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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

150002 Views

69 replies

10 likes

Premium for Family
  • 150002 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

95719 Views

89 replies

4 likes

  • 95719 Views
  • 89 replies
  • 4 likes

Premium account changed to free

Hello everybody,I'm writing because my premium subscription has changed to free today, that's pretty weird since I've paid for a month of premium and not 10 days. Hope you can help me.

Casual Listener

Hello everybody, I'm writing because my premium subscription has changed to free today, that's pretty weird since I've paid for a month of premium and not 10 days. Hope you can help me.   &lt...

Billy-J

Spotify Star

2924 Views

5 replies

0 likes

  • 2924 Views
  • 5 replies
  • 0 likes

If I want to gift a YEAR subscription, is a tacky pile of gift cards my only option?

Gift cards are so tacky. It has the price emblazoned all over it. Is there a more elegant way to give a year of Premium to someone. I cannot find any info! Plan - PremiumCountry - USA

Casual Listener

Gift cards are so tacky. It has the price emblazoned all over it. Is there a more elegant way to give a year of Premium to someone. I cannot find any info!  Plan - Premium Country - ...

Billy-J

Spotify Star

1746 Views

3 replies

0 likes

  • 1746 Views
  • 3 replies
  • 0 likes

Samsung Galaxy S10 - 6 months free Spotify premium trial

Hello first post here. I am trying to redeem my 6 month free trial of Spotify premium that came with my purchase of my Galaxy S10. However when I try to redeem the offer, I get a message of 'It looks like you're not eligible for that offer, but we fo...

Newbie

Hello first post here.   I am trying to redeem my 6 month free trial of Spotify premium that came with my purchase of my Galaxy S10.   However when I try to redeem the offer, I get a me...

OneByBoo

Roadie

2343 Views

1 replies

0 likes

  • 2343 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Charged twice this month?

I upgraded from a Premium subscription to a Premium for Family subscription this month. I appear to have been charged twice as follows: - My normal Premium charge of £9.99 was taken on 8th April- My new Premium for Family charge of £14.99 was taken o...

Casual Listener

I upgraded from a Premium subscription to a Premium for Family subscription this month. I appear to have been charged twice as follows:   - My normal Premium charge of £9.99 was taken on 8th A...

lexicat101

Casual Listener

1667 Views

5 replies

0 likes

  • 1667 Views
  • 5 replies
  • 0 likes

Can't redeem Spotify/Google Mini Home deal - Canada

PremiumCanada Devices(Samsung Galaxy s7, XPS15)Operating System(Windows 10) My Question or IssueThere is a deal right now where spotify premium members in Canada can get a free google mini home, but every time I go to the following link it gives me a...

Newbie

Premium Canada   Devices (Samsung Galaxy s7, XPS15) Operating System (Windows 10)   My Question or Issue There is a deal right now where spotify premium members in Canada can get a...

Jᴀᴄᴋ

Roadie

1810 Views

3 replies

0 likes

canada
Google Home
Help
Mini
  • 1810 Views
  • 3 replies
  • 0 likes

I need help!!! I just want to close my premium account, but it won’t let me complete the steps😡

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

1765 Views

5 replies

0 likes

  • 1765 Views
  • 5 replies
  • 0 likes

Solved!! SMART/GLOBE as Payment

I want to pay by mobile. But there is no option for it. Can you please help me with this.

Newbie

I want to pay by mobile. But there is no option for it. Can you please help me with this.

Luan

Spotify Star

1677 Views

1 replies

0 likes

  • 1677 Views
  • 1 replies
  • 0 likes

Google Home offer UK

PlanPremiumCountryUKDeviceMutipleOperating SystemMultiple I'm seeing notes on here about the offer above ending April 17th. Last i saw, way before that, was that I'd successfully reserved by free google home. I heard nothing else, no emails, no updat...

Casual Listener

Plan Premium Country UK Device Mutiple Operating System Multiple   I'm seeing notes on here about the offer above ending April 17th. Last i saw, way before that, was that I'd successful...

Billy-J

Spotify Star

1507 Views

5 replies

0 likes

  • 1507 Views
  • 5 replies
  • 0 likes

Solved!! Error en plan duo

Contraté plan duo pero en el 2do usuario no funciona. Se cargan las canciones pero al pasar a offline se borran e indica esta offline y se sale de la aplicación sin poder volver a entrar porque indica que debe volver a conectarse para entrar. Además ...

Casual Listener

Contraté plan duo pero en el 2do usuario no funciona. Se cargan las canciones pero al pasar a offline se borran e indica esta offline y se sale de la aplicación sin poder volver a entrar porque indic...

Luan

Spotify Star

3756 Views

5 replies

0 likes

  • 3756 Views
  • 5 replies
  • 0 likes

Spotify switched my student discount to premium

Hello, so I’ve always had the student discount on. Today I realised that I was charges the 6.99€ one instead of the 3.50€. I saw that my “student period” was over but I did not get notified to do the actions that I’ve had to. Can I have the cash back...

Newbie

Hello, so I’ve always had the student discount on. Today I realised that I was charges the 6.99€ one instead of the 3.50€. I saw that my “student period” was over but I did not get notified to do the...

OneByBoo

Roadie

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

On the App subscription says Premium Trial But website says Premium Family?

PlanPremium Trial & Family PremiumCountry Device(iPhone 7 & iPad) My Question or IssueHi there, When I sign into the App on my phone my subscription says Premium Trial, because I registered for the trial, but then my husband created a family premium....

Newbie

Plan Premium Trial & Family Premium Country   Device (iPhone 7 & iPad)   My Question or Issue Hi there, When I sign into the App on my phone my subscription says Premium Tr...

OneByBoo

Roadie

486 Views

1 replies

1 likes

  • 486 Views
  • 1 replies
  • 1 likes

Family Plan Issue

PlanPremiumCountryUSADeviceIphoneXOperating System(iOS 10 My Question or IssueI received an email last week, asking to verify my address, which I did. Then I received an email saying that address was verified. Yesterday, another email was sent, indic...

Newbie

Plan Premium Country USA Device IphoneX Operating System (iOS 10   My Question or Issue I received an email last week, asking to verify my address, which I did. Then I received an emai...

OneByBoo

Roadie

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Solved!! Starbucks Partner Premium plan and Hulu

PlanPremium/StarbucksCountryUS My Question or IssueHi, I am signed up for my premium account as a Starbucks partner, and I'm wondering if this includes access to Hulu as it's a premium account? If so, how do I access Hulu? Thanks!

Casual Listener

Plan Premium/Starbucks Country US   My Question or Issue Hi, I am signed up for my premium account as a Starbucks partner, and I'm wondering if this includes access to Hulu as it's a premi...

Luan

Spotify Star

8142 Views

4 replies

0 likes

  • 8142 Views
  • 4 replies
  • 0 likes

Solved!! Free Google home Mini Promotion?

PlanPremiumCountryCanadaI signed up for premium again because I read about the free Google home mini promotion, it's been 3 days and no email or anything. Can anyone confirm it's still going on and how I am able to redeem for it? Thanks alot.

Newbie

Plan Premium Country Canada I signed up for premium again because I read about the free Google home mini promotion, it's been 3 days and no email or anything. Can anyone confirm it's still going ...

Luan

Spotify Star

746 Views

1 replies

0 likes

  • 746 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gift card not working. Customer Support Failure.

PlanPremium 30 day trailCountryUSADeviceDesktop PCOperating SystemWin 10 Pro Purchased a $30 gift card at Target. Card redemption fails with an error message that says "Something went wrong. Try again, or get help." I have been communicating with the...

Roadie

  Plan Premium 30 day trail Country USA Device Desktop PC Operating System Win 10 Pro   Purchased a $30 gift card at Target. Card redemption fails with an error message that says ...

Peter

Spotify Legend

4770 Views

6 replies

0 likes

  • 4770 Views
  • 6 replies
  • 0 likes

Superuser Contribution No premium on App

PlanPremiumCountryIsrael ( currently at vietnam) DeviceHuawei p30 pro Operating SystemAndroid latest one My Question or IssueJust registered on premium. App still shows me get premium and dont let me edit my name or country. I cant download songs i l...

Casual Listener

Plan Premium Country Israel ( currently at vietnam)  Device Huawei p30 pro  Operating System Android latest one   My Question or Issue Just registered on premium.  App ...

Peter

Spotify Legend

2305 Views

2 replies

0 likes

  • 2305 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Gift Card not working

I had purchased a $10 Spotify gift-card at my local Target. When I got home to use the pin or code I was told it was invalid. I was confused considering the reciept said the code was activated, it was purchased in the same country as my account, and ...

Newbie

I had purchased a $10 Spotify gift-card at my local Target. When I got home to use the pin or code I was told it was invalid. I was confused considering the reciept said the code was activated, it wa...

Peter

Spotify Legend

2192 Views

4 replies

0 likes

  • 2192 Views
  • 4 replies
  • 0 likes

Superuser Contribution Bonus 18app

Ciao a tutti, ho un problema nel convertire il mio bonus cultura che il governo italiano mi ha fornito. Io attraverso 18app ho generato un buono da 59,94€ da convertire in un abbonamento da 6 mesi. Il codice e la mail che inserisco sono corretti, per...

Newbie

Ciao a tutti, ho un problema nel convertire il mio bonus cultura che il governo italiano mi ha fornito. Io attraverso 18app ho generato un buono da 59,94€ da convertire in un abbonamento da 6 mesi. I...

Peter

Spotify Legend

4466 Views

1 replies

0 likes

18app
bonus
  • 4466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't down grade from Premium cos my account tells me I'm on Free. Being charged for Premium.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Peter

Spotify Legend

795 Views

2 replies

0 likes

  • 795 Views
  • 2 replies
  • 0 likes

Superuser Contribution "Non puoi scaricare premium da quest'app"

Apro spotify stamattina come di consueto e scopro che la versione premium è stata disattivata senza motivo (i pagamenti risultano a buon fine) e per di più quando cerco di riattivarla, all'opzione premium compare il messaggio "non puoi scaricare prem...

Newbie

Apro spotify stamattina come di consueto e scopro che la versione premium è stata disattivata senza motivo (i pagamenti risultano a buon fine) e per di più quando cerco di riattivarla, all'opzione pr...

Daisy

Spotify Legend

1265 Views

1 replies

0 likes

  • 1265 Views
  • 1 replies
  • 0 likes