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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132063 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66460 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
248568 Views
152 replies
13 likes
PlanFreeCountryAustraliaDeviceiPhone 6SOperating SystemWindows 10 My Question or IssueRecently, I bought a 3 month gift card for Spotify Premium. When I try to redeem it, it does not work, instead it says "Something went wrong". I've seen that others...
Plan Free Country Australia Device iPhone 6S Operating System Windows 10 My Question or Issue Recently, I bought a 3 month gift card for Spotify Premium. When I try to redeem it, it ...
Roadie
2997 Views
5 replies
0 likes
PlanPremium FamilyCountryItalyDevicehuawei p30 - PCOperating System( Android, Windows 10) My Question or IssueGood EveningIt is 3 days since I no longer accept any type of payment (paypal or credit card), I have performed all the instructions of your...
Plan Premium Family Country Italy Device huawei p30 - PC Operating System ( Android, Windows 10) My Question or Issue Good Evening It is 3 days since I no longer accept any type of ...
Casual Listener
438 Views
2 replies
0 likes
Hello, PlanFamilyCountry Belgium DeviceAndroidOperating SystemAndroid My Question or IssueI susbcribe to a familiy acccount with 3 month for free.On the account page i see the first bill is 16/12/19.Where is my 3 months?
Hello, Plan Family Country Belgium Device Android Operating System Android My Question or Issue I susbcribe to a familiy acccount with 3 month for free. On the...
Roadie
667 Views
5 replies
0 likes
can i delete my card info from the account or do i have to cancel how does it work
can i delete my card info from the account or do i have to cancel how does it work
Community Legend
289 Views
1 replies
0 likes
PlanPremiumCountryPortugalDevice Operating SystemAndroid My Question or Issue Hello,I am a user of the Family plan, however I change the debit card I use to pay the Family paln. Unfortunately the notification saying that my premium is over send me to...
Plan Premium Country Portugal Device Operating System Android My Question or Issue Hello, I am a user of the Family plan, however I change the debit card I use ...
Community Legend
442 Views
1 replies
0 likes
PlanVodafone Partner Premium accountCountryUK My Question or IssueCan I retain/transfer my existing account that I have through a Vodafone subscription to a personal account?
Plan Vodafone Partner Premium account Country UK My Question or Issue Can I retain/transfer my existing account that I have through a Vodafone subscription to a personal account?
Community Legend
964 Views
1 replies
0 likes
PlanFreeCountryIndiaDeviceMi note 4Operating SystemAndroid My Question or Issue I paid for one month subscription of 129 INR but my account hasn't been updated. I have attached the payment receipt.
Plan Free Country India Device Mi note 4 Operating System Android My Question or Issue I paid for one month subscription of 129 INR but my account hasn't been updated. I have a...
Roadie
907 Views
1 replies
0 likes
Hi everybody, I got my old free account on which I may have tried the premium features a few years ago. I would like to subscribe to a Family plan as I plan to use Spotify and grant my little sister an access. In the process I finally get to https://...
Hi everybody, I got my old free account on which I may have tried the premium features a few years ago. I would like to subscribe to a Family plan as I plan to use Spotify and grant...
Community Legend
13278 Views
20 replies
0 likes
My current subscription is Family Premium and is paid monthly using PayPal. since I no longer have credit card associated with PayPal, I wish to change it to pay one year using bank deposit. But when I try to change the payment method, my choice is o...
My current subscription is Family Premium and is paid monthly using PayPal. since I no longer have credit card associated with PayPal, I wish to change it to pay one year using bank deposit. But when...
Spotify Legend
1317 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've had Spotify premium for quite a while now, and I've never encountered payment issues. J...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Casual Listener
808 Views
2 replies
3 likes
How do i change my billing account details. I go into account and my plan but there is no option to update anywhere
How do i change my billing account details. I go into account and my plan but there is no option to update anywhere
Roadie
311 Views
1 replies
0 likes
So I just bought the xbox one gamepass not even an hour ago that came with 6 months of premium and 3 months of discord nitro I used the spotify premium QR code went to redeem it and it told me that my account was not eligible for that offer and I'm c...
So I just bought the xbox one gamepass not even an hour ago that came with 6 months of premium and 3 months of discord nitro I used the spotify premium QR code went to redeem it and it told m...
Roadie
1823 Views
1 replies
0 likes
I recently got an email from Hulu saying:Hi Victoria,We're confirming that since your Spotify subscription has been canceled, your Hulu subscription has also been canceled.You can always reactivate your Hulu subscription at any time. There's still so...
I recently got an email from Hulu saying: Hi Victoria, We're confirming that since your Spotify subscription has been canceled, your Hulu subscription has also been canceled. ...
Roadie
476 Views
2 replies
0 likes
PlanPremiumCountryU.S.DeviceiPhone X, Windows 10 PCOperating SystemiOS 13.2.2, Windows10 My Question or IssueI have activated my Hulu account through Spotify and I have been able to watch Hulu on my phone for a while now, but I've never been able to ...
Plan Premium Country U.S. Device iPhone X, Windows 10 PC Operating System iOS 13.2.2, Windows10 My Question or Issue I have activated my Hulu account through Spotify and I have been ...
Roadie
2390 Views
4 replies
0 likes
PlanPremiumCountryPolandDeviceSamsung Galaxy A50Operating System(iOS 10, Android Oreo, Windows 10,etc.) So last month i checked my bank account and i saw that I payed twice for one month premium, payments were done 3 days apart. I just tought that ma...
Plan Premium Country Poland Device Samsung Galaxy A50 Operating System (iOS 10, Android Oreo, Windows 10,etc.) So last month i checked my bank account and i saw that I payed twic...
Community Legend
280 Views
1 replies
0 likes
SOLVED
SOLVED
Spotify Legend
343 Views
2 replies
0 likes
PlanFree/PremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello I received an offer from Xbox to receive a 6 month free trial of premium. W...
Plan Free/Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Legend
1619 Views
8 replies
5 likes
I recently bought a TV and it came with a 6 month spotify premium subscription, the problem is I already have a premium subscription. How can I redeem this voucher?
I recently bought a TV and it came with a 6 month spotify premium subscription, the problem is I already have a premium subscription. How can I redeem this voucher?
Spotify Legend
7308 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
634 Views
3 replies
0 likes
i came across a offer 6 month of spotify premium with Xbox game pass,after the purchase i waited to receive message once i received a message with unique linki clicked on it which to me to a web pagewith start trial page after clicking on the start t...
i came across a offer 6 month of spotify premium with Xbox game pass, after the purchase i waited to receive message once i received a message with unique link i clicked on it which to me to...
Spotify Legend
1956 Views
2 replies
0 likes
