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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75107 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140177 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80512 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269644 Views
159 replies
13 likes
PlanPremium DuoCountryPolandDeviceiPhone 11 proOperating SystemiOS My Question or IssueПри подписке премиум для двоих была выслана ссылка-приглашение для моей девушки. Она его приняла, все по инструкции. У нее в профиле на сайте и у меня в профиле ви...
Plan Premium Duo Country Poland Device iPhone 11 pro Operating System iOS My Question or Issue При подписке премиум для двоих была выслана ссылка-приглашение для моей девушки...
Casual Listener
872 Views
2 replies
0 likes
I payed for premium account bye phone pay but I not get premium subscription please check account and solve the problem.
I payed for premium account bye phone pay but I not get premium subscription please check account and solve the problem.
Moderator
417 Views
3 replies
0 likes
My Question or IssueMy wife send me a Duo invite, however whenever I select to accept it tells me "There was a problem. Please Try again later." I've tried multiple times over the last week without success.I then cancelled my family account that I wa...
My Question or Issue My wife send me a Duo invite, however whenever I select to accept it tells me "There was a problem. Please Try again later." I've tried multiple times over the last week without...
Casual Listener
590 Views
2 replies
0 likes
I successfully registered 12 months premium on pci logged out of old free accountwhen asked to create account i did so with different email, hoping that would workthat account does not show my prem membership, its another free accounti tried all help...
I successfully registered 12 months premium on pc i logged out of old free account when asked to create account i did so with different email, hoping that would work that account does not show my ...
Casual Listener
450 Views
2 replies
0 likes
PlanPremium IndividualCountryPhilippinesDeviceiPhone 11Operating SystemiOS 17.5.1 My Question or IssueI've paid individual premium for the first time in my account last June 30, 2024. And still, it doesn't work on my account. Please help me refund it...
Plan Premium Individual Country Philippines Device iPhone 11 Operating System iOS 17.5.1 My Question or Issue I've paid individual premium for the first time in my account last June ...
Spotify Star
393 Views
1 replies
0 likes
I recently tried to renew my subscription after it has been paused but every time would fail. My card has enough funds and I have made many payments on this card before but now it won't work. And now the section to insert card details doesn't even sh...
I recently tried to renew my subscription after it has been paused but every time would fail. My card has enough funds and I have made many payments on this card before but now it won't work. And no...
Visitor
1626 Views
6 replies
2 likes
Ich habe den Code zum Aufladen eingegeben
Ich habe den Code zum Aufladen eingegeben
Spotify Star
375 Views
1 replies
0 likes
PlanPremiumCountry Venezuela DeviceSamsung Galaxy a54Operating SystemAAndroid 14 My Question or IssueMi caso es el siguiente:Poseo mi cuenta con el plan premium individual, quise cambiarlo a premium estudiantes, valide mi información ppr shareid y me...
Plan Premium Country Venezuela Device Samsung Galaxy a54 Operating System AAndroid 14 My Question or Issue Mi caso es el siguiente: Poseo mi cuenta con el plan ...
Casual Listener
1577 Views
2 replies
0 likes
Se me descontó el dinero de mi tarjeta visa pero se me sigue haciendo el cobró de la mensualidad como si no hubiera pagado. Siempre se hace el pago automático pero esta vez falló ese proceso, tengo comprobante de que ya se me descontó el dinero
Se me descontó el dinero de mi tarjeta visa pero se me sigue haciendo el cobró de la mensualidad como si no hubiera pagado. Siempre se hace el pago automático pero esta vez falló ese proceso, tengo c...
Moderator
366 Views
1 replies
0 likes
I have a premium account and need to change my Apple ID to a different Apple ID. Is it possible for me to be able to bring my Spotify account over to the new Apple ID?PlanPremiumCountryAustralia DeviceiPhone 15 My Question or Issue
I have a premium account and need to change my Apple ID to a different Apple ID. Is it possible for me to be able to bring my Spotify account over to the new Apple ID? Plan Premium Country Austra...
Spotify Star
3911 Views
1 replies
0 likes
PlanPremium IndividualCountryLithuaniaDeviceiPhone 13Operating SystemiOS 10My Question or IssueI have been living in Denmark and moved to Lithuania therefore I had to change my card payment. I was not allowed to pay with my card functioning in Lithua...
Plan Premium Individual Country Lithuania Device iPhone 13 Operating System iOS 10 My Question or Issue I have been living in Denmark and moved to Lithuania therefore I had to change my card...
Spotify Star
520 Views
1 replies
1 likes
I bought two plans today.One is the Rs. 119 premium subscription and the other one is the Rs. 59 student subscription.I paid for both of them today. Do I have to pay Rs. 59 again after the completion of the first subscription of Rs. 119?
I bought two plans today. One is the Rs. 119 premium subscription and the other one is the Rs. 59 student subscription. I paid for both of them today. Do I have to pay Rs. 59 again after the comple...
Moderator
404 Views
1 replies
0 likes
hi,I currently receive Spotify premium through my Vodafone contract. The contract runs out in August, all Vodafone can tell me is that I will still be charged through them for my premium account. Can anyone confirm if this is correct and if so how mu...
hi, I currently receive Spotify premium through my Vodafone contract. The contract runs out in August, all Vodafone can tell me is that I will still be charged through them for my premium account. C...
Spotify Star
1285 Views
1 replies
0 likes
Hi, I’m curious why my family can not log in to their account. We have the family package. Thanks for your time and for helping me. Jennifer
Hi, I’m curious why my family can not log in to their account. We have the family package. Thanks for your time and for helping me. Jennifer
Spotify Star
793 Views
1 replies
0 likes
Hi, i trying to redeem code for 3 months on new account from "zappka" app. I bought code for "zappsy" but i can't use code, on website where i trying to redeem: spotify.com/pl/redeem it's saying that code is weird, but i didnt used it yet. Help me as...
Hi, i trying to redeem code for 3 months on new account from "zappka" app. I bought code for "zappsy" but i can't use code, on website where i trying to redeem: spotify.com/pl/redeem it's saying that...
Not applicable
4119 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
1273 Views
5 replies
0 likes
I've had a premium plan for years but i lost access to hulu when i reactivated (i had to cancel for a few days while i waited for my paycheck). I really love spotify but losing hulu after the price increase makes me sad
I've had a premium plan for years but i lost access to hulu when i reactivated (i had to cancel for a few days while i waited for my paycheck). I really love spotify but losing hulu after the price i...
Spotify Star
646 Views
1 replies
0 likes
I recently canceled my Spotify plan because of the price increase and I saw that Spotify came out with a Basic plan. Is it the Audiobook access plan and if it is, can I still listen to music offline and free with ads? I just want to listen to music.
I recently canceled my Spotify plan because of the price increase and I saw that Spotify came out with a Basic plan. Is it the Audiobook access plan and if it is, can I still listen to music offline ...
Spotify Star
595 Views
1 replies
0 likes
PlanPremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueReceived a notice that Premium plan is increasing to $11.99/month starting tomorrow. I never us...
Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Receive...
Spotify Star
1373 Views
4 replies
0 likes
I am typing in the same exact address to verify for the duo plan and I keep getting a message saying there was a problem, try again.....I have tried multiple times using my phone and my laptop
I am typing in the same exact address to verify for the duo plan and I keep getting a message saying there was a problem, try again.....I have tried multiple times using my phone and my laptop
Casual Listener
879 Views
2 replies
2 likes
