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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
74178 Views
31 replies
2 likes
Moderator
121329 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
158582 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
310430 Views
174 replies
13 likes
Hi everyone, about two years ago I already started a test peroid (PayPal as payment method).Now, I am looking forward to switch over to Spotify with my entire family. I tried to re-activate a test period connected to my PayPal account but I'll get an...
Hi everyone, about two years ago I already started a test peroid (PayPal as payment method). Now, I am looking forward to switch over to Spotify with my entire family. I tried to r...
Spotify Star
598 Views
1 replies
0 likes
Signed up for a premium student account. On the desktop I have premium and everything is good but my phone is still showing free. Tried signing in with my email and with Facebook, no luck. Tried uninstalling and reinstalling, no luck. Tried a new pas...
Signed up for a premium student account. On the desktop I have premium and everything is good but my phone is still showing free. Tried signing in with my email and with Facebook, no luck. Tried unin...
Spotify Star
536 Views
1 replies
0 likes
i cant pay for premium acc please helpPlanFree/PremiumCountryturkeyDevice(iPhone 5s)Operating System(iOS 12.2 My Question or Issue
i cant pay for premium acc please help Plan Free/Premium Country turkey Device (iPhone 5s) Operating System (iOS 12.2 My Question or Issue
Spotify Star
595 Views
1 replies
0 likes
PlanFree/PremiumCountryGreece My Question or IssueI received the newsletter today for the offer 6.99 EUR for three months. However when I clicked, it informs me that I do not satisfy the criteria. The offer is not eligible for premium accounts who ca...
Plan Free/Premium Country Greece My Question or Issue I received the newsletter today for the offer 6.99 EUR for three months. However when I clicked, it informs me that I do not sa...
Newbie
956 Views
2 replies
1 likes
I got an email that I'm using premium for student but app shows it is free I reinstall my app and restart my device
I got an email that I'm using premium for student but app shows it is free I reinstall my app and restart my device
Newbie
1096 Views
2 replies
0 likes
So I paid for student premium and I cannot not get the premium on my Spotify app on my iPhone 6s. I have logged out and back in deleted the app and logged out and back in a second time with no luck. Then checking online it shows I have subscribed to ...
So I paid for student premium and I cannot not get the premium on my Spotify app on my iPhone 6s. I have logged out and back in deleted the app and logged out and back in a second time with no luck. ...
Roadie
870 Views
1 replies
0 likes
PlanPremium/StudentCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid Pie (9) w/ Samsung One UI My Question or IssueRecently while using Spotify I have had the issue where the app will start showing a white banner across the bottom that says ...
Plan Premium/Student Country USA Device Samsung Galaxy S10+ Operating System Android Pie (9) w/ Samsung One UI My Question or Issue Recently while using Spotify I have had the issue ...
Newbie
2264 Views
1 replies
2 likes
Per errore ho attivato l'abbonamento Family (ho un abbonamento Premium). Ho provveduto a cancellare subito questo abbonamento (anche per evitare addebito ulteriore), ma nel profilo risulta comunque un abbonamento Family. Come faccio a ripreistinare i...
Per errore ho attivato l'abbonamento Family (ho un abbonamento Premium). Ho provveduto a cancellare subito questo abbonamento (anche per evitare addebito ulteriore), ma nel profilo risulta comunque u...
Spotify Star
441 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am a partner with Starbucks and this morning I woke to my Spotify premium gone, and just a ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am a ...
Casual Listener
1021 Views
2 replies
1 likes
PlanPremiumCountryNorwayDeviceHuawei p30 My Question or IssueI've been charged twice per month for the last three months. I only have one account and i am not paying for anybody else either. Please help me.
Plan Premium Country Norway Device Huawei p30 My Question or Issue I've been charged twice per month for the last three months. I only have one account and i am not pay...
Community Legend
704 Views
1 replies
0 likes
PlanFree/PremiumCountryMalaysiaDevice(Samsung Galaxy J7 Prime)Operating System(Android) My Question or IssueSince I'm a student with no credit card, my source of Spotify Premium has been through the gift cards at my local 7-Eleven but the card I boug...
Plan Free/Premium Country Malaysia Device (Samsung Galaxy J7 Prime) Operating System (Android) My Question or Issue Since I'm a student with no credit card, my source of Spotify Prem...
Spotify Star
2760 Views
1 replies
0 likes
PlanIt was premium but now is free.CountryCanadaDeviceiPhone 6S PlusOperating SystemiOS 12.2My Question or IssueI was on a premium for students subscription and I was receiving the error to update my payment information and it was literally saying th...
Plan It was premium but now is free. Country Canada Device iPhone 6S Plus Operating System iOS 12.2 My Question or Issue I was on a premium for students subscription and I was receiving the ...
Spotify Star
659 Views
1 replies
0 likes
I did not get the promo code needed to get the free google home mini for Australia in my email. I'm wondering what solutions are there to rectify this situation? Thanks!!
I did not get the promo code needed to get the free google home mini for Australia in my email. I'm wondering what solutions are there to rectify this situation? Thanks!!
Newbie
2671 Views
4 replies
0 likes
PlanPremium FamilyCountryBrasilDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo My Question or IssueEu e meu filho fazemos parte de um plano Premium Familia assinado pela minha filha, residimos na mesma casa, porém na renovação do plano nossa...
Plan Premium Family Country Brasil Device Samsung Galaxy S7 Edge Operating System Android Oreo My Question or Issue Eu e meu filho fazemos parte de um plano Premium Familia assi...
Spotify Star
431 Views
1 replies
0 likes
PlanPremium for FamilyCountryUSADevice(Samsung Galaxy 9)Operating System(Android Oreo.) My Question or IssueI've had Premium with Hulu since it was offered. On my last payment I went to switch my credit card info using the mobie app, and It told me t...
Plan Premium for Family Country USA Device (Samsung Galaxy 9) Operating System (Android Oreo.) My Question or Issue I've had Premium with Hulu since it was offered. ...
Casual Listener
1025 Views
2 replies
0 likes
I want to upgrade my free spotify account to a premium family. I see when I want to try the normal premium I can begin with 30 day's for free/testing. Is this also possible when I want to subscibe to premium family?
I want to upgrade my free spotify account to a premium family. I see when I want to try the normal premium I can begin with 30 day's for free/testing. Is this also possible when I want to subscibe to...
Roadie
1849 Views
3 replies
0 likes
Hi. I’m a user in Canada. My app had stopped working. Won’t allow me to search or access the home screen. Constant “3 dots of internet thinking”. Yes I’ve signed in and out. Yes I’ve rebooted my device. I CANNOT reach customer service. I’ve tried and...
Hi. I’m a user in Canada. My app had stopped working. Won’t allow me to search or access the home screen. Constant “3 dots of internet thinking”. Yes I’ve signed in and out. Yes I’ve rebooted m...
Roadie
1255 Views
1 replies
0 likes
Fix landscape view. I'm gonna cancel my subscription.
Fix landscape view. I'm gonna cancel my subscription.
Spotify Star
1326 Views
3 replies
1 likes
he intentado durante horas obtener una cuenta premium pero no lo consigo, me dice que hay error de pago.
he intentado durante horas obtener una cuenta premium pero no lo consigo, me dice que hay error de pago.
Spotify Legend
420 Views
1 replies
0 likes
