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Premium Not Activated

Premium Not Activated

I made the purchase to Premium and yet after couple of days i dont have either a comfirmation e-mail nor the status of my account has changed ! 
Also my credit card has been charged with the amount !

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1 Reply

Καλησπέρα @user-removed, welcome to the community!

 

That's odd. Did you check your spam folder in case your receipt went there? Sometimes emails like to hide in there... If you can't find it, you can head to your account page and check to see the receipt here. If it doesn't show up on the list, make sure you're logging in the correct account.

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You can also take this survey to help point you out in the right direction.

 

Let me know if any of this helps 🙂

K

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