Porque no obtuve spotify premium si ya pague y me llego la confirmacion

[_3s9inl-igqw7]

Pague la promocion de 3 meses por $9 y me dice que ya tenia una promocion similar. pero el problema esque me hizo el cargo 3 veces, dice que fue exitoso en el banco. y sigue apareciendo que la cuenta es gratis

[SergioDavid]

Hey @_3s9inl-igqw7, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.

In this case, we suggest you follow all of the steps listed in this article. If you still have trouble seeing your Premium features, the pending charge point most likely applies to you.

If that's the case, make sure your card meets the requirements listed here and try signing up again.

Let us know if that helps.