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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
75588 Views
31 replies
2 likes
Moderator
121633 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
159593 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
312638 Views
174 replies
13 likes
PlanFree/PremiumCountryINDIA DeviceASUS ZENFONE MAX PRO M2 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemANDROID OREO(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been trying to subscribe to Spotify premium for...
Plan Free/Premium Country INDIA Device ASUS ZENFONE MAX PRO M2 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System ANDROID OREO (iOS 10, Android O...
Moderator
473 Views
1 replies
0 likes
PlanFreeCountryUkraine DeviceiPhone 11Operating SystemiOS 13 My Question or IssueI tried to get Premium for 3 days. I've enough money and tried to pay by incognito page. Country setting are also fine. What should I do? Are there any ways to contact w...
Plan Free Country Ukraine Device iPhone 11 Operating System iOS 13 My Question or Issue I tried to get Premium for 3 days. I've enough money and tried to pay by incogni...
Spotify Star
436 Views
1 replies
0 likes
PlanPremium DuoCountryCanadaDevice(Laptop)Operating System(Windows 10) My Question or IssueI could not change my premium subscription to duo. I found this(https://community.spotify.com/t5/Ongoing-Issues/Cannot-switch-to-Premium-Duo/idi-p/4988568#) an...
Plan Premium Duo Country Canada Device (Laptop) Operating System (Windows 10) My Question or Issue I could not change my premium subscription to duo. I found this(https://community.s...
Spotify Star
559 Views
2 replies
1 likes
But showing it over and over is spam! I already pay! And Spotify is spamming me!
But showing it over and over is spam! I already pay! And Spotify is spamming me!
Spotify Star
538 Views
1 replies
0 likes
PlanFreeCountryRussiaDevicePCOperating SystemWindows 10 (Firefox) My Question or IssueI am in Russia and want to Upgrade my account for a first time. I have virtual Mastercard of a Russian financial entity and equivalent of 53 Euro on account in rubl...
Plan Free Country Russia Device PC Operating System Windows 10 (Firefox) My Question or Issue I am in Russia and want to Upgrade my account for a first time. I have virtual Mastercar...
Community Legend
867 Views
5 replies
0 likes
I have an premium account connected to an old busniess e mail adress, I dont have access to this e mailadress anymore (it doesnt exist) ant I have an premium account connected to this e mailadress, I would like to close this premium account and use p...
I have an premium account connected to an old busniess e mail adress, I dont have access to this e mailadress anymore (it doesnt exist) ant I have an premium account connected to this e mailadress, I...
Community Legend
424 Views
1 replies
0 likes
I cancelled my premium account 3 months ago, but I still getting charged in my credit card, every month since 3 months ago. In the account panel it appears that I am a free user and I get ads when playing music. So its safe to say that my premium has...
I cancelled my premium account 3 months ago, but I still getting charged in my credit card, every month since 3 months ago. In the account panel it appears that I am a free user and I get ads when pl...
Spotify Legend
486 Views
1 replies
0 likes
PlanPremium DuoCountryOne American Phone, One Swedish phone.Living in the US. Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Question is that if me and my girlfriend who lives together will be eligible for Premi...
Plan Premium Duo Country One American Phone, One Swedish phone. Living in the US. Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or ...
Casual Listener
1768 Views
2 replies
0 likes
My Question or IssueMy daughter signed up for a free trial last year using my wife's card details, she used the service for a couple of weeks and stopped using it pre end of free trial. My daughter cannot remember her login details so she cannot canc...
My Question or Issue My daughter signed up for a free trial last year using my wife's card details, she used the service for a couple of weeks and stopped using it pre end of free tr...
Spotify Star
433 Views
1 replies
0 likes
Hi everybody,I want to leave my premium family account (Linked with my fb account) to open a new one.I’d like to know if all my playlists are going to be saved when i’ll leave the family account and if I’m going to find them when I’ll open the new pl...
Hi everybody, I want to leave my premium family account (Linked with my fb account) to open a new one. I’d like to know if all my playlists are going to be saved when i’ll leave the family ac...
Spotify Star
663 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI try to subscribed yesterday the 2 months for php 149 (pay by mobile). I contacted globe ser...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I try t...
Spotify Legend
1126 Views
5 replies
0 likes
PlanPremiumCountryMalaysiaDeviceMacbook Pro 2019Operating SystemmacOS Catalina Version 10.15.2 My Question or Issue I was initially subscribed to Spotify Premium Plan. I want to change to Spotify Premium Family plan but was unable to do so as I'm get...
Plan Premium Country Malaysia Device Macbook Pro 2019 Operating System macOS Catalina Version 10.15.2 My Question or Issue I was initially subscribed to Spotify Premium Plan....
Spotify Star
465 Views
1 replies
0 likes
I had to request a replacement debit card since I thought I lost my wallet. I found my wallet with everything in it the next day but the request had already been processed so I couldn't cancel it. The new card should be here within the next 3 or so d...
I had to request a replacement debit card since I thought I lost my wallet. I found my wallet with everything in it the next day but the request had already been processed so I couldn't cancel it. Th...
Spotify Star
1534 Views
1 replies
0 likes
Plan: PremiumCountry: UKDevice: iPhone 11Operating System: iOS 13.6My Question or Issue: Can’t see when my subscription date started or ends. I’m on account overview page & it shows premium but that’s about it.
Plan: Premium Country: UK Device: iPhone 11 Operating System: iOS 13.6 My Question or Issue: Can’t see when my subscription date started or ends. I’m on account overview page & it s...
Spotify Star
992 Views
3 replies
0 likes
При оплате подписки выявляется ошибка, пробовал платить разными картами и создавал новые аккаунты , всё бесполезно Когда переходишь по ссылке (службы поддержки) там ничего нет , что делать? Как оформить PREMIUM?
При оплате подписки выявляется ошибка, пробовал платить разными картами и создавал новые аккаунты , всё бесполезно Когда переходишь по ссылке (службы поддержки) там ничего нет , что делать...
Not applicable
3271 Views
3 replies
1 likes
PlanPremiumMy Issue I have cancelled my free 3 months Premium Deal with Sky (as I am now at the end of the 3 month period). However, my Spotify account still says "Your plan is associated with our partner Sky, please refer to Sky for questions regard...
Plan Premium My Issue I have cancelled my free 3 months Premium Deal with Sky (as I am now at the end of the 3 month period). However, my Spotify account still says "Your plan ...
Spotify Legend
2373 Views
5 replies
0 likes
Student planUnited StatesOperating System Mac book pro mid 2017 Hello,I have a student plan and I am having trouble logging into my hulu account. I believe it has something to do with my account being made through apple.
Student plan United States Operating System Mac book pro mid 2017 Hello, I have a student plan and I am having trouble logging into my hulu account. I believe it has some...
Spotify Legend
1318 Views
1 replies
0 likes
I have started a subscription to premium in january, and this month I suddenly do not have access to premium anymore even though I have been charged at the beginning of the month.
I have started a subscription to premium in january, and this month I suddenly do not have access to premium anymore even though I have been charged at the beginning of the month.
Moderator
910 Views
3 replies
0 likes
Howdy y'all, I'm from the Philippines and currently have a student discount. I'm just going to ask how can I change my payment method to my own mobile bill (Globe). My current payment method is using a virtual credit card app named PayMaya. I'm plann...
Howdy y'all, I'm from the Philippines and currently have a student discount. I'm just going to ask how can I change my payment method to my own mobile bill (Globe). My current payment method...
Spotify Star
1279 Views
3 replies
0 likes
It has been months now that Spotify has been charging me in soles (Peruvian currency, since my account is from Peru) and dollars for my Premium subscription. I have no idea why or how to make this stop happening. I do not want to cancel my account, s...
It has been months now that Spotify has been charging me in soles (Peruvian currency, since my account is from Peru) and dollars for my Premium subscription. I have no idea why or how to make this st...
Spotify Legend
550 Views
1 replies
0 likes
