Premium Subscription Not Available

[Jamrod]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I can't seem to subscribe using card, even though it shows in the list of subsciption types and when i press 'go premium' it shows this. Anyone can help? Thanks in advance

[OneByBoo]

Hi there @Jamrod,

thanks for posting !

The message claims you're not eligible for the Premium offer.

Could you please state the steps you took in order to subscribe ?

Are you already on another plan or on a special offer plan ?

Furthermore, please state the country you're trying to subscribe from as it can help as well.

Keep me posted 🙂

[Jamrod]

Hello @OneByBoo thanks for replying to me.

I am from the phillippines, i was subscribe before using Student Premium using prepaid mobile then just this year my discount ended and went to prepaid Premium the 145 one. Now since i am already working it became a hassle to load and wanted to switch to my card as payment.

[OneByBoo]

Hi @Jamrod,

thanks for keeping me in the loop !

Could you please state your current subscription status ?

To do so, please visit your account overview page at Spotify.com.

Waiting on your update 🙂