Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 183806 Views
- 116 replies
- 12 likes
- 183806 Views
- 116 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20868 Views
- 28 replies
- 4 likes
- 20868 Views
- 28 replies
- 4 likes
charged more even though I signed up for student premium
I signed to spotify subscription for student,but i just realissed for the past few months I have been charged morethis is horrible and dishonest service and incorrectwhy was I not notified of this?and I AM STILL A STUDENTi had already verified this w...
- I signed to spotify subscription for student, but i just realissed for the past few months I have been charged more this is horrible and dishonest service and incorrect why was I not notified of t...
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- Spotify Star
- 1528 Views
- 3 replies
- 0 likes
- 1528 Views
- 3 replies
- 0 likes
Charged on ps4 and no premium
I have always been charged through my ps4 account for spotify. When I recieved an app update, it seems I dont have the premium deal nomore? Its basically asking me to subscribe again for monthly charges if always been paying.PlanFree/PremiumCountry D...
- I have always been charged through my ps4 account for spotify. When I recieved an app update, it seems I dont have the premium deal nomore? Its basically asking me to subscribe again for monthl...
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- Community Legend
- 609 Views
- 1 replies
- 0 likes
- 609 Views
- 1 replies
- 0 likes
Solved!! Family subscription
Spotify changed me twice for one month subscription on family account. What should I do?
- Spotify changed me twice for one month subscription on family account. What should I do?
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- Community Legend
- 1171 Views
- 1 replies
- 0 likes
- 1171 Views
- 1 replies
- 0 likes
Superuser Contribution abbonamento rinnovato il 1 marzo ma disattivato oggi
salve ho rinnovato la sottoscrizione a premium il 1 marzo 2019 ma oggi mi hanno disattivato l'abbonamento dato che il plafon della mia carta di credito si rinnova ogni fine mese non è stato possibile effettuare il pagamento, come posso risolvere la q...
- salve ho rinnovato la sottoscrizione a premium il 1 marzo 2019 ma oggi mi hanno disattivato l'abbonamento dato che il plafon della mia carta di credito si rinnova ogni fine mese non è stato possibile...
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- Spotify Legend
- 768 Views
- 1 replies
- 0 likes
- 768 Views
- 1 replies
- 0 likes
Solved!! What happens to downloaded song between two seprated subscriptions?
So for example you've canceled your premium or your trial ends and you have downloaded songs specially saving a whole playlist or making a 300 song playlist and downloaded all of its songs. What happens if your premium ends for any reason and you ren...
- So for example you've canceled your premium or your trial ends and you have downloaded songs specially saving a whole playlist or making a 300 song playlist and downloaded all of its songs. What happ...
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- Spotify Star
- 2682 Views
- 3 replies
- 0 likes
- 2682 Views
- 3 replies
- 0 likes
Cant pay for 1 month with credit card
I'm trying to get 1 month premium but it's only giving me the paysafecard option. It's also doing it for the 3 and 6 months, but it's giving me the option to pay with my card for the family and yearly.
- I'm trying to get 1 month premium but it's only giving me the paysafecard option. It's also doing it for the 3 and 6 months, but it's giving me the option to pay with my card for the family and yearl...
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- Spotify Star
- 798 Views
- 1 replies
- 0 likes
- 798 Views
- 1 replies
- 0 likes
premium-code lost
i had a spotify giftcard but i lost it, the only things which i still have is the card where the giftcard was on and the receipt. On the receipt i couldn't find the code.Is there anything on the card (not the giftcard it self) how i can get the premi...
- i had a spotify giftcard but i lost it, the only things which i still have is the card where the giftcard was on and the receipt. On the receipt i couldn't find the code. Is there anything on the ca...
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- Spotify Star
- 818 Views
- 1 replies
- 0 likes
- 818 Views
- 1 replies
- 0 likes
PayPal Gift Card [QUESTION]
PlanPremiumCountryGreece Hi fellas! So I wanna buy a gift card from PayPal site but my account is registered in Greece where I'm living right now. Is it possible to buy the card from PayPal and use it in my country or I have to have a US account? I'm...
- Plan Premium Country Greece Hi fellas! So I wanna buy a gift card from PayPal site but my account is registered in Greece where I'm living right now. Is it possible to buy ...
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- Community Legend
- 545 Views
- 1 replies
- 0 likes
- 545 Views
- 1 replies
- 0 likes
Charged twice by changing accounts
Hi everyone, Hopefully one of you can help me out. A while ago, I've ordered Spotify Premium but then saw there was also a Spotify for Students. I was charged twice. Now, I have not enough money on my credit card. I would like to know if it's possibl...
- Hi everyone, Hopefully one of you can help me out. A while ago, I've ordered Spotify Premium but then saw there was also a Spotify for Students. I was charged twice. Now, I have not enough mon...
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- Community Legend
- 710 Views
- 1 replies
- 0 likes
- 710 Views
- 1 replies
- 0 likes
Some Music unavailable in Spotify India
PlanPremium CountryCurrently India DeviceMSI GS70 20D [Windows] and Nokia 6.1 [Android] Operating SystemWindows 8 and Android 9 IssueA brief background about me, been a 4-year user of Spotify now. First got Spotify in my first country of residence - ...
- Plan Premium Country Currently India Device MSI GS70 20D [Windows] and Nokia 6.1 [Android] Operating System Windows 8 and Android 9 Issue A brief backgr...
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- Community Legend
- 1370 Views
- 1 replies
- 2 likes
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missing tracksSpotify India
- 1370 Views
- 1 replies
- 2 likes
Cancelar suscripción de una cuenta que no es mía
Buen día, quiero cancelar la suscripción premium de una cuenta a la que no tengo acceso, no tengo ni el correo ni el usuario ni la contraseña pero ya se me hizo el cargo, está vinculado a mi tarjeta y tengo el comprobante. El cargo se hizo el 31 de m...
- Buen día, quiero cancelar la suscripción premium de una cuenta a la que no tengo acceso, no tengo ni el correo ni el usuario ni la contraseña pero ya se me hizo el cargo, está vinculado a mi tarjeta ...
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- Community Legend
- 1719 Views
- 1 replies
- 0 likes
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cancelarcuenta desconocidaPremiumSuscripción
- 1719 Views
- 1 replies
- 0 likes
Solved!! Payment taken back
PlanPremiumCountryNetherlandsDeviceiPhone 7Operating SystemIOS 12 My Question or IssueI accidentally withdrew a payment in my bank. I paid for a month of Spotify and somehow returned the payment. Now my account is unaccesable. I am not sure on the em...
- Plan Premium Country Netherlands Device iPhone 7 Operating System IOS 12 My Question or Issue I accidentally withdrew a payment in my bank. I paid for a month of Spotify and ...
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- Community Legend
- 419 Views
- 3 replies
- 0 likes
- 419 Views
- 3 replies
- 0 likes
Payment Method Changed to Paypal on its own
The past 3 years I've had autopay from my CC. This month, the charge was taken from my paypal account and i've never given Spotify that account information. I've changed it back to my CC but How is this possible? Nothing seems malicious at all, just ...
- The past 3 years I've had autopay from my CC. This month, the charge was taken from my paypal account and i've never given Spotify that account information. I've changed it back to my ...
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- Spotify Star
- 256 Views
- 1 replies
- 0 likes
- 256 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Switching between premium accounts to get Google Home
PlanPremium + Headspace CountryUK My Question or IssueHi there; I'd like to switch to the Family plan to get the Google Home offer, but I also enjoy Premium + Headspace. If I switch to Family for a month, cancel and then switch back, does Headspace l...
- Plan Premium + Headspace Country UK My Question or Issue Hi there; I'd like to switch to the Family plan to get the Google Home offer, but I also enjoy Premium + Headspace. If I ...
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- Spotify Legend
- 867 Views
- 5 replies
- 0 likes
- 867 Views
- 5 replies
- 0 likes
Solved!! Song Limit Ridiculous...
Spotify the 1% will increase over time the longer people are subscribers and the longer they are members their Library size will increase. It really takes nothing for you guys to remove this restriction. I was an original beta tester for Spotify befo...
- Spotify the 1% will increase over time the longer people are subscribers and the longer they are members their Library size will increase. It really takes nothing for you guys to remove this re...
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- Casual Listener
- 1016 Views
- 2 replies
- 0 likes
- 1016 Views
- 2 replies
- 0 likes
Spotify is charging me the double cost that I usually pay
I have the membership for university students, but right now i saw that the charge that spotify did was for a normal membership, I want to know why and what should I do. PlanPremiumCountryMexico
- I have the membership for university students, but right now i saw that the charge that spotify did was for a normal membership, I want to know why and what should I do. Plan Premium Count...
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- Newbie
- 490 Views
- 2 replies
- 0 likes
- 490 Views
- 2 replies
- 0 likes
Spotify has charged me twice for last month.
Hi,I’m a student from the Uk and I have a premium student account. This means the subscription should cost £4.99 a month. However, last month I was charged £4.99 on the 1st of March and then £9.99 on the 29th of March. I am really upset by this charg...
- Hi, I’m a student from the Uk and I have a premium student account. This means the subscription should cost £4.99 a month. However, last month I was charged £4.99 on the 1st of March and then £9.99 ...
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- Spotify Star
- 329 Views
- 3 replies
- 0 likes
- 329 Views
- 3 replies
- 0 likes
Price increases to 14.99 without notice
PlanFree/PremiumCountry DeviceOnePlus 5tOperating SystemAndroid, windows My Question or IssuePrice increased to 14.99 a month in November of 2018 without notice. Appears to be the price for a family account but this is not a family account. Need corr...
- Plan Free/Premium Country Device OnePlus 5t Operating System Android, windows My Question or Issue Price increased to 14.99 a month in November of 2018 without notice. A...
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- Spotify Star
- 2765 Views
- 2 replies
- 0 likes
- 2765 Views
- 2 replies
- 0 likes
Galaxy S10 6 Month Trial
PlanTrialCountryUSDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueI am currently on a free trial for spotify and I just found out my Galaxy S10 comes with a 6 month trial. Is there anyway I could extend my trial by 5 months since ...
- Plan Trial Country US Device Samsung Galaxy S10 Operating System Android My Question or Issue I am currently on a free trial for spotify and I just found out my Galaxy S10 comes with...
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- Spotify Star
- 504 Views
- 1 replies
- 0 likes
- 504 Views
- 1 replies
- 0 likes
Subscription
PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am am trying to change payment info. I pay for premium Spotify. But my online account says it’s basic free Spotify. I need someone to look into my ...
- Plan Free/Premium Country Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am am trying to change payment info. I pay for premium Spo...
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- Community Legend
- 602 Views
- 5 replies
- 0 likes
- 602 Views
- 5 replies
- 0 likes