Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Individual amount of INR 59 for 3 months

Premium Individual amount of INR 59 for 3 months

I would like to go for premium individual offer of INR 59 for 3 months. After filling up all the details and proceeding for UPI payment, instead of showing the pop-up of INR 59 for 3 months it shows me INR 119. 

 

My current plan is Spotify free, and I have never opted premium subscription in the past. 

 

Reply
1 Reply

Hey @31a7272taglq2jmt3bnn, thanks for reaching out to the Community!

I’m sorry to hear this. Please also make sure that the payment method you used has not been used with any of Spotify’s services, as this may also hinder you from using a free trial because Spotify considers that as using Premium in the past. 


Can you try subscribing to Premium here: https://www.spotify.com/in-en/premium/#/ using a different browser or private window? If that doesn’t work, please send me a screenshot of when you see the pop-up and what happens after you go to subscribe to Premium. Make sure to hide sensitive info when posting to the Community. 

 

Keep me posted!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random