Help Wizard

Step 1


Premium doesnt work!???

Premium doesnt work!???

I just subscribed to have premium account, I already received na e-mail with the bill.
But when I log in, I still cant choose the songs. When I click in settings, it atilo does appear: Account: Free. Why my phone doesnt get updated??
2 Replies

Hey @Anarberlitz, welcome to the Spotify Community!


Did you receive a payment confirmation email from Spotify?

Let me know 🙂

Hey Jacob!
Yes I did receive.
I saw in my account and it was charged. I still cannot access premium devices.

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