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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70839 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134608 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73443 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256958 Views
156 replies
13 likes
I've paid my subscription and when i open spotify they still ask me to pay it , can you help me with that ?
I've paid my subscription and when i open spotify they still ask me to pay it , can you help me with that ?
Community Legend
827 Views
1 replies
0 likes
I had to change my credit card, I have a premium account but when I try to update the payment information it does not give me the option of continuing with Premium account of 10$ a month, I can only buy Premium Family account, which I have no use for...
I had to change my credit card, I have a premium account but when I try to update the payment information it does not give me the option of continuing with Premium account of 10$ a month, I can...
Spotify Legend
582 Views
4 replies
0 likes
I really really need help. :((
I really really need help. :((
Community Legend
501 Views
2 replies
0 likes
PlanPremiumCountryPortugalMy Question or IssueI have tried to update my payment method, in incognito page inclusive. It still fails always.
Plan Premium Country Portugal My Question or Issue I have tried to update my payment method, in incognito page inclusive. It still fails always.
Spotify Legend
506 Views
1 replies
0 likes
PlanFree/PremiumCountryCanada My Question or IssueIm trying to redeem my 10 dollar spotify gift card and it does not let me please help fix it as i need my music plzzzzzzzzzzzzzzzzzzzzzzzzz
Plan Free/Premium Country Canada My Question or Issue Im trying to redeem my 10 dollar spotify gift card and it does not let me please help fix it as i need my music plzzzzzzzzzz...
Community Legend
2657 Views
10 replies
0 likes
PlanPremium CountryCanada Device(iPhone 11) Operating System(iOS 13)My Question or IssueI upgraded my plan Premium a couple of months ago as part of an upgrade promotion where the was promised a google home mini after the upgrade. I’m still on premiu...
Plan Premium Country Canada Device (iPhone 11) Operating System (iOS 13) My Question or Issue I upgraded my plan Premium a couple of months ago as part of an upgrad...
Spotify Star
485 Views
1 replies
0 likes
PlanPremiumCountry NetherlandsDeviceXperia XA1, Acer Nitro 5Operating SystemAndroid, Windows 10 My Question or Issue I've had Spotify Premium for a few months now, and at first I really enjoyed the Daily mixes. I listened to a lot of instrumental mus...
Plan Premium Country Netherlands Device Xperia XA1, Acer Nitro 5 Operating System Android, Windows 10 My Question or Issue I've had Spotify Premium for a few months n...
Visitor
3300 Views
4 replies
1 likes
My Question or Issue I want to stop paying for the premium program which I do have access to but can't stop it because it is written I applied for the free one. Could you please help me ?
My Question or Issue I want to stop paying for the premium program which I do have access to but can't stop it because it is written I applied for the free one. Could you please help...
Spotify Legend
682 Views
1 replies
0 likes
Dear Team, I was charged thrice for the Premium Subscription but never got the upgrade. Sad Sad Sad
Dear Team, I was charged thrice for the Premium Subscription but never got the upgrade. Sad Sad Sad
Spotify Legend
310 Views
1 replies
0 likes
Premium United Kingdom Hey, I received a notification on my Spotify informing me that my premium payment had failed. I felt this was supicious. I looked at the details for the payment card and they are all correct. I then noticed that I was being cha...
Premium United Kingdom Hey, I received a notification on my Spotify informing me that my premium payment had failed. I felt this was supicious. I looked at the details for the payme...
Spotify Legend
460 Views
1 replies
0 likes
el día de ayer compre una tarjeta regalo por 6 meses trato de ingresarla y no puedo. Fui a la tienda donde la compre para ver si de pronto la tarjeta estaba desactivada, pero me dijeron que estaba activada, que intentara cambiar en vez de 0 por o may...
el día de ayer compre una tarjeta regalo por 6 meses trato de ingresarla y no puedo. Fui a la tienda donde la compre para ver si de pronto la tarjeta estaba desactivada, pero me dijeron que estaba ac...
Spotify Legend
926 Views
5 replies
0 likes
does anyone have the promo code for the KAYTRANADA tickets that go on sale for his Washington DC show?
does anyone have the promo code for the KAYTRANADA tickets that go on sale for his Washington DC show?
Spotify Legend
3488 Views
5 replies
1 likes
i moved to kuwait from denmark 3 days ago, and made sure to buy spotify premium before i left home.today i wanted to log into my spotify account on my ipad, i wouldnt let me do it. I kept telling me my i could change my country on their website and s...
i moved to kuwait from denmark 3 days ago, and made sure to buy spotify premium before i left home. today i wanted to log into my spotify account on my ipad, i wouldnt let me do it. I kept telling m...
Community Legend
880 Views
1 replies
0 likes
PlanFree/PremiumCountry Device Redmi 5AOperating SystemAndroid 7.1 My Question or IssueMoney is deducted from my debit card but premium is not activated yet. My plan is prepaid with student discount of 59 rs
Plan Free/Premium Country Device Redmi 5A Operating System Android 7.1 My Question or Issue Money is deducted from my debit card but premium is not activated yet. My pla...
Spotify Legend
616 Views
2 replies
0 likes
I want to change my username but not connect fb to my Spotify account. I realised the only way to do that is by deactivating my account and starting it again. Currently I'm trialing a 3 month Family Premium Subscription, if I deactivate my account an...
I want to change my username but not connect fb to my Spotify account. I realised the only way to do that is by deactivating my account and starting it again. Currently I'm trialing a 3 mont...
Spotify Star
802 Views
3 replies
0 likes
PlanduoCountryPolandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I can not see an option to make the upgrade to family plan (my current plan - duo)In accou...
Plan duo Country Poland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I...
Spotify Star
1217 Views
1 replies
0 likes
I would love to know who is using my card and get it canceled.
I would love to know who is using my card and get it canceled.
Spotify Legend
341 Views
1 replies
0 likes
im subscribed to spotify premium. This month as shown in my billing statement there was 2 deductions. I wonder why because i have no family plan and i only use mu spotify in my phone.rm15.90 per month celcom billingPremiumMalaysia iphone XR(iPhone 8,...
im subscribed to spotify premium. This month as shown in my billing statement there was 2 deductions. I wonder why because i have no family plan and i only use mu spotify in my phone. rm15.90 per mo...
Community Legend
486 Views
1 replies
0 likes
hey. i get this issue where i get ads to get spotify premium for free for a total 3 months. it sounds really nice, but when i try to buy it, it says im not eligible. whys that? and yes i have already tried a trial for 1 month. but if thats really the...
hey. i get this issue where i get ads to get spotify premium for free for a total 3 months. it sounds really nice, but when i try to buy it, it says im not eligible. whys that? and yes i hav...
Spotify Legend
1553 Views
3 replies
0 likes
El día de ayer compre una tarjeta regalo por 3 meses trato de ingresarla y no puedo. Siempre sale el mensaje de " Se produjo un error", y no encuentro solución por ningún lado.
El día de ayer compre una tarjeta regalo por 3 meses trato de ingresarla y no puedo. Siempre sale el mensaje de " Se produjo un error", y no encuentro solución por ningún lado.
Spotify Legend
712 Views
2 replies
1 likes
