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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128892 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57259 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232430 Views
144 replies
13 likes
Hi I have a problem with my accountThe app took money from my debit automatically without any confirmation first recently. I learned that I could cancel my subscription yet the remaining days would still stay the same but that doesn't seem to be the ...
Hi I have a problem with my account The app took money from my debit automatically without any confirmation first recently. I learned that I could cancel my subscription yet the remaining day...
Spotify Legend
622 Views
1 replies
0 likes
Hello my problem is payment. Verified that I am a student but i paid more. İ paid like premium. I want my payment returned to me because payment was made without my permission
Hello my problem is payment. Verified that I am a student but i paid more. İ paid like premium. I want my payment returned to me because payment was made without my permission
Community Legend
354 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Australia Device iPhone 7(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Australia Device iPhone 7 (iPhone ...
Community Legend
317 Views
1 replies
0 likes
I live in the US, and i just noticed that last month I was over charged, 18.74$ instead of 9.99$, who can i contact to get a refund?thank you
I live in the US, and i just noticed that last month I was over charged, 18.74$ instead of 9.99$, who can i contact to get a refund? thank you
Spotify Star
429 Views
1 replies
0 likes
I would like to take advantage of the 3-month premium service. I only ask this because I didn't have the premium for long and would like to try this one. It seems I missed the opportunity for the offer by a few days..... It would go along way in maki...
I would like to take advantage of the 3-month premium service. I only ask this because I didn't have the premium for long and would like to try this one. It seems I missed the opportunity for the off...
Spotify Star
426 Views
1 replies
0 likes
Hi, I have been trying to join my husband's family account for many months. I just recently realized we both are continuing to get charged even though it shows I am a member of his family account on his account and on my account it shows I am paying ...
Hi, I have been trying to join my husband's family account for many months. I just recently realized we both are continuing to get charged even though it shows I am a member of his family ac...
Community Legend
742 Views
1 replies
0 likes
Plan11 month of Student Plan but now freeCountryTurkeyDevice(Huawei Mate 10 Lite)Operating System(Android 8.0 Oreo) My Question or IssueI'm using a student plan for about 11 months. But I can't renew my plan for 2 days. I used 2 credit cards but agai...
Plan 11 month of Student Plan but now free Country Turkey Device (Huawei Mate 10 Lite) Operating System (Android 8.0 Oreo) My Question or Issue I'm using a student plan for about 11 ...
Casual Listener
541 Views
2 replies
1 likes
PlanFreen (I paid for premium)CountryBrasilDevice(Samsung Galaxy 9)Operating System(Android 9 Pie.) My Question or IssueEu comprei o spotify premium normal com os 3 meses gratuítos, fui cobrada em 10 reais, porém o Premium não foi ativado na minha co...
Plan Freen (I paid for premium) Country Brasil Device (Samsung Galaxy 9) Operating System (Android 9 Pie.) My Question or Issue Eu comprei o spotify premium normal com os 3 meses gra...
Spotify Star
589 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I've created another account some time ago and subscribed to premium, but I forgot the...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, ...
Spotify Star
384 Views
1 replies
0 likes
I have Spotify Premium with Hulu and don't know how to access Hulu through the Spotify account. I have tried to log in with the Spotify Premium credentials and it doesn't work. I took a screen shot of my account to show what I am talking about. This ...
I have Spotify Premium with Hulu and don't know how to access Hulu through the Spotify account. I have tried to log in with the Spotify Premium credentials and it doesn't work. I took a...
Spotify Star
494 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,where can I buy a gift card (e-card) on spotify's website?
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, wh...
Spotify Star
364 Views
1 replies
0 likes
Hi, I have a premium account for years. More and more we have a "fight" for the stream. Meaning, when I am running and listening to whatever, my daughter turns on her spotify and mine stops, then my wife starts spotify in the car and ...you get the p...
Hi, I have a premium account for years. More and more we have a "fight" for the stream. Meaning, when I am running and listening to whatever, my daughter turns on her spotify and mine stops, then my ...
Community Legend
405 Views
1 replies
0 likes
Cambie a premium en Uruguay con convenio de la empresa a antel pero sigo figurando free
Cambie a premium en Uruguay con convenio de la empresa a antel pero sigo figurando free
Spotify Star
636 Views
3 replies
0 likes
PlanPremiumCountryPhilippines DeviceiPhone 7s pusOperating SystemiOS 12 My Question or Issue my payment was doubled and now the forst month already lapse and it is showing i need to pay for renewal.
Plan Premium Country Philippines Device iPhone 7s pus Operating System iOS 12 My Question or Issue my payment was doubled and now the forst month already lapse and it...
Spotify Star
354 Views
1 replies
0 likes
PremiumUS I have premium for students, and my Spotify works perfect but when I go to Hulu, it keeps trying to get me to sign up for a plan even though it’s included with Spotify for students. I have used my Hulu with Spotify before no problems. I don...
Premium US I have premium for students, and my Spotify works perfect but when I go to Hulu, it keeps trying to get me to sign up for a plan even though it’s included with Spotify fo...
Community Legend
370 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
1051 Views
3 replies
0 likes
Buenas tardes! Tengo una cuenta premium de spotify y alguien ha conseguido descifrar mi contraseña y ha estado usando mi cuenta. Eso no es un gran problema, el caso es que esa persona me ha borrado todoas las playlist que yo seguía, y todas las carpe...
Buenas tardes! Tengo una cuenta premium de spotify y alguien ha conseguido descifrar mi contraseña y ha estado usando mi cuenta. Eso no es un gran problema, el caso es que esa persona me ha ...
Community Legend
1377 Views
1 replies
0 likes
I signed up for Spotify Premium and got 3 months trial, but my account name I didn't like, if I unsubscribe now and sign up for another account with the same debit card will I still get the 3 month free trial?
I signed up for Spotify Premium and got 3 months trial, but my account name I didn't like, if I unsubscribe now and sign up for another account with the same debit card will I still get the 3 month f...
Spotify Legend
586 Views
2 replies
0 likes
PlanFree/PremiumCountrySingaporeDevicePixel 3 XLOperating SystemAndroid 10 My Question or IssueI have been trying to subscribe to Spotify premium, and everytime I enter my debit card for payment details, I always get an error "Payment failed". Howeve...
Plan Free/Premium Country Singapore Device Pixel 3 XL Operating System Android 10 My Question or Issue I have been trying to subscribe to Spotify premium, and everytime I enter my de...
Spotify Star
32219 Views
10 replies
1 likes
PlanPremiumCountryUSA My Question or IssueI have been a Spotify Premium subscriber for two years. I added Hulu when Spotify made the offer, and used it a lot. This morning Spotify notified me that my credit card expired, and I updated my information....
Plan Premium Country USA My Question or Issue I have been a Spotify Premium subscriber for two years. I added Hulu when Spotify made the offer, and used it a lot. This morning Spotify no...
Casual Listener
1724 Views
2 replies
0 likes
