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Premium account charged and it says my account is paused. I live in the US.

Premium account charged and it says my account is paused. I live in the US.

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hey @womaniam,

 

Thanks for posting in the Community.

 

In this case, it's best to reach out to the folks over at Customer Support, as they're the ones who can take a closer look at this and assist you further.

 

Let us know if there's anything else.

MihailYModerator
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