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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

149226 Views

69 replies

10 likes

Premium for Family
  • 149226 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

94768 Views

89 replies

4 likes

  • 94768 Views
  • 89 replies
  • 4 likes

Solved!!Superuser Contribution "Google Home Mini" offer canceled "Spotify Premium with Hulu"!

Individual PremiumUSAAll devices I signed up for the Google Home Mini offer and immediately got an email from Hulu that my Hulu subscription had been cancelled. Is there any way to get Spotify+Hulu back? Thanks in advance!

Casual Listener

Individual Premium USA All devices   I signed up for the Google Home Mini offer and immediately got an email from Hulu that my Hulu subscription had been cancelled.  Is there any way to...

Peter

Spotify Legend

2113 Views

6 replies

0 likes

Google Home Mini
Hulu
Premium
  • 2113 Views
  • 6 replies
  • 0 likes

Superuser Contribution "Your free Google Mini is now available" just follow the links and pay $49?

PlanPremiumCountry DeviceSamsung Galaxy Note 8Operating SystemWindows 10 My Question or IssueI got my email and tried to claim my free Google Assistant, but it want to charge me, why? I saw this question posted before, and wouldn't have posted this, ...

Newbie

Plan Premium Country   Device Samsung Galaxy Note 8 Operating System Windows 10   My Question or Issue I got my email and tried to claim my free Google Assistant, but it want to c...

Peter

Spotify Legend

680 Views

1 replies

1 likes

  • 680 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Google home mini shipped to wrong address

PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 13 My Question or IssueAfter tracking my Fedex package, an error saying the package is being returned due to an invalid shipping address. After contacting Google support they had said to contact ...

Casual Listener

Plan Premium Country US Device iPhone 11 Operating System iOS 13   My Question or Issue After tracking my Fedex package, an error saying the package is being returned due to an invalid...

Peter

Spotify Legend

1574 Views

4 replies

0 likes

  • 1574 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Change Premium Family to Non Family Premium

PlanFamily PremiumCountryUSA Operating SystemWindows 10 My Question or IssueToday I have switched my plan from Premium to Premium Family. When I change it back I can't seem to change plans. Its like stuck with Premium for Family. When I change it, th...

Casual Listener

Plan Family Premium Country USA   Operating System Windows 10   My Question or Issue Today I have switched my plan from Premium to Premium Family. When I change it back I can't see...

dmp2460

Casual Listener

1147 Views

4 replies

0 likes

  • 1147 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't pay with my MasterCard

I try to get the 3 months-0.99 euro offer but It won't accept the payment and it'll also pop this message up "Payment failed. Try again, or use a different payment method" and my balance is ok too.

Newbie

I try to get the 3 months-0.99 euro offer but It won't accept the payment and it'll also pop this message up "Payment failed. Try again, or use a different payment method" and my balance is ok too.

Petya

Community Legend

1242 Views

3 replies

0 likes

  • 1242 Views
  • 3 replies
  • 0 likes

Superuser Contribution Re: Currys 6 Months Offer

I seem to be having the same problem. I have brought the Google Home Nest Max from curry’s, which came with a 6 month free premium redeem code. When I redeem this code, it says I am not eligible for this offer. I literally made this account an hour a...

Visitor

I seem to be having the same problem. I have brought the Google Home Nest Max from curry’s, which came with a 6 month free premium redeem code. When I redeem this code, it says I am not eligible for ...

Peter

Spotify Legend

1831 Views

1 replies

0 likes

  • 1831 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Home Mini

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 8, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI live in the US and I got my email 2 days ago about getting a free Google Home Mini. When I do ...

Casual Listener

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 8, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I live in the U...

Peter

Spotify Legend

1262 Views

6 replies

1 likes

  • 1262 Views
  • 6 replies
  • 1 likes

Superuser Contribution Payment failed error

I could not payment for premium. I am getting payment fail error. Pls help me for this.

Casual Listener

I could not payment for premium. I am getting payment fail error. Pls help me for this. 

Petya

Community Legend

989 Views

4 replies

0 likes

  • 989 Views
  • 4 replies
  • 0 likes

Superuser Contribution Paid for a 3 month subcription yesterday, still got no Premium.

PlanFree/ PremiumCountryNetherlandsDeviceLaptopWindows 10 My Question or Issui Paid yesterday for a 3 moth subscription, and stil got no Premium.It is paid, and can show it, through bank records.

Visitor

Plan Free/ Premium Country Netherlands Device Laptop Windows 10   My Question or Issu i Paid yesterday for a 3 moth subscription, and stil got no Premium. It is paid, and can show it, ...

Petya

Community Legend

1036 Views

3 replies

0 likes

  • 1036 Views
  • 3 replies
  • 0 likes

No Paysafe Card Option

PlanFree/PremiumCountryPortugalDevicePCOperating SystemWindows My Question or Issue When I try to buy premium for Spotify , the only options are Paypal and Credit Card, but I want to pay with paysafecard

Newbie

  Plan Free/Premium Country Portugal Device PC Operating System Windows   My Question or Issue   When I try to buy premium for Spotify , the only options are Paypal and Cre...

OneByBoo

Roadie

1930 Views

1 replies

0 likes

  • 1930 Views
  • 1 replies
  • 0 likes

Spotify doesn't accept Revolut card for international users

Hello community, I have tried to pay my premium subscription with my Revolut card, but it says "Your payment method and country don't match. To continue, change your account's location or use a different payment method." Location: RomaniaIf I change ...

Newbie

Hello community, I have tried to pay my premium subscription with my Revolut card, but it says "Your payment method and country don't match. To continue, change your account's location or use a ...

OneByBoo

Roadie

6827 Views

1 replies

0 likes

Premium
Revolut
  • 6827 Views
  • 1 replies
  • 0 likes

I can't link my PayPal account to my Spotify account

PlanPremiumCountrySouth AfricaDevice(iPhone 6s)Operating System(Windows 10)My Question or IssueI tried to update my new card details to my Premium subscription, but it does not seem to accept it. I don't know if I should wait until my current card of...

Casual Listener

Plan Premium Country South Africa Device (iPhone 6s) Operating System (Windows 10) My Question or Issue I tried to update my new card details to my Premium subscription, but it does not seem...

Billy-J

Spotify Star

1976 Views

3 replies

0 likes

  • 1976 Views
  • 3 replies
  • 0 likes

Superuser Contribution My premium subscription (headspace included) was canceled and now i can’t resubscribe

/PremiumCountryNotwayDevice(iPhone 8Operating System(iOS 10 My Question or IssueMy premium subscription (headspace included) was canceled when my Credit card was stolen. I when I’m trying to resubscribe I’m not able to get the same option can you hel...

Newbie

/Premium Country Notway Device (iPhone 8 Operating System (iOS 10   My Question or Issue My premium subscription (headspace included) was canceled when my Credit card was stolen. I when...

Mario

Spotify Legend

938 Views

1 replies

0 likes

  • 938 Views
  • 1 replies
  • 0 likes

Looped in subscription

Hi there,after my free period expired I'd like to subscribe for family premium. When I click on the subscriptopn and choose paypal it forwards me to paypal for payment. In Paypal then, when trying to pay, it tells me that I allready have used 3 month...

Visitor

Hi there, after my free period expired I'd like to subscribe for family premium. When I click on the subscriptopn and  choose paypal it forwards me to paypal for payment.   In Paypal the...

Billy-J

Spotify Star

695 Views

1 replies

0 likes

  • 695 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment not going through

PlanFree CountryAustraliaMy Question or IssueHey to who ever sees this, I'm a former Premium subscriber, but I had to cancel my subscription for a couple of months.I'm trying to buy a subscription again, with the current option being 3 months for 11....

Casual Listener

Plan Free  Country Australia My Question or Issue Hey to who ever sees this, I'm a former Premium subscriber, but I had to cancel my subscription for a couple of months. I'm trying to buy ...

Petya

Community Legend

1100 Views

6 replies

0 likes

  • 1100 Views
  • 6 replies
  • 0 likes

cambio de premium a premio duo, cobra el cambio?

tengo unos días que pague por spotify premium, si cambio a premium duo me cobra mas o me cobrara nuevamente lo que cuesta premium duo?

Casual Listener

tengo unos días que pague por spotify premium, si cambio a premium duo me cobra mas o me cobrara nuevamente lo que cuesta premium duo? 

Billy-J

Spotify Star

1866 Views

1 replies

0 likes

  • 1866 Views
  • 1 replies
  • 0 likes

Solved!! Premium vs Premium Family Yearly

PlanPremiumCountryItalyDevice(iPhone XS)Operating System(iOS 13)My Question or Issue:I would to change my profile from Premium to Premium family yearly. How can i do? And is always possible to pay with paypal?thx

Casual Listener

Plan Premium Country Italy Device (iPhone XS) Operating System (iOS 13) My Question or Issue: I would to change my profile from Premium to Premium family yearly. How can i do? And is always ...

Billy-J

Spotify Star

4217 Views

7 replies

0 likes

  • 4217 Views
  • 7 replies
  • 0 likes

Premium family and switching/creating new user accounts

I have premium family. One of my family members has been sharing my login under the plan. They happen to have many playlists they have created and does not want to change. I have none created so am willing to login under a new login, but when I try t...

Casual Listener

I have premium family.  One of my family members has been sharing my login under the plan.  They happen to have many playlists they have created and does not want to change.  I have no...

Billy-J

Spotify Star

3148 Views

1 replies

0 likes

  • 3148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid through google pay but account not reflecting premium status

Plan Premium Country India Device iPhone XR My Question or Issue Hi, I paid for Spotify premium through google pay and I had to request twice because the request wasn’t sent though google pay and when it was I paid, I’ve attached the receipt, but whe...

Visitor

Plan Premium Country India   Device iPhone XR   My Question or Issue   Hi, I paid for Spotify premium through google pay and I had to request twice because the r...

Mario

Spotify Legend

2108 Views

1 replies

2 likes

  • 2108 Views
  • 1 replies
  • 2 likes

Superuser Contribution Had to close my account but I didn't cancel my premium subscription first

PlanPremiumCountryU.KDeviceOnePlus 7T ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I had to close my premium account due to someone having access to my account since changing passwords and logging all device out ...

Newbie

  Plan Premium Country U.K Device OnePlus 7T Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I had to close my premium account due to...

Mario

Spotify Legend

1313 Views

2 replies

0 likes

  • 1313 Views
  • 2 replies
  • 0 likes