I wanted to use my spotify account on the Echo and another device at the same time it was a...
Casual Listener
439 Views
1 replies
1 likes
There is no contact for Spotify ? I have been charged twice this month one of the charges should not be there how my supposed to get this money back this is unfair I should be able to resolve this issue anybody have any ideas
There is no contact for Spotify ? I have been charged twice this month one of the charges should not be there how my supposed to get this money back this is unfair I should be able to res...
Community Legend
311 Views
1 replies
0 likes
Just signed up for the 60 day free trail offer , took my credit card details but only got 7 day trail pkease fix up my account for the 60 day trial offer
Just signed up for the 60 day free trail offer , took my credit card details but only got 7 day trail pkease fix up my account for the 60 day trial offer
298 Views
0 replies
0 likes
Hi, I just want to ask. I have a Spotify Premium for Family Subscription. I constantly paying for it every month via master card and it automatically deducted to my account. However, every time our subscription is renewed, my family members suddenly ...
Hi, I just want to ask. I have a Spotify Premium for Family Subscription. I constantly paying for it every month via master card and it automatically deducted to my account. However, every time...
Casual Listener
408 Views
2 replies
0 likes
Hello, I have been charged for Spotify premium each month when I have never had access to the premium! I signed up to a 3 month free trial and then when this ran out my Spotify would not let me continue as usual, despite, taking money out of my accou...
Hello, I have been charged for Spotify premium each month when I have never had access to the premium! I signed up to a 3 month free trial and then when this ran out my Spotify would n...
Roadie
380 Views
1 replies
0 likes
Boa noite, gostaria de saber como fazer pra cancelar a assinatura de uma pessoa a qual utilizou meu cartao de credito, porem se nega a cancelar e esta enfrentando problemas para pagar a mensalidade. Eu infelizmente nao tenho acesso a conta desta pess...
Boa noite, gostaria de saber como fazer pra cancelar a assinatura de uma pessoa a qual utilizou meu cartao de credito, porem se nega a cancelar e esta enfrentando problemas para pagar a mensalidade. ...
Roadie
12700 Views
1 replies
1 likes
Hi, I woke up this morning to find that my bank account was charged the premium spotify service fee of $119.88. I've already started the fraud process with my bank but would like to make sure it doesn't happen again and that whoever used it is unable...
Hi, I woke up this morning to find that my bank account was charged the premium spotify service fee of $119.88. I've already started the fraud process with my bank but would like to make sur...
Roadie
338 Views
1 replies
0 likes
Seriously, what is going on here spotify? If anyone is reading this that works there, can you please help. I'm a premium spotify subscriber and have been for years. I moved to the USA and now my bank card in the UK that originally subscribed has no m...
Seriously, what is going on here spotify? If anyone is reading this that works there, can you please help. I'm a premium spotify subscriber and have been for years. I moved to the USA and now my...
Roadie
321 Views
1 replies
0 likes
Ontem adiquiri o premium e fiz a solicitacao para mudar a conta para premium de estudante. Ja tinham cobrado os 16,90 da conta premium, e quando fiz a solicitacao cobraram mais 10 reais no meu cartao, deram um prazo de 2 dias para responder se minha ...
Ontem adiquiri o premium e fiz a solicitacao para mudar a conta para premium de estudante. Ja tinham cobrado os 16,90 da conta premium, e quando fiz a solicitacao cobraram mais 10 reais no meu cartao...
Roadie
321 Views
1 replies
0 likes
Ola spotify, faz mais de 1 mes que eu paguei o plano anual usando cartao de credito, eu fiz o pagamento com um cartao brasileiro, mas eu estava em israel, onde nao existe spotify, nao sei se e por esse motivo, mas ate agora nao consigo acessar meu pr...
Ola spotify, faz mais de 1 mes que eu paguei o plano anual usando cartao de credito, eu fiz o pagamento com um cartao brasileiro, mas eu estava em israel, onde nao existe spotify, nao sei se e por es...
Roadie
348 Views
1 replies
0 likes
I was billed 3 days ago for a month of premium on my one-person account but I want to upgrade to a family plan. Will I be charged an additional $15 on top of the $10 I've already paid this month? Should I wait for my premium for this month to "run ou...
I was billed 3 days ago for a month of premium on my one-person account but I want to upgrade to a family plan. Will I be charged an additional $15 on top of the $10 I've already paid this month? Sho...
Newbie
259 Views
1 replies
0 likes
I was charged $119.88 today and I have never had a Spotify account, not even a free trial. I need this charge refunded immediately.
I was charged $119.88 today and I have never had a Spotify account, not even a free trial. I need this charge refunded immediately.
Casual Listener
248 Views
1 replies
0 likes
Hello Spotify Community. I have a question. Currently, I still have ongoing premium subscription. And I want to switch to Family Plan Subscription. Do I need to wait until my premium expire then I can buy? Or I can buy it before it expire? Thanks
Hello Spotify Community. I have a question. Currently, I still have ongoing premium subscription. And I want to switch to Family Plan Subscription. Do I need to wait until my premium expire ...
Community Legend
395 Views
1 replies
0 likes
Hey guys .I have been logged in to an account for a very long time.Right now I have premium on this account and every month im being charged .Unfortunately i lost track of the information or the email that i registered with .This means that I cant lo...
Hey guys . I have been logged in to an account for a very long time. Right now I have premium on this account and every month im being charged . Unfortunately i lost track of the information or th...
Community Legend
277 Views
1 replies
0 likes
Hi Spotify, i'm one of the Spotify subscriber from Malaysia. I had recieved your email notification on the monthly payment failure and request me to update my payment method. Yes, it is because of my credit card issue. The main objective here I would...
Hi Spotify, i'm one of the Spotify subscriber from Malaysia. I had recieved your email notification on the monthly payment failure and request me to update my payment method. ...
Not applicable
571 Views
1 replies
0 likes
Hi. Can someone tell me why my Premium trial period is only for 7 days when the promotion is for 30 days? How can I change this to a 30 day trial as advertised?
Hi. Can someone tell me why my Premium trial period is only for 7 days when the promotion is for 30 days? How can I change this to a 30 day trial as advertised?
Regular
501 Views
3 replies
0 likes
Has this happened to anyone else and what did you do?
Has this happened to anyone else and what did you do?
Regular
370 Views
3 replies
0 likes
