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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
72387 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
135710 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
76114 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
260675 Views
156 replies
13 likes
Hi, I currently have the Spotify Premium w/HULU membership (which is is no longer available) and I was wondering how/if I can get a Google Home Mini with this subscription. I have seen mixed results, with some people saying yes, but no definite answe...
Hi, I currently have the Spotify Premium w/HULU membership (which is is no longer available) and I was wondering how/if I can get a Google Home Mini with this subscription. I have seen mixed r...
Spotify Star
435 Views
1 replies
0 likes
PlanSpotify Family My Question or IssueI got charged for my new plan which I switched to Family Spotify which I got charged accordingly. It then notified on my spotify account that payment was unsuccessful yet I was not refunded of my previous paymen...
Plan Spotify Family My Question or Issue I got charged for my new plan which I switched to Family Spotify which I got charged accordingly. It then notified on my spotify ac...
Spotify Star
317 Views
1 replies
0 likes
PlanPremium 1 yearBelgiumDevice Operating Systemwindows 10My Question or IssueI have paid the amount of 119.88 Euro for my Spotify subscription for 1 year on 23 March 2019. To my surprise, I have noticed that you started billing me after just 8 month...
Plan Premium 1 year Belgium Device Operating System windows 10 My Question or Issue I have paid the amount of 119.88 Euro for my Spotify subscription for 1 year on 23 March 2019. T...
Spotify Star
691 Views
1 replies
0 likes
PlanPremiumCountryIndia My Question or IssueHi,I was already on the monthly plan when I decided to move to annual. So I paid for it, but my account page showed that my monthly is still active and I'll be billed next month. Then I cancelled my monthly...
Plan Premium Country India My Question or Issue Hi, I was already on the monthly plan when I decided to move to annual. So I paid for it, but my account page showed th...
Spotify Star
927 Views
1 replies
1 likes
Hello I have a 6 months code from Currys. It is not working. It says I am not eligible for this but doesn't give a reason. I haven't had a Spotify account at all before as I use Deezer for streaming so it can't be for that reason but it doesn't actua...
Hello I have a 6 months code from Currys. It is not working. It says I am not eligible for this but doesn't give a reason. I haven't had a Spotify account at all before as I use Deezer for s...
Spotify Star
1846 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesOperating SystemWindows 10 My Question or IssueI've been trying to redeem my offer to get a Google Home Mini with my renewed subscription. However, when I link my Google account and attempt to check out, each time I cli...
Plan Premium Country United States Operating System Windows 10 My Question or Issue I've been trying to redeem my offer to get a Google Home Mini with my renewed subscription. However,...
Casual Listener
2847 Views
9 replies
8 likes
Hello, today I received a text that I could join the student plan because the verification by SheerID was successful, so I wanted to buy my premium, but I still receive this message: It looks like the trial version has already been activated, which m...
Hello, today I received a text that I could join the student plan because the verification by SheerID was successful, so I wanted to buy my premium, but I still receive this message:&nbs...
Spotify Star
666 Views
3 replies
0 likes
I’ve noticed now that I have been double charged for about a year. Originally 9.99 and now at 14.99. I had upgraded to the family plan. Over a year ago and now with my bank app showed that I have paid for the service twice. My fault for not entirely ...
I’ve noticed now that I have been double charged for about a year. Originally 9.99 and now at 14.99. I had upgraded to the family plan. Over a year ago and now with my bank app showed that I have pai...
Spotify Star
606 Views
3 replies
0 likes
Hi!I've noticed that there is a double payment regarding the Spotify Premium from my bank account. This has started when I first ordered the premium (May 2017) and has been going on ever since, total for 18 months now. Payment has been made on two di...
Hi! I've noticed that there is a double payment regarding the Spotify Premium from my bank account. This has started when I first ordered the premium (May 2017) and has been going on ever si...
Spotify Legend
785 Views
3 replies
0 likes
PlanPremium familyCountryItaliaDeviceHonor view 10 liteOperating SystemAndroid My Question or IssueDiversi mesi fa avevo attivato il piano premium for students, per poi passare ad uno Family. Però adesso voglio togliermi come membro del family per to...
Plan Premium family Country Italia Device Honor view 10 lite Operating System Android My Question or Issue Diversi mesi fa avevo attivato il piano premium for students,...
Roadie
1235 Views
1 replies
0 likes
Olá, Estou tentando assinar o plano Premium Duo, mas não estão aceitando minha forma de pagamento, mesmo assim estão cobrando R$10,00. Já cobraram 2 vezes.Gostaria de saber porque isso está acontecendo já que não estão aceitando o pagamento.
Olá, Estou tentando assinar o plano Premium Duo, mas não estão aceitando minha forma de pagamento, mesmo assim estão cobrando R$10,00. Já cobraram 2 vezes. Gostaria de saber porque iss...
Spotify Star
420 Views
1 replies
0 likes
When does my premium period start if I subscribe premium during 3 months trial?. Will I still get 3-month free trial + 1 year subscription(i wanna buy for a year)?
When does my premium period start if I subscribe premium during 3 months trial?. Will I still get 3-month free trial + 1 year subscription(i wanna buy for a year)?
Spotify Star
953 Views
7 replies
0 likes
PlanPremiumDeviceSamsung Galaxy 8Operating SystemAndroid 9My Question or IssueMy account failed to undergo a subscription payment due to low mobile balance. I visited the Spotify web page and was told that they will try the payment again in a few day...
Plan Premium Device Samsung Galaxy 8 Operating System Android 9 My Question or Issue My account failed to undergo a subscription payment due to low mobile balance. I visited the Spotify web pa...
Spotify Star
702 Views
1 replies
0 likes
PlanPremiumCountryIndonesiaDevice(iPhone Xs, Samsung A5 2016)Operating System(iOS 13, Android 7) My Question or IssueMy provider is telkomsel and my data plan (pulsa) has reduced to pay the premium plan, but today my premium plan has stopped
Plan Premium Country Indonesia Device (iPhone Xs, Samsung A5 2016) Operating System (iOS 13, Android 7) My Question or Issue My provider is telkomsel and my data plan (pulsa)...
Community Legend
462 Views
1 replies
0 likes
PlanPremiumCountry Czech republic My Question or Issue I have one bank with 2 currencies: euro and czech koruna.every month I see the money being taken from the euro account and not from the KCZ account.How can I change it? in my profile I have as a ...
Plan Premium Country Czech republic My Question or Issue I have one bank with 2 currencies: euro and czech koruna. every month I see the money being taken from the euro a...
Roadie
573 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got a Fitbit from Currys that comes with a free 6 month subscription with a new account. So...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I got a...
Roadie
503 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI applied for 3 month free premium trial. Spotify verified my bank by withdrawing and crediti...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I appli...
Roadie
422 Views
1 replies
0 likes
Hi I currently have a spotify premium w/ hulu subscription and I was wondering if I can get the google home mini promotion?
Hi I currently have a spotify premium w/ hulu subscription and I was wondering if I can get the google home mini promotion?
Spotify Star
405 Views
1 replies
0 likes
I have a premium family spotify account and I am trying to redeem a free google home mini. When I add the mini to my cart and go to checkout it still says the cost is $50. How do I resolve this?
I have a premium family spotify account and I am trying to redeem a free google home mini. When I add the mini to my cart and go to checkout it still says the cost is $50. How do I resolve thi...
Spotify Star
1472 Views
3 replies
0 likes
PlanStudent Premium (originally)CountryUSDeviceASUS laptop, Motorola X4 My Question or IssueBefore, I subscribed to student premium with hulu and it was working fine. Recently, I noticed my hulu wasn't working and checked to find that my account subs...
Plan Student Premium (originally) Country US Device ASUS laptop, Motorola X4 My Question or Issue Before, I subscribed to student premium with hulu and it was working fine. Rec...
Spotify Star
663 Views
3 replies
0 likes
