Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 41953 Views
- 19 replies
- 1 likes
- 41953 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5314 Views
- 23 replies
- 2 likes
- 5314 Views
- 23 replies
- 2 likes
Solved!! Discounts for Students
PlanFreeCountry MexicoDeviceSamsung Galaxy S7 edgeOperating SystemAndroid Oreo My Question or IssueHello, yesterday I sent my student info and I waited for the email the whole day, but since it was Sunday I thought that maybe people who work use Sund...
- Plan Free Country Mexico Device Samsung Galaxy S7 edge Operating System Android Oreo My Question or Issue Hello, yesterday I sent my student info and I waited for...
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- Spotify Star
- 318 Views
- 1 replies
- 0 likes
- 318 Views
- 1 replies
- 0 likes
Missing Artists
After a Silent Launch in India, Many songs and Artists like Linkin Park, Ed Sheeran are missing from. Most of my favorite songs are also missing. Please bring them back. It can be a bug or some random users are getting them.
- After a Silent Launch in India, Many songs and Artists like Linkin Park, Ed Sheeran are missing from. Most of my favorite songs are also missing. Please bring them back. It can be a bug or some rando...
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- Newbie
- 351 Views
- 2 replies
- 6 likes
- 351 Views
- 2 replies
- 6 likes
Solved!! Premium account PIN
PlanPremiumCountryINDIAWhy do I have to enter my PIN for the premium account? I've never entered my PIN before for anything. Is it safe to enter my PIN?
- Plan Premium Country INDIA Why do I have to enter my PIN for the premium account? I've never entered my PIN before for anything. Is it safe to enter my PIN?
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- Composer
- 2829 Views
- 1 replies
- 0 likes
- 2829 Views
- 1 replies
- 0 likes
Didn't get Google home mini after getting email
I registered for the free mini as part of my Premium subscription but never got it .I did get email that I qualified . what happened?
- I registered for the free mini as part of my Premium subscription but never got it .I did get email that I qualified . what happened?
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- Spotify Star
- 234 Views
- 1 replies
- 0 likes
- 234 Views
- 1 replies
- 0 likes
Solved!! two different accounts
Plan Premium Country Switzerland Device (iPhone 7) My Question or Issue I have discovered that on my credit card, Spotify is charging me twice for a Premium account. It seems I have two different accounts active (as on the credt card statement there ...
- Plan Premium Country Switzerland Device (iPhone 7) My Question or Issue I have discovered that on my credit card, Spotify is charging me twice for a Premium acco...
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- Spotify Star
- 1852 Views
- 5 replies
- 0 likes
- 1852 Views
- 5 replies
- 0 likes
Does A Premium Code from Germany work in Russia?
This is not really a question about an Issue, I just didn't find anything about it online.If I buy a Spotify Card in a store here in Germany, is someone in Russia able to use it? Thank you for your help
- This is not really a question about an Issue, I just didn't find anything about it online. If I buy a Spotify Card in a store here in Germany, is someone in Russia able to use it? T...
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- Community Legend
- 1317 Views
- 1 replies
- 0 likes
- 1317 Views
- 1 replies
- 0 likes
Fui cobrado duas vezes
ocorre que fui comprar o premium família, porém quando tentei pagar pelo aplicativo ocorreu um erro e não deu certo, mas foi descontado e eu não recebí o benefício do premium. Quando tentei pagar denovo pelo navegador, conseguí comprar. Foi descontad...
- ocorre que fui comprar o premium família, porém quando tentei pagar pelo aplicativo ocorreu um erro e não deu certo, mas foi descontado e eu não recebí o benefício do premium. Quando tentei pagar den...
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- Community Legend
- 345 Views
- 1 replies
- 0 likes
- 345 Views
- 1 replies
- 0 likes
Cannot pay
I live in the US, but use a foreign bank (Nordea). Therefore I can't pay! It says something like "credit card information does not match your country".. Any solutions?
- I live in the US, but use a foreign bank (Nordea). Therefore I can't pay! It says something like "credit card information does not match your country".. Any solutions?
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- Spotify Star
- 452 Views
- 1 replies
- 0 likes
- 452 Views
- 1 replies
- 0 likes
Wrong info for subscription shown when returned back after terms and conditions page
PlanFreeCountry IndiaDeviceMI A1Operating SystemAndroid One My Question or Issue The information is misleading unless the options are changed. UI defaulted to one day's cost while selected option remains to be selected as before (1 year)
- Plan Free Country India Device MI A1 Operating System Android One My Question or Issue The information is misleading unless the options are changed. UI defaulted to one d...
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- Roadie
- 477 Views
- 1 replies
- 0 likes
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indiaoptionsSubscriptionTerms & Condition
- 477 Views
- 1 replies
- 0 likes
Info
I need to know my adress of my account!!! I can`t remember which one I used it, so, I need it because I want to add my sister on my family account!!!
- I need to know my adress of my account!!! I can`t remember which one I used it, so, I need it because I want to add my sister on my family account!!!
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- Spotify Star
- 337 Views
- 1 replies
- 0 likes
- 337 Views
- 1 replies
- 0 likes
I got upgraded from Premium to Family without notice
Without doing any action, my account got upgraded from Premium to Family.I received this welcome email on January 22nd boldly stating "Welcome to Spotify Family" (see screenshot). How can I get reimbursed from my January and February subscriptions by...
- Without doing any action, my account got upgraded from Premium to Family. I received this welcome email on January 22nd boldly stating "Welcome to Spotify Family" (see screenshot). How can ...
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- Spotify Star
- 659 Views
- 3 replies
- 0 likes
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Subscription
- 659 Views
- 3 replies
- 0 likes
Cobrança a mais
Tenho um plano Premium estudantil, mas fizeram a cobrança do Premium normal.Meu país e o Brasil.
- Tenho um plano Premium estudantil, mas fizeram a cobrança do Premium normal. Meu país e o Brasil.
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- Community Legend
- 358 Views
- 3 replies
- 0 likes
- 358 Views
- 3 replies
- 0 likes
I am unable to cancel my premium membership india paytm student prepaid(can't see cancel option).
I purchased premium membership in india with student id confirmed and payed 66 INR for one month through paytm wallet but now i want to cance how can i do it.There is no option for cancelling the subscripton please help i have also attached a screenc...
- I purchased premium membership in india with student id confirmed and payed 66 INR for one month through paytm wallet but now i want to cance how can i do it. There is no option for cancelling the s...
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- Spotify Star
- 1457 Views
- 3 replies
- 0 likes
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no option of cancel subcriptionSpotify India
- 1457 Views
- 3 replies
- 0 likes
Solved!! Curve debit card issue
PlanFamily PremiumCountrySweden Hi, I have a Curve fintech card, which works as I can pick any other credit/debit card I have as the underlying card when I pay. The thing is I live in Sweden, so I like to pay SEK. However Curve is operated in UK, the...
- Plan Family Premium Country Sweden Hi, I have a Curve fintech card, which works as I can pick any other credit/debit card I have as the underlying card when I pay. The thing is I live in ...
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- Spotify Star
- 1794 Views
- 1 replies
- 1 likes
- 1794 Views
- 1 replies
- 1 likes
Code der Geschenkkarte funktioniert nicht
Ich habe mir eine Geschenkkarte gekauft sie wurde aktiviert, jedoch funktioniert der Code nicht. Ich habe auf Gross-Kleinschreibung geachtet und auch das alles richtig geschrieben ist aber es funktioniert immer noch nicht, kann mir jemand helfen?
- Ich habe mir eine Geschenkkarte gekauft sie wurde aktiviert, jedoch funktioniert der Code nicht. Ich habe auf Gross-Kleinschreibung geachtet und auch das alles richtig geschrieben ist aber es funktio...
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- Spotify Star
- 31638 Views
- 1 replies
- 5 likes
- 31638 Views
- 1 replies
- 5 likes
Stolen account
Please somebody has stolen my account and changed my email pls what can i do, i want it back i have premium
- Please somebody has stolen my account and changed my email pls what can i do, i want it back i have premium
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- Roadie
- 424 Views
- 5 replies
- 0 likes
- 424 Views
- 5 replies
- 0 likes
Spotify Premium Scammed
Basically, I paid for another month of premium yesterday then cancelled my subscription the same day so there wouldn’t be a recurring cost. Spotify says that when you cancel your subscription, you will still be premium until your period runs out. How...
- Basically, I paid for another month of premium yesterday then cancelled my subscription the same day so there wouldn’t be a recurring cost. Spotify says that when you cancel your subscription, you wi...
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- Roadie
- 478 Views
- 1 replies
- 0 likes
- 478 Views
- 1 replies
- 0 likes
Payment
I have a prepaid onevanilla card and a paypal account and when I try the paypal acc it says I need to add a payment method to my paypal but it already has one. When I try to get prepaid with the onevanilla it takes me to checkout where I can only use...
- I have a prepaid onevanilla card and a paypal account and when I try the paypal acc it says I need to add a payment method to my paypal but it already has one. When I try to get prepaid with the onev...
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- Roadie
- 304 Views
- 1 replies
- 0 likes
- 304 Views
- 1 replies
- 0 likes
Spotify can't take money from PayPal
PlanPremiumCountry PolandDeviceAllOperating System My Question or Issue I have premium from about 4 years, always pay with PayPal, but now the Spotify cant take money from my account. In PayPal have more than 30zł
- Plan Premium Country Poland Device All Operating System My Question or Issue I have premium from about 4 years, always pay with PayPal, but now the Spotify...
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- Roadie
- 483 Views
- 1 replies
- 0 likes
- 483 Views
- 1 replies
- 0 likes
Problem mit der Geschenkkarte und Probemonat?
Hallo,ich habe meiner Tochter zum Geburtstag eine Geschenkkarte für Spotify geschenkt.Sie hat sich total gefreut.Hat sich gleich registriert und den Probemonat gebucht.Jetzt wollte sie die Geschenkkarte einlösen - vor Ablauf des Probemonats.Das **ble...
- Hallo, ich habe meiner Tochter zum Geburtstag eine Geschenkkarte für Spotify geschenkt. Sie hat sich total gefreut. Hat sich gleich registriert und den Probemonat gebucht. Jetzt wollte sie die Ge...
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- Spotify Star
- 741 Views
- 1 replies
- 0 likes
- 741 Views
- 1 replies
- 0 likes