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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68815 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133487 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70271 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
253589 Views
155 replies
13 likes
PlanPremiumCountry - US My Question or IssueI was charged sales tax this month for the first time since beginning my Premium subscription. When I researched I found the following. Why am I being charged sales tax for Spotify's marketing/promotional a...
Plan Premium Country - US My Question or Issue I was charged sales tax this month for the first time since beginning my Premium subscription. When I researched I found the followi...
Casual Listener
595 Views
3 replies
0 likes
If I subscribe to Spotify duo, can the person I invite keep their existing account?
If I subscribe to Spotify duo, can the person I invite keep their existing account?
Community Legend
747 Views
2 replies
2 likes
My friend and I previously shared my Spotify premium account, she has a playlist under my account and since I’ve purchased the Spotify duo, I made her previous playlist collaborative and public, but she is still unable to have her playlist under her ...
My friend and I previously shared my Spotify premium account, she has a playlist under my account and since I’ve purchased the Spotify duo, I made her previous playlist collaborative and public, but ...
Roadie
645 Views
3 replies
0 likes
Hi, I got a Premium account just 3 days ago (already paid) and then I was invited for my sister to join a Family account and I accepted it before cancel my premium one. What happened to my Premium then? because now I tried quitting from the family ac...
Hi, I got a Premium account just 3 days ago (already paid) and then I was invited for my sister to join a Family account and I accepted it before cancel my premium one. What happened to my Pre...
Spotify Star
409 Views
1 replies
0 likes
i wanted to subscribe into the due offer. I was so in hurry that I used a wrong account ( old discontinued account)i was given 1 month free, however I immediately canceled the plan once I noticed my mistake since all my playlists are in a different a...
i wanted to subscribe into the due offer. I was so in hurry that I used a wrong account ( old discontinued account) i was given 1 month free, however I immediately canceled the plan once I ...
Roadie
632 Views
1 replies
0 likes
PlanFree/PremiumCountryEgyptDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue:For the past few days, I've been trying to renew my premium membership. For some reason,...
Plan Free/Premium Country Egypt Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: For the...
Community Legend
489 Views
1 replies
0 likes
I bought individual subscription (8 month lift) and now i want to upgrade to family or duo atleast without cancel my current subscription for nothing.can i get 4 month as family plan or 6 month as duo plan instead of 8 month as Individual or can i bu...
I bought individual subscription (8 month lift) and now i want to upgrade to family or duo atleast without cancel my current subscription for nothing. can i get 4 month as family...
Spotify Star
1664 Views
1 replies
0 likes
I am a subscriber to the family plan, today I updated my card details for payment, but I need to change the payment date that is registered for every 1st of every month to every 10th of every month.I did not find this option to change in the update f...
I am a subscriber to the family plan, today I updated my card details for payment, but I need to change the payment date that is registered for every 1st of every month to every 10th of every month. ...
Spotify Star
745 Views
1 replies
0 likes
I wonder if me and my friend have separate accounts already and i wanted to have both accounts to change to duo is that possible?
I wonder if me and my friend have separate accounts already and i wanted to have both accounts to change to duo is that possible?
Casual Listener
718 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey there! Just wondering if you have a subscription discount for charitable trusts? Thanks f...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey the...
Spotify Legend
438 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
2331 Views
3 replies
0 likes
I have a premium family account. A month or two ago I needed to change my credit card information and the only way I could figure out how to do it was to delete my account and sign back up with the new credit card. But I am still being charged on the...
I have a premium family account. A month or two ago I needed to change my credit card information and the only way I could figure out how to do it was to delete my account and sign back up with the n...
Roadie
599 Views
3 replies
0 likes
PlanFreeCountryPhilippines My Question or IssueI'm trying to subscribe again to spotify via mobile (smart) but every time I try, it always says "Something went wrong" even if the number format is correct. I don't know if this is because I got a penal...
Plan Free Country Philippines My Question or Issue I'm trying to subscribe again to spotify via mobile (smart) but every time I try, it always says "Something went wrong" even if the num...
Not applicable
984 Views
2 replies
0 likes
Subscribed for Premium 3months EUR6.99 and only showing 1month period
Subscribed for Premium 3months EUR6.99 and only showing 1month period
Moderator
293 Views
1 replies
0 likes
My Question or IssueSo I moved from Canada to India 8 months ago, I want to change my Spotify country to India but I just can't do it. It's not allowing me to switch the country to India from the edit profile option on the website (the drop-down list...
My Question or Issue So I moved from Canada to India 8 months ago, I want to change my Spotify country to India but I just can't do it. It's not allowing me to switch the country to India from the e...
Casual Listener
820 Views
3 replies
0 likes
Atualizei a forma de pagamento e tentei retornar ao spotify Premium, mas todas as vezes deu erro. Logo depois chegou CINCO cobranças de uma vez no meu nubank e até agora a minha conta tá free
Atualizei a forma de pagamento e tentei retornar ao spotify Premium, mas todas as vezes deu erro. Logo depois chegou CINCO cobranças de uma vez no meu nubank e até agora a minha conta tá free &nb...
Moderator
421 Views
1 replies
0 likes
PlanPremiumCountryTurkey My Question or IssueThey withdraw money from my account 2 times in a month. How can I fix it and take my money back?
Plan Premium Country Turkey My Question or Issue They withdraw money from my account 2 times in a month. How can I fix it and take my money back?
Moderator
301 Views
1 replies
0 likes
I subscribed to Individual Premium Prepaid..money is deducted but there's no premium access..Either activate my premium account or refund please..
I subscribed to Individual Premium Prepaid..money is deducted but there's no premium access.. Either activate my premium account or refund please..
Community Legend
996 Views
3 replies
0 likes
I'm facing a payment issue over a month and a half guys!Every time I try to add my card and proceed, it shows something went wrong, Please try again or reach our support.I'm sure about the card balance and everything, Maybe it's because I tried the 1...
I'm facing a payment issue over a month and a half guys! Every time I try to add my card and proceed, it shows something went wrong, Please try again or reach our support. I'm sure about the card b...
Community Legend
548 Views
3 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Spotify Legend
430 Views
1 replies
0 likes
