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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

146540 Views

69 replies

10 likes

Premium for Family
  • 146540 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

92079 Views

89 replies

4 likes

  • 92079 Views
  • 89 replies
  • 4 likes

Superuser Contribution Gift card not working. Customer Support Failure.

PlanPremium 30 day trailCountryUSADeviceDesktop PCOperating SystemWin 10 Pro Purchased a $30 gift card at Target. Card redemption fails with an error message that says "Something went wrong. Try again, or get help." I have been communicating with the...

Roadie

  Plan Premium 30 day trail Country USA Device Desktop PC Operating System Win 10 Pro   Purchased a $30 gift card at Target. Card redemption fails with an error message that says ...

Peter

Spotify Legend

4723 Views

6 replies

0 likes

  • 4723 Views
  • 6 replies
  • 0 likes

Superuser Contribution No premium on App

PlanPremiumCountryIsrael ( currently at vietnam) DeviceHuawei p30 pro Operating SystemAndroid latest one My Question or IssueJust registered on premium. App still shows me get premium and dont let me edit my name or country. I cant download songs i l...

Casual Listener

Plan Premium Country Israel ( currently at vietnam)  Device Huawei p30 pro  Operating System Android latest one   My Question or Issue Just registered on premium.  App ...

Peter

Spotify Legend

2281 Views

2 replies

0 likes

  • 2281 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Gift Card not working

I had purchased a $10 Spotify gift-card at my local Target. When I got home to use the pin or code I was told it was invalid. I was confused considering the reciept said the code was activated, it was purchased in the same country as my account, and ...

Newbie

I had purchased a $10 Spotify gift-card at my local Target. When I got home to use the pin or code I was told it was invalid. I was confused considering the reciept said the code was activated, it wa...

Peter

Spotify Legend

2122 Views

4 replies

0 likes

  • 2122 Views
  • 4 replies
  • 0 likes

Superuser Contribution Bonus 18app

Ciao a tutti, ho un problema nel convertire il mio bonus cultura che il governo italiano mi ha fornito. Io attraverso 18app ho generato un buono da 59,94€ da convertire in un abbonamento da 6 mesi. Il codice e la mail che inserisco sono corretti, per...

Newbie

Ciao a tutti, ho un problema nel convertire il mio bonus cultura che il governo italiano mi ha fornito. Io attraverso 18app ho generato un buono da 59,94€ da convertire in un abbonamento da 6 mesi. I...

Peter

Spotify Legend

4439 Views

1 replies

0 likes

18app
bonus
  • 4439 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't down grade from Premium cos my account tells me I'm on Free. Being charged for Premium.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Peter

Spotify Legend

785 Views

2 replies

0 likes

  • 785 Views
  • 2 replies
  • 0 likes

Superuser Contribution "Non puoi scaricare premium da quest'app"

Apro spotify stamattina come di consueto e scopro che la versione premium è stata disattivata senza motivo (i pagamenti risultano a buon fine) e per di più quando cerco di riattivarla, all'opzione premium compare il messaggio "non puoi scaricare prem...

Newbie

Apro spotify stamattina come di consueto e scopro che la versione premium è stata disattivata senza motivo (i pagamenti risultano a buon fine) e per di più quando cerco di riattivarla, all'opzione pr...

Daisy

Spotify Legend

1256 Views

1 replies

0 likes

  • 1256 Views
  • 1 replies
  • 0 likes

Google Home Mini Offer Canada - Ended?

PlanPremium CountryCanada DeviceAndroid Operating SystemAndroid My Question or IssueHas the offer for the Google Home Mini ended? I didn't even know about it, didn't receive an email, or anything - and I've been a premium subscriber for a year now. T...

Casual Listener

Plan Premium   Country Canada   Device Android   Operating System Android   My Question or Issue Has the offer for the Google Home Mini ended? I didn't even know abou...

LM_29

Newbie

7482 Views

6 replies

0 likes

  • 7482 Views
  • 6 replies
  • 0 likes

Google home mini code?

I only just found out about the offer . Long time Subscriber. I found a link that told me to click for offer. When doing so I ended up on the main page. Should I be expecting a email? Is the offer done?

Newbie

I only just found out about the offer . Long time Subscriber. I found a link that told me to click for offer. When doing so I ended up on the main page.  Should I be expecting a email? Is the of...

Billy-J

Spotify Star

1437 Views

3 replies

0 likes

  • 1437 Views
  • 3 replies
  • 0 likes

Solved!! Est-il possible que je sois inscrit à deux abonnements

Bonjour, Cela fait plusieurs mois que j'étais abonné à l'offre Spotify étudiant, je viens aujourd'**bleep** d'être invité pour une offre Spotify Family. Ayant accepté (j'ai rempli le petit formulaire nom, prénom, adresse), je voudrais savoir si mon a...

Casual Listener

Bonjour,    Cela fait plusieurs mois que j'étais abonné à l'offre Spotify étudiant, je viens aujourd'**bleep** d'être invité pour une offre Spotify Family. Ayant accepté (j'ai rempli le p...

Luan

Spotify Star

1412 Views

3 replies

0 likes

  • 1412 Views
  • 3 replies
  • 0 likes

Spotify Premium does not work

Hi! I just got spotify and got the first 30 days free Premium. I have paid for it but it won't work. Can someone help me?

Newbie

Hi!  I just got spotify and got the first 30 days free Premium. I have paid for it but it won't work. Can someone help me?   

OneByBoo

Roadie

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Canceled Subscription and Deleted account and still being charged for Spotify

PlanPremiumCountryUSA DeviceiPhone 6sOperating SystemiOS 10 My Question or IssueI was having issues with other users I did not authorize being on my family plan. I canceled my subscription and deleted my account but I still keep getting charged for S...

Newbie

Plan Premium Country USA   Device iPhone 6s Operating System iOS 10   My Question or Issue I was having issues with other users I did not authorize being on my family plan. I can...

Jᴀᴄᴋ

Roadie

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

Solved!! Someone is using one of my cards to pay another subscription

CountryMéxico My Question or IssueWell, i wanna know how to cancel the other subscription because someone is using my second card without my permission, this is the second month (i never use that card for online payments)

Casual Listener

Country México   My Question or Issue Well, i wanna know how to cancel the other subscription because someone is using my second card without my permission, this is the second month (i never...

Moon_Oz

Casual Listener

2299 Views

2 replies

0 likes

card
sin permiso
Subscription
tarjeta
  • 2299 Views
  • 2 replies
  • 0 likes

Solved!! How do I gift spotify premium to someone?

I woul like to pay for a friend's spotify premium(they currently have a free account). Jow can I accomplish this? It appears gift CD ards are no longer sold by spotify and i havent been able find a different solution.

Music Fan

I woul like to pay for a friend's spotify premium(they currently have a free account). Jow can I accomplish this? It appears gift CD ards are no longer sold by spotify and i havent been able find a d...

halley_carleton

Music Fan

2454 Views

3 replies

0 likes

  • 2454 Views
  • 3 replies
  • 0 likes

Solved!! Cannot copy playlist links nor put them on my artists page

PlanFreeCountryGermany DeviceDesktopOperating SystemUbuntu Linux My Question or IssueI tried to include one of my playlists in my artist's profile, but it does not work.When I search playlists under this options mine do not appear.Also I tried to pos...

Composer

  Plan Free Country Germany   Device Desktop Operating System Ubuntu Linux   My Question or Issue I tried to include one of my playlists in my artist's profile, but it does...

LordoftheSith

Composer

3479 Views

5 replies

0 likes

  • 3479 Views
  • 5 replies
  • 0 likes

Solved!! Annual Premium plan conversion to Family

PlanPremiumCountryItalyDeviceAndorid phones and PCOperating SystemAndroid and Win8 & 10 My Question or IssueToday I subscribed an annual Premium plan thinking it was a Family one, but now I would like to convert it in Family. Is it possible to manage...

Regular

Plan Premium Country Italy Device Andorid phones and PC Operating System Android and Win8 & 10   My Question or Issue Today I subscribed an annual Premium plan thinking it was a Fa...

Billy-J

Spotify Star

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Solved!! Free Google mini for family- link not generater

PlanFree/PremiumCountryAustraliaDeviceiPhone XOperating SystemiOS 12 My Question or IssueI have subscribed for the family premium. I haven't received the Google mini redeem link yet. When I use the link on the website for redeeming, I get an error th...

Casual Listener

Plan Free/Premium Country Australia Device iPhone X Operating System iOS 12   My Question or Issue I have subscribed for the family premium. I haven't received the Google mini redeem l...

Billy-J

Spotify Star

840 Views

3 replies

0 likes

  • 840 Views
  • 3 replies
  • 0 likes

Unable to pay 12.99 subscription because I'm not "legible".

So I opened up Spotify last night to see a read heading on the app saying I haven't payed for my subscription. I didn't think too much of it so I went to the website to update my details (got a new credit card so I thought that was the issue) but the...

Casual Listener

So I opened up Spotify last night to see a read heading on the app saying I haven't payed for my subscription. I didn't think too much of it so I went to the website to update my details (got a new c...

The_Universe

Casual Listener

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Subscription

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy ex made his account using my email and it's through his job. I want to close this account so I ...

Visitor

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My ex made h...

ElainaD

Composer

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Google Home Mini Canada

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI never recieved an e-mail offering the free google home mini, I am wondering if there is a w...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I never...

Billy-J

Spotify Star

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Solved!! Gift for international account

Hi, Apologies if this has been asked before.I live in the US and i want to gift my brother, who is Lebanon, a premium sub for6 months or a year. My understanding is that gift cards are tied to the country where you purchased it from.Any suggestion to...

Casual Listener

Hi,   Apologies if this has been asked before. I live in the US and i want to gift my brother, who is Lebanon, a premium sub for6 months or a year. My understanding is that gift cards are tie...

Billy-J

Spotify Star

1284 Views

3 replies

0 likes

Gift Card
international
  • 1284 Views
  • 3 replies
  • 0 likes