Payment

[dygucndemir]

Plan

Premium

Country

Turkey

My Question or Issue

They withdraw money from my account 2 times in a month. How can I fix it and take my money back? 

[Elena]

Hey there @dygucndemir!

Welcome to the Community and thanks for getting in touch with us. We'll gladly help you solve this.

Can you start by taking a look at your Receipts page? If you don't see any extra payment there, it means that you might be paying for 2 different accounts.

Take a look at this page under ''Do you have more than one Premium account?'' to see what you can do to locate your second account. 

Keep us posted on how it goes and let us know if you have any further questions.