Help - Subscriptions

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Jmoney76
Visitor
2023-08-09 4:33:02 PM
Wednesday
crazzzychel
Casual Listener
88497 Views
54 replies
5 likes

88497 Views
54 replies
5 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

JoeFoSho
Music Fan
2023-10-16 9:24:16 PM
2 weeks ago
nacho121
Visitor
11024 Views
24 replies
2 likes

11024 Views
24 replies
2 likes

Spotify unable to identify the country i am located

Country: IrelandDevice: Macbook Pro My Issue: My location when i firstly subscribed was Greece and the program i chose was the premium. Recently, i moved to Ireland and I wanted to subscribe for premium duo (which was not available in Greece). Theref...

mariahmoul
Newbie
Country: Ireland Device: Macbook Pro My Issue: My location when i firstly subscribed was Greece and the program i chose was the premium. Recently, i moved to Ireland and I wanted to su...
2019-05-30 1:42:05 PM
2019-05-30 5:31:49 PM
OneByBoo
Roadie
515 Views
1 replies
0 likes

515 Views
1 replies
0 likes

Ya no cuento con Plan familiar Premium y me llegó cargo del mismo a mí tarjeta

Llevo 2 meses sin contratar el Plan familiar Premium, sin embargo el día de ayer (28 de mayo) se me acaba de hacer el cargo del mismo($149.00). Hoy en día sólo uso el Premium personal.

Nathalie_orfi
Newbie
Llevo 2 meses sin contratar el Plan familiar Premium, sin embargo el día de ayer (28 de mayo) se me acaba de hacer el cargo del mismo($149.00). Hoy en día sólo uso el Premium personal.
2019-05-30 4:40:56 AM
2019-05-30 3:40:08 PM
Billy-J
Spotify Star
478 Views
1 replies
0 likes

478 Views
1 replies
0 likes

Spotify from UK to UAE

Hi. I am operating on Android and my husband iPhone. We are both currently on UK Spotify premium plans using the Vodafone plan, works fine here where we now live in Dubai UAE. I use a lot playlists. We now want to change over as our UK plan has finis...

neesharadia
Newbie
Hi. I am operating on Android and my husband iPhone. We are both currently on UK Spotify premium plans using the Vodafone plan, works fine here where we now live in Dubai UAE. I use a l...
2019-05-30 8:18:09 AM
2019-05-30 1:12:39 PM
OneByBoo
Roadie
631 Views
1 replies
0 likes

631 Views
1 replies
0 likes

Hulu subscription link not appearing

I have been paying the 12.99/mo for years now and have recently just signed up for the student discount that also includes Hulu. However, I have not been able to find any link on my account overview that will allow me to link and activate Hulu. I hav...

Patrickreed7
Newbie
I have been paying the 12.99/mo for years now and have recently just signed up for the student discount that also includes Hulu. However, I have not been able to find any link on my account overview ...
2019-05-29 11:56:14 AM
2019-05-30 12:38:53 PM
Billy-J
Spotify Star
297 Views
1 replies
0 likes

297 Views
1 replies
0 likes

Superuser Contribution Hulu Linking issues

I’m trying to long in to my Hulu account that was linked to Spotify but it’s not giving me that option I already paid for Spotify premium But it’s not working how to get Hulu working? Anyone Thanks!PlanPremiumCountry USA DeviceiPhone 7Operating Syste...

SheIsArt09
Newbie
I’m trying to long in to my Hulu account that was linked to Spotify but it’s not giving me that option I already paid for Spotify premium But it’s not working how to get Hulu working? Any...
2019-05-28 9:08:05 PM
2019-05-30 10:48:26 AM
Katerina
Spotify Legend
458 Views
1 replies
0 likes

458 Views
1 replies
0 likes

Superuser Contribution How do I redeem Google Home Mini?

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueI purchased a premium spotify account, how do i redeem my Google Home Mini? Never received an email. The promo goes until May 31 in Canada

Bradon
Casual Listener
Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue I purchased a premium spotify account, how do i redeem my Google Home Mini...
2019-05-29 5:39:50 AM
2019-05-30 10:41:27 AM
Katerina
Spotify Legend
518 Views
3 replies
0 likes
Google Home Mini

518 Views
3 replies
0 likes

Superuser Contribution 0,99 cents Premium won't activate

PlanFree/PremiumCountryThe Netherlands DeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueMy Spotify account did not switch to Premium after i got the 3 months for 0,99 cents deal. It says that there has been subscripted 0,99 cents on...

Mikaiil
Casual Listener
Plan Free/Premium Country The Netherlands Device Samsung Galaxy S9 Operating System Android My Question or Issue My Spotify account did not switch to Premium after i ...
2019-05-29 1:28:27 PM
2019-05-30 10:21:27 AM
Esmeepompert
Casual Listener
491 Views
4 replies
1 likes

491 Views
4 replies
1 likes

Got charged for family premium but it's gone

Hello,on May 17th of 2019 I got charged 14,99 euros for our family premium account. But this morning all 5 accounts went from premium to free. We don't know why and we find it strange. I've still got the proof of paying it. I can see it at the subscr...

djbrettboy
Newbie
Hello, on May 17th of 2019 I got charged 14,99 euros for our family premium account. But this morning all 5 accounts went from premium to free. We don't know why and we find it strange. I've still g...
2019-05-28 4:43:51 PM
2019-05-30 9:09:21 AM
OneByBoo
Roadie
273 Views
1 replies
0 likes

273 Views
1 replies
0 likes

“Win Back” offers... how to get one!?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have had a Spotify free trial already, but I understand that Spotify has “win back” offers ...

Flowergirlanna
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
2019-05-29 12:14:43 AM
2019-05-30 4:48:03 AM
Billy-J
Spotify Star
1256 Views
1 replies
0 likes

1256 Views
1 replies
0 likes

Hulu subscription got cancelled?

Plan:PremiumCountry: USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, So for the last few years I have been on the student premium plan which included Hul...

patrickyvillar
Newbie
Plan: Premium Country: USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2019-05-30 2:49:37 AM
2019-05-30 4:46:50 AM
Billy-J
Spotify Star
556 Views
1 replies
0 likes
Hulu
Hulu-spotify
Subscription

556 Views
1 replies
0 likes

Premium Account with Hulu

Hello, I have the Individual Premium Plan in the USA. I am trying to find out if I had to enable the Hulu account during the promotional period and since that period is now closed if I am no longer able to activate the Hulu subscription. I can't find...

gnp_4ur-5p004
Casual Listener
Hello, I have the Individual Premium Plan in the USA. I am trying to find out if I had to enable the Hulu account during the promotional period and since that period is now closed i...
2019-05-28 11:40:19 PM
2019-05-29 10:28:54 PM
Billy-J
Spotify Star
554 Views
3 replies
0 likes

554 Views
3 replies
0 likes

Superuser Contribution I need steps how to subscribe premium

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Forthjae
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-05-28 3:29:28 PM
2019-05-29 2:27:46 PM
Katerina
Spotify Legend
679 Views
5 replies
0 likes
steps

679 Views
5 replies
0 likes

Cant download Songs

Good Morning, I am from Germany and I am not able to download Songs for 2 days now. Premium is activated (It says so in the Website, it is the Student version). And as far as I see, the other premium Features like skip, like or choose a Free Song of ...

backfisch_2_go
Newbie
Good Morning, I am from Germany and I am not able to download Songs for 2 days now. Premium is activated (It says so in the Website, it is the Student version). And as far as I see, the other premium...
2019-05-29 7:19:45 AM
2019-05-29 1:52:56 PM
OneByBoo
Roadie
328 Views
1 replies
0 likes

328 Views
1 replies
0 likes

Solved!! Family Subscription denied

PlanFree/PremiumCountryAustriaDeviceS8Operating SystemSome Android My Question or IssueHi, i forgot to enter verify my adress. I got switched to a free account. My wife send me an invitation again, but I cannot enter the family anymore and just get a...

triarier
Regular
Plan Free/Premium Country Austria Device S8 Operating System Some Android My Question or Issue Hi, i forgot to enter verify my adress. I got switched to a free account. ...
2019-05-28 3:47:39 PM
2019-05-29 1:34:42 PM
Luan
Spotify Star
1349 Views
9 replies
0 likes

1349 Views
9 replies
0 likes

Solved!!Superuser Contribution SI SE ME ACABA EL PREMIUM... PUEDO SEGUIR ESCUCHANDO MI MÚSICA DESCARGADA?

Mi pregunta o problemaQuiero saber si una vez dado de baja el premium podre seguir escuchando mi musica descargada

Andru781
Newbie
Mi pregunta o problema Quiero saber si una vez dado de baja el premium podre seguir escuchando mi musica descargada
2019-05-27 6:47:22 AM
2019-05-29 9:22:12 AM
Jemi
Spotify Legend
5769 Views
1 replies
0 likes

5769 Views
1 replies
0 likes

Annual membership gift

Hello, I would like to purchase a 1 year membership for a friend.I have his email address to setup an account, but where on your website do I click to setup annual account ?

jb_xyz
Newbie
Hello, I would like to purchase a 1 year membership for a friend. I have his email address to setup an account, but where on your website do I click to setup annual account ?
2019-05-29 3:58:54 AM
2019-05-29 6:58:53 AM
OneByBoo
Roadie
558 Views
1 replies
0 likes

558 Views
1 replies
0 likes

can't connect to hulu

ive had premium for years now, and am just trying to connect to hulu. half hour later , im still getting no clear way of doing it. Some comments have said to go to "my services" part of my account page, but i don't see any such "my services link" aft...

boogiethedog
Newbie
ive had premium for years now, and am just trying to connect to hulu. half hour later , im still getting no clear way of doing it. Some comments have said to go to "my services" part of m...
2019-05-28 6:57:04 PM
2019-05-28 9:57:07 PM
Bethany_Dawn
Community Legend
505 Views
1 replies
1 likes

505 Views
1 replies
1 likes

Solved!! Premium for students: No answer!

So I tried applying for premium for students.. after filling in all the boxes, they said they would let me know if my application is approved in 2 or 3 days. It's a week after my application and I still didn't hear anything from Spotify. I'm paying 9...

Amber29
Newbie
So I tried applying for premium for students.. after filling in all the boxes, they said they would let me know if my application is approved in 2 or 3 days. It's a week after my application and I st...
2019-05-28 3:59:39 PM
2019-05-28 4:36:42 PM
Luan
Spotify Star
369 Views
1 replies
0 likes

369 Views
1 replies
0 likes

Spotify charged me twice a month for a long time!

So i just noticed (shame on me, i know) that spotify has been charging me twice a month for the monthly plan (20 INS / month) every 14 and 27 of each month for the past 11 months. Is there a reason for that?! and how can i solve it? Thank you.

GabiArzu
Newbie
So i just noticed (shame on me, i know) that spotify has been charging me twice a month for the monthly plan (20 INS / month) every 14 and 27 of each month for the past 11 months. Is there a...
2019-05-28 2:40:29 PM
2019-05-28 3:06:54 PM
A_Musicophile
Community Legend
478 Views
1 replies
0 likes

478 Views
1 replies
0 likes

adding partner to premium account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I have spotify premium and have added my son with no issue. But when i try to add my wife ...

det3880
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I ha...
2019-05-28 4:47:49 AM
2019-05-28 2:57:27 PM
Billy-J
Spotify Star
306 Views
1 replies
0 likes

306 Views
1 replies
0 likes

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