Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 125405 Views
- 82 replies
- 10 likes
- 125405 Views
- 82 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14968 Views
- 27 replies
- 2 likes
- 14968 Views
- 27 replies
- 2 likes
he pagado suscripción premium 10€ y acabo de hacerme un plan de estudiantes
Hoy mismo me han cobrado la cuota PREMIUM de Spotify de 9,99€ pero hoy mismo también he adjuntado los documentos para mi cuenta de estudiante, solicito me devuelvan la diferencia.Además he visto que los 3 primeros meses deberían ser gratisMi correo e...
- Hoy mismo me han cobrado la cuota PREMIUM de Spotify de 9,99€ pero hoy mismo también he adjuntado los documentos para mi cuenta de estudiante, solicito me devuelvan la diferencia. Además he visto ...
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- Spotify Star
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Superuser Contribution I made payment of Rs. 59 towards premium Student Plan on 12/01/2023 08:37hr
Its still showing its free account and make payment again for Premium Student Plan
- Its still showing its free account and make payment again for Premium Student Plan
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- Moderator
- 211 Views
- 2 replies
- 0 likes
- 211 Views
- 2 replies
- 0 likes
Why can't I change my payment method, it just keeps loading.
I am trying to change my card details but it is not opening since yesterday
- I am trying to change my card details but it is not opening since yesterday
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- Spotify Star
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Superuser Contribution Meu pagar não foi concluído como faço pra efetuar pagamento
Meu pagamento não foi concluído problema do cartão de crédito como faço pra efetuar pagamento este mes
- Meu pagamento não foi concluído problema do cartão de crédito como faço pra efetuar pagamento este mes
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- Moderator
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
family premium account
Hello!Currently I have contracted the individual premium plan but I have joined a family premium. Do I have to unsubscribe from the individual premium or when I join the family premium is the individual automatically canceled? How can I cancel my pre...
- Hello! Currently I have contracted the individual premium plan but I have joined a family premium. Do I have to unsubscribe from the individual premium or when I join the family pre...
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- Spotify Star
- 282 Views
- 1 replies
- 0 likes
- 282 Views
- 1 replies
- 0 likes
Can a person move from their own Spotify plan to the family plan?
My husband is getting charged for his own Spotify account even though he is on my family account? Any suggestion? Does he delete his own account?
- My husband is getting charged for his own Spotify account even though he is on my family account? Any suggestion? Does he delete his own account?
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- Spotify Star
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
WHY DO I HAVE TO PURSUE THE MATTER FURTHER.
I SPENT MORE THAN 3 HOURS MESSAGING WITH SANTIAGO A. AND FERNANDO T. TO NO AVAIL. ID:7c1dfc92-2cdf-41ae-8cle-d8e10a9334ea.WHAT WILL IT TAKE TO SPEAK TO A PERSON THAT CAN ASSIST ME
- I SPENT MORE THAN 3 HOURS MESSAGING WITH SANTIAGO A. AND FERNANDO T. TO NO AVAIL. ID:7c1dfc92-2cdf-41ae-8cle-d8e10a9334ea. WHAT WILL IT TAKE TO SPEAK TO A PERSON THAT CAN ASSIST ME
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- Spotify Star
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Yesterday, I was charged $9.99 for a free service, Why?
Please refund my $9.99. I must have hit something by mistake. So, please refund asap!
- Please refund my $9.99. I must have hit something by mistake. So, please refund asap!
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- Spotify Star
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Payment didn't go through
So I already paid for the spotify service and the money already went through but I'm still getting ads. I've tried speaking to the customer care guys but they've done nothing to help me. Is there anything I can do?
- So I already paid for the spotify service and the money already went through but I'm still getting ads. I've tried speaking to the customer care guys but they've done nothing to help me. Is there any...
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- Spotify Star
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Solved!! what happens to my 1 week premium mini if i buy a premium individual?
what happens to my 1 week premium mini if i buy a premium individual? will it the premium mini disappear or it'll take a week until the premium mini ends for my premium individual to apply?
- what happens to my 1 week premium mini if i buy a premium individual? will it the premium mini disappear or it'll take a week until the premium mini ends for my premium individual to apply?
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- Spotify Star
- 524 Views
- 1 replies
- 0 likes
- 524 Views
- 1 replies
- 0 likes
Gibt es einen Vertrag für Arbeitgeber / Firmen?
Kann ich als Arbeitgeber meinen Mitarbeitern Spotify anbieten zur privaten Nutzung?
- Kann ich als Arbeitgeber meinen Mitarbeitern Spotify anbieten zur privaten Nutzung?
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- Spotify Star
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
I am no longer eligible for Spotify Premium Individual.
I used to live in Ireland and had a subscription from there. Now I've moved back to Denmark and want to renew my membership with a Danish credit card. When I select Denmark as my current country it says that I am no longer eligible for Spotify Premiu...
- I used to live in Ireland and had a subscription from there. Now I've moved back to Denmark and want to renew my membership with a Danish credit card. When I select Denmark as my current country it s...
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- Spotify Star
- 340 Views
- 1 replies
- 0 likes
- 340 Views
- 1 replies
- 0 likes
duo invite link is expired. Why will it not make a new one?
I pay for duo the invite linked I send my husband expired So I tried to get a new invite link and when I tap invite nothing happens??
- I pay for duo the invite linked I send my husband expired So I tried to get a new invite link and when I tap invite nothing happens??
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- Spotify Star
- 287 Views
- 1 replies
- 0 likes
- 287 Views
- 1 replies
- 0 likes
How do I add a gift card to my payment?
I have the 3 month premium plan right now. But I recently got a gift card for the plan. Is there any way I can add the gift card to my payment I already paid?
- I have the 3 month premium plan right now. But I recently got a gift card for the plan. Is there any way I can add the gift card to my payment I already paid?
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- Spotify Star
- 361 Views
- 1 replies
- 0 likes
- 361 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution How can I get back my playlists or liked songs when my Spotify Premium expired?
Hello, I have been subscribed to Spotify Premium, but my Premium membership expired months ago. I would like to access my old liked songs or playlists, but when I log into my account I keep seeing "Get Spotify Premium" advertisement. I cannot click a...
- Hello, I have been subscribed to Spotify Premium, but my Premium membership expired months ago. I would like to access my old liked songs or playlists, but when I log into my a...
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- Moderator
- 592 Views
- 3 replies
- 0 likes
- 592 Views
- 3 replies
- 0 likes
Ads in Podcasts
PlanPremiumCountryUSDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy are ads in podcasts allowed for Premium subscribers?
- Plan Premium Country US Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why are ads in podcasts allowed for Premium subscribers?
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- Not applicable
- 218 Views
- 1 replies
- 0 likes
- 218 Views
- 1 replies
- 0 likes
Superuser Contribution Didnt recieve my benifits for buying Spotify Premium
I payed the $49MXN to get spotify Universal Premium (or whatever) and they already Charged it to my credit card, but i still havent recieved my premium on my account, i didnt put it on any other account becouse i never sign out of the same one i use ...
- I payed the $49MXN to get spotify Universal Premium (or whatever) and they already Charged it to my credit card, but i still havent recieved my premium on my account, i didnt put it on any other acco...
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- Moderator
- 378 Views
- 5 replies
- 0 likes
- 378 Views
- 5 replies
- 0 likes
Student/Hulu Login Issues
PlanStudent Premium/Showtime/Hulu (ads)CountryUnited StatezDevice(iPhone 14 and Roku Streaming)Operating System My Question or IssueSo I recently just switched to a Roku device and I’ve been trying to log back into my Hulu account I get from my Stude...
- Plan Student Premium/Showtime/Hulu (ads) Country United Statez Device (iPhone 14 and Roku Streaming) Operating System My Question or Issue So I recently just switched to a Rok...
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- Spotify Star
- 397 Views
- 1 replies
- 0 likes
- 397 Views
- 1 replies
- 0 likes
cobrança indevida de 7 reais
atualizei meu plano para o duo e além do valor mensal recebi uma cobrança de 7 reais
- atualizei meu plano para o duo e além do valor mensal recebi uma cobrança de 7 reais
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- Spotify Star
- 1490 Views
- 1 replies
- 0 likes
- 1490 Views
- 1 replies
- 0 likes
Recebi um convite do meu filho para a conta "Duo", mas não consigo ativar.
Recebi um convite do meu filho para a conta "Duo", mas não consigo ativar. Aparece a mensagem "Os endereços não coincidem".Já verifiquei e os dois endereços estão corretos.Como resolvo isso urgente?
- Recebi um convite do meu filho para a conta "Duo", mas não consigo ativar. Aparece a mensagem "Os endereços não coincidem". Já verifiquei e os dois endereços estão corretos. Como resolvo isso urgen...
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- Spotify Star
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes