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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67396 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132638 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68220 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251167 Views
154 replies
13 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryLatvijaDeviceiPhone XROperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI paid for ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Latvija Device iPhone XR Operating System (iO...
Moderator
200 Views
1 replies
0 likes
Hola, hice el pago para mi Spotify de pareja y se hizo al cargo a mo tarjeta pero no me llegó alguna notificación para hacer el cambio de free a completar. Me pueden ayudar por favor
Hola, hice el pago para mi Spotify de pareja y se hizo al cargo a mo tarjeta pero no me llegó alguna notificación para hacer el cambio de free a completar. Me pueden ayudar por favor
Moderator
218 Views
1 replies
1 likes
I tried with incognito window or different device but it won't work. We are in the same house.
I tried with incognito window or different device but it won't work. We are in the same house.
Spotify Legend
569 Views
5 replies
0 likes
У меня сняло деньги за премиум подписку! Я ее отключил в этот же день, будет ли возврат средств?
У меня сняло деньги за премиум подписку! Я ее отключил в этот же день, будет ли возврат средств?
Casual Listener
759 Views
2 replies
0 likes
i checked for typos but everything is correct
i checked for typos but everything is correct
Moderator
238 Views
1 replies
0 likes
Necesito un correo de contacto o numero lo que sea para comunicarme me están cobrando una cuenta sin tener una
Necesito un correo de contacto o numero lo que sea para comunicarme me están cobrando una cuenta sin tener una
Moderator
249 Views
1 replies
1 likes
This has been a reoccurring problem on my devices as well, when I tried to sign in to his duo plan either on my laptop or my phone, and both my partner and I are set for the same country. I have also ended my subscription for my previous plan to join...
This has been a reoccurring problem on my devices as well, when I tried to sign in to his duo plan either on my laptop or my phone, and both my partner and I are set for the same country. I have also...
Moderator
202 Views
1 replies
0 likes
I signed up for Premium on my laptop (windows11 and downloaded the app on my IOS iPhone 13 pro, but the iPhone has ads???? Why???? How do I get my iPhone to be add free when I'm paying for premium plan?
I signed up for Premium on my laptop (windows11 and downloaded the app on my IOS iPhone 13 pro, but the iPhone has ads???? Why???? How do I get my iPhone to be add free when I'm paying fo...
Moderator
250 Views
1 replies
0 likes
Als ik de code invoer staat er dat die niet geldig is
Als ik de code invoer staat er dat die niet geldig is
Moderator
273 Views
1 replies
0 likes
me gustaria mantener mi cuenta premium, pero privada no visible para nadie como lo puedo acer?
me gustaria mantener mi cuenta premium, pero privada no visible para nadie como lo puedo acer?
Moderator
313 Views
1 replies
0 likes
I'm trying to buy an individual plan, but the system warns me that my address is invalid. It also asks me to specify 5-digit ZIP code, while my ZIP contains only 4 digits. Moreover I live in Georgia and this country is indicated in my account overvie...
I'm trying to buy an individual plan, but the system warns me that my address is invalid. It also asks me to specify 5-digit ZIP code, while my ZIP contains only 4 digits. Moreover I live in Georgia ...
Moderator
540 Views
1 replies
0 likes
Pago el pack premium familiar y lo pago por mes, se me debita automáticamente de la tarjeta, el problema está que este mes se me débito antes el dinero sabiendo que el anterior pago fue el 28/03/23, aun no paso un mes.
Pago el pack premium familiar y lo pago por mes, se me debita automáticamente de la tarjeta, el problema está que este mes se me débito antes el dinero sabiendo que el anterior pago fue el 28/03/23, ...
Moderator
695 Views
1 replies
0 likes
My wife shared a duo account with me. It works on my computer but not on my phone. It just ask me to update my plan.
My wife shared a duo account with me. It works on my computer but not on my phone. It just ask me to update my plan.
Moderator
1260 Views
1 replies
0 likes
Boa tarde, está ocorrendo uma cobrança indevida sendo que não sou Premium e nunca fui, preciso resolver essa questão. Aguardo resposta.
Boa tarde, está ocorrendo uma cobrança indevida sendo que não sou Premium e nunca fui, preciso resolver essa questão. Aguardo resposta.
Moderator
2212 Views
1 replies
0 likes
me cobran casi el doble con tarjeta de DEBITO el plan el 55o y me descuentan 955
me cobran casi el doble con tarjeta de DEBITO el plan el 55o y me descuentan 955
Moderator
1270 Views
1 replies
0 likes
iPhone X spotify premium has stopped on myself and my fiancé’s accounts but we still have our playlists on the account .. this is an inconvenience and we pay our bills on time every month
iPhone X spotify premium has stopped on myself and my fiancé’s accounts but we still have our playlists on the account .. this is an inconvenience and we pay our bills on time every month
Newbie
1908 Views
7 replies
2 likes
Since my former card has expired, I would like to update a new credit card for my membership. But I can only see my card information does not match my nation message every time. How could I solve this problem? Additionally, I'm in with duo subscripti...
Since my former card has expired, I would like to update a new credit card for my membership. But I can only see my card information does not match my nation message every time. How could I solve thi...
Spotify Star
1573 Views
1 replies
0 likes
Can I change from "Spotify Premium with Hulu" to "Spotify Premium Duo" and retain my Hulu account as part of my Spotify account? Will I have to get a separate Hulu account now?
Can I change from "Spotify Premium with Hulu" to "Spotify Premium Duo" and retain my Hulu account as part of my Spotify account? Will I have to get a separate Hulu account now?
Newbie
1773 Views
4 replies
0 likes
J’ai pris un abonnement duo au lieu de personnel. Je suis repassée au personnel mais du coup est-ce que je vais payer 2 fois ??
J’ai pris un abonnement duo au lieu de personnel. Je suis repassée au personnel mais du coup est-ce que je vais payer 2 fois ??
Moderator
1192 Views
1 replies
0 likes
I just paid a family premium this week (March 30, 2023) And now (April 6, 2023) Spotify emailing me saying i need to update my payment. PlanFamily PlanCountryPhilippinesDevice(Iphone 12)Operating System(latest IOS.) My Question or IssueI need help fi...
I just paid a family premium this week (March 30, 2023) And now (April 6, 2023) Spotify emailing me saying i need to update my payment. Plan Family Plan Country Philippines Device (Iphone...
Spotify Star
1204 Views
1 replies
0 likes
