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Premium não entra

Premium não entra

 

Paguei 3 meses de assinatura, foi aprovado no card mas não mudou pra premium  

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3 Replies

Hey @Prez1Tinho, and welcome to the community.

Hope you're doing great! 

 

I hope you don't mind me replying in English.

 

Can you login to your account here and tell me if your subscription status shows as 'Free' or 'Premium'? Also, could you try logging out/in of your account to see if that helps?


Let me know how this goes 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

  • sure... my count show me free, and i've done this, but the status stay a same.
Screenshot_20181223-071142.png
IMG_20181223_071053.jpg

@Prez1Tinho.

 

Thanks for the reply!

Can you check your emails for a verification saying that you signed up for Premium? I want to see if there is something odd going on.

 

Thanks 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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