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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
71786 Views
31 replies
2 likes
Moderator
120763 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
156606 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
306913 Views
169 replies
13 likes
I'm on Spotify Premium. I had to cancel my payment card for security reasons and should get the new one early next week. In the meanwhile, my monthly Spotify payment is due and I received a message that I need to update my card details ASAP. How can ...
I'm on Spotify Premium. I had to cancel my payment card for security reasons and should get the new one early next week. In the meanwhile, my monthly Spotify payment is due and I received a message t...
Community Legend
1306 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI accepted the invite to use premium on a family plan, I would like to keep my library and ge...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I accep...
Community Legend
577 Views
1 replies
0 likes
PlanFree/PremiumCountryThe Netherlands Device(iPhone 11 Pro)Operating System(iOS 13.3.) My Question or Issue Money has been debited from the bank account but not for my current account. How can I find out which address this belongs to?
Plan Free/Premium Country The Netherlands Device (iPhone 11 Pro) Operating System (iOS 13.3.) My Question or Issue Money has been debited from the bank account but no...
Community Legend
1552 Views
2 replies
0 likes
I been trying to get a subscription on Spotify student premium. I got verified as a student but when it came for payment details after entering my credentials it pops up a message "your country and your payment details doesn't match" Please help I do...
I been trying to get a subscription on Spotify student premium. I got verified as a student but when it came for payment details after entering my credentials it pops up a message "your country and y...
Community Legend
898 Views
2 replies
0 likes
PlanPremiumCountryU.S. DeviceIPhone XR Operating System(iOS 13 My Question or IssueI ordered the google home mini as part of the promotion, but it was shipped to the wrong address and has since returned to the warehouse. Is there anyway I can have it...
Plan Premium Country U.S. Device IPhone XR Operating System (iOS 13 My Question or Issue I ordered the google home mini as part of the promotion, but it was shipped to th...
Spotify Star
404 Views
1 replies
0 likes
PlanPremiumCountryArgentinaDeviceSamsung J7 (2016)Operating SystemAndroid My Question or IssueHello everyone, i'm having a problem with my Spotify account.I suscribed to the Premium Plan, and later my daughter uninstalled Spotify on my phone.I downlo...
Plan Premium Country Argentina Device Samsung J7 (2016) Operating System Android My Question or Issue Hello everyone, i'm having a problem with my Spotify account. I suscribed to th...
Spotify Star
467 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo my problem is I’m trying to set up a college premium account but I entered my college and ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So my p...
Not applicable
672 Views
2 replies
0 likes
PlanFreeCountryUnited StatesDeviceiPhone 7 My Question or IssueI tried creating a spotify premium account but I am getting this message: "Unfortunately, we couldn't confirm that you're a student.Please check your details and try again." I can see tha...
Plan Free Country United States Device iPhone 7 My Question or Issue I tried creating a spotify premium account but I am getting this message: "Unfortunately, we could...
Community Legend
731 Views
2 replies
0 likes
As the title says. I have seen the money deducted from my bank account have a statement saying payment went through. I havent received any confirmation from Spotify however, and no premium. The money has been deducted though and I like this solved. ...
As the title says. I have seen the money deducted from my bank account have a statement saying payment went through. I havent received any confirmation from Spotify however, and no premium. The money...
Community Legend
727 Views
3 replies
0 likes
I got a free premium trial and all worked fine. Until this morning! I've been put back to free. Why? And how do I get it back? Geniet van Spotify Premium januari 03, 2020 Bestelnummer: 1248867777715105 Spotify Premium €0,00 3 maanden Totaal €0,00 Bet...
I got a free premium trial and all worked fine. Until this morning! I've been put back to free. Why? And how do I get it back? Geniet van Spotify Premium &nb...
Spotify Legend
4064 Views
6 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't seem to subscribe using card, even though it shows in the list of subsciption types a...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can't...
Roadie
1306 Views
3 replies
0 likes
PlanPremium- student CountryUSA Device Macbook Pro late 2016Operating System(iOS 10) My Question or IssueI've been using Hulu with my Spotify student account but today I opened Hulu and they're asking me to pay $5.99 to start my plan. There is also a...
Plan Premium- student Country USA Device Macbook Pro late 2016 Operating System (iOS 10) My Question or Issue I've been using Hulu with my Spotify student account...
Spotify Star
925 Views
1 replies
0 likes
PlanFree/PremiumCountryIndiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or Issuehi. I bought the Spotify Premium family plan. My card got debited but I did not receive premium.I got a message on the...
Plan Free/Premium Country India Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 My Question or Issue hi. I bought the Spotify Premium f...
Spotify Star
469 Views
1 replies
0 likes
I gotta admit that im a huge stats fan, and every year is pure joy for me checking the "Year Wrap", is there any way that i can get similar stuff except once every year?
I gotta admit that im a huge stats fan, and every year is pure joy for me checking the "Year Wrap", is there any way that i can get similar stuff except once every year?
Spotify Legend
1483 Views
5 replies
0 likes
PlanPremiumCountryColombia DeviceSamsung Galaxy A20Operating SystemAndroid My Question or IssueComo obtengo un reembolso, lo que sucede es que hace unos días, tuve descuento del premium en mi tarjeta, pero yo ya no uso Spotify premium, obtuve Premium...
Plan Premium Country Colombia Device Samsung Galaxy A20 Operating System Android My Question or Issue Como obtengo un reembolso, lo que sucede es que hace unos días, tu...
Spotify Legend
735 Views
1 replies
0 likes
My wife and I want to share an account. We like the same music. Can we do this on an individual plan? That is, have Spotify apps open at the same time on different devices in our home and phones? And... is there not a yearly pay offering for individu...
My wife and I want to share an account. We like the same music. Can we do this on an individual plan? That is, have Spotify apps open at the same time on different devices in our ho...
Spotify Legend
1046 Views
7 replies
0 likes
I recently upgraded to a premium family subscription and the money has been taken from my account but my plan is still on free of the below information is required.i have a macbook air and iphone8. I dont know whats gone wrong. can anyone help ? Devi...
I recently upgraded to a premium family subscription and the money has been taken from my account but my plan is still on free of the below information is required. i have a macbook air and iphone8....
Spotify Star
440 Views
1 replies
0 likes
I have paid for spotify premium. I got confirmation email on one email address but the receipt came to another and the premium got activated on account associated with that email. wth?
I have paid for spotify premium. I got confirmation email on one email address but the receipt came to another and the premium got activated on account associated with that email. wth?
Spotify Star
380 Views
1 replies
0 likes
How can I convert Spotify Premium to Family with 4 months of prepaid time on Premium? Will I lose the $40 I prepaid last year?
How can I convert Spotify Premium to Family with 4 months of prepaid time on Premium? Will I lose the $40 I prepaid last year?
Spotify Legend
1524 Views
3 replies
0 likes
PlanFree/PremiumCountryIndiaOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy payment for a month subscription was successful however right after that payment was done I got a notice saying that the subscription was not s...
Plan Free/Premium Country India Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My payment for a month subscription was successful however right afte...
Community Legend
863 Views
3 replies
0 likes
