Songs stop playing after 4-5 seconds

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Songs stop playing after 4-5 seconds

AwwCookies
Casual Listener

 

When I start to play a song it stops after 4-5 seconds

I can't even start my own playlist

I tried to log out then back, but it didn't work.

(win10)

 

6 Replies

Re: Songs stop playing after 4-5 seconds

Nico
Community Legend

Hey @AwwCookies! Welcome to the Spotify Community. ^^

 

That's odd.

Have you tried reinstalling your app? If not here's a step by step tutorial.

 

Let me know if that helps, thanks! ^^

Peace

Re: Songs stop playing after 4-5 seconds

TheSIROOS
Casual Listener

Hi, I've got the same problem and reinstalling the app did not help.

Re: Songs stop playing after 4-5 seconds

Rock Star 15
Rock Star 15

Hello,

 

I am really sorry to hear that. Could you please try the @user-removed 's solution which is mentioned in this topic?

 

It's few years old, but it might be useful for you.

 

Let me know how it works :-)

kejt_Rock Star 15
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Re: Songs stop playing after 4-5 seconds

TheSIROOS
Casual Listener

Thanks for trying to help but sadly it didn't work. Spotify works perfectly fine on my phone, which feels very strange. Reinstalling the app did not help either. Coincidentally, the radio function does not work. Must be related.

Re: Songs stop playing after 4-5 seconds

AwwCookies
Casual Listener

Hey!

Thanks, reinstall worked! :)

Re: Songs stop playing after 4-5 seconds

Rock Star 3
Rock Star 3

Hey @TheSIROOS,

 

Can you try restarting your device and clearing the cache/data on the Spotify app, sometimes that can help.

 

Happy Listening,

Jack :)

JᴀᴄᴋRock Star 3
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