Playlist lost after upgrading to Premium account. How can i recover?

[#1]

I had spotify Free plan with 175+ songs in my playlist. As soon as I upgraded to premium, my playlist was lost and all the liked songs were gone. How and why? How can I recover them all back?

P.S. I tried the 'recover playlist' option in my account but doesn't work since it only recovers deleted playlist. however i never deleted the playlist so this option does not work

[Billy-J]

Hey there! I am sorry to hear that.

Can you let me know if you see these playlists on another device, or even your Web Player, if possible? If you do, then I would recommend a clean reinstall of the app following these steps. 

If you still do not see your playlists on any platform, then I would recommend contacting Customer Support here as they can take a closer look and do their best to help. 

Keep me posted!