Premium not connected to my account Help

[tanfv2010]

I signed up for .99 for 3 months to try out Spotify. I just looked and I have been charged 9.99 for the past 3 months.  The Premuium subscription is not connected to my account.  

I have tried to sign in and out. I have tried to see if I have more than one account. I do not.  can some one help me connect my account to my payments.

T

[Mantisentil]

Hello there @tanfv2010!

I'd suggest you to check this link to get in touch with the right people to address your questions. I hope they will be able to help you 🙂

Have a great day!