Please help: Rogers free 6month subscription up May 21 need help migrating!!!

[crystal1995]

Hey so I have my spotify premium set up with Rogers for the 6months free. However, that is coming to an end on May 21, 2017. My employer pays for my cell phone bill so I need to cancel my spotify with Rogers so it is not on my phone bill. 

I want to keep my account and playlists and music and just set up payment via credit card, but I have no idea how to do this.

Also, I recieved an email from Spotify about getting premium for only $0.99 for 3 months when you sign up, but I believe that is only if I set up a new account right? Because I am uninterested in doing that, just interested in savings if they are applicable to me.

I really hope someone can reach out and help me change my method payment via Rogers to my credit card!! Thank you so much in advance, I need my spotify premium!! It is my life, I listen to it 24/7 haha.

Crystal

[Tom]

Hey @crystal1995!

Great to hear you love Spotify!

If you go to https://www.spotify.com/account/subscription/ what do you see there? 

If it just asks you to cancel it through rogers, then I recommend contacting Support about it, you can do this via Twitter (@SpotifyCares) or on the online contact form, they can look backstage and fix things up for you 🙂

Keep me posted!