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Trying to cancel a subscription

Trying to cancel a subscription

When I click on the Subscription button on left hand side , there is no appearance of  CHANGE or CANCEL. I am at a loss as to how to cancel the subscription.

Plan

Free

Country

Italy

Device

 Samsung tablet

Operating System

Dont know

 

My Question or Issue

How to cancel without using the subscription button

Reply
1 Reply

Hey @fee_caputo, thanks for writing!

 

Just follow the steps bellow and let me know if it works for you:

 

  1. Log in to your account page.
  2. Click Subscription in the menu on the left.
  3. Click CHANGE OR CANCEL.
  4. Click CANCEL PREMIUM.
  5. Click YES, CANCEL. Your account page now shows the date you’ll return to the Free service. 
BittencourtSpotify Star
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